MS Server 2003- STOP ERRORS (EV ID-1003)

By dstewart
Jan 22, 2008
  1. I have had to put up with this for over a month. I have tried searching for help via the net but gotten nowhere. In the event logs im seeing-

    Error code 000000d1, parameter1 00000036, parameter2 d0000002, parameter3 00000000, parameter4 f726a0bf.

    Event ID- 1003

    UI LCID=1033
    TitleName=Microsoft Windows
    DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
    ErrorText=A log of this error has been created.
    HeaderText=The system has recovered from a serious error.

    dump file attached from a few months ago which i saved in a temp dir.

    anyone able to get any info out of this file?

    Any advice and any help with this continuing stop error issues?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your minidump points to error 0xD1 Storport.sys which is StorePort storage driver.

    If you google 0xD1 error you should find quite a bit on this issue.

    Here is an article from Microsoft. I hope this was of some help.
  3. dstewart

    dstewart TS Rookie Topic Starter

    Thanks for the link but when i try and run the update it states-

    Setup has detected that the service pack version of this system is newer than the update you are applying.

    There is no need to install this update.

    ITS Error code 000000d1, parameter1 00000036, parameter2 d0000002, parameter3 00000000, parameter4 f726a0bf.

    Is anyone able to pull the info out from the memory dump file?
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused faulty or mismatched RAM, or a damaged pagefile.

    In your case your minidump points to Storport.sys. Also in the mix is cqmgstor executibble (cqmgstor.exe) which is an HP driver specifically their Storage Agents.

    Check out this link connecting HP and Storpot.sys issues:

    Lastly, is your firmware updated on on your drives and controllers?
  5. dstewart

    dstewart TS Rookie Topic Starter

    Thanks for your handy leads. Although still facing some hurdles.

    I followed that link you have above.

    i removed this Microsoft KB932755 update and rebooted.

    I tried to install the hotfix from HP- ProLiant servers running 32-bit versions of Windows Server 2003:
    * HP ProLiant Smart Array SAS/SATA Controller Driver (HPCISSS2.SYS) for Windows Server 2003 Version (or later)

    However it says that there is no need for this to run as it is already installed.

    After rebooting the server im getting-
    The following boot-start or system-start driver(s) failed to load:
    EVENT ID- 7026

    any ideas?
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