MS Works 7.0 WP missing ltkrn13n.dll

I too have this problem. I uninstalled my Office trial and installed Office XP Pro. I tried reinstalling Works with the CD, but each time I try, my computer will not recognize the disc. It gets stuck on the "please insert the Works/Money disc" alert. Anyone else have this problem?

MS Works may need to be REMOVED before Reloading

You may need to REMOVE Works (rather than use the Re-Install feature it comes with) and then put it back on.

Removing ( and putting it back on ) it is covered in my prior post " Good News Every....."

In your instance, if you want to keep your new Office Program, ignore that I said to REMOVE OFFICE first - just follow the steps for removing and reloading Works. (1-4)

Its just a different way of doing it that might solve your problem (assuming your CD drive is working with other programs). When Works is completely gone and I say " Restart Computer and insert works disc" you're just inserting the disc when you've arrived at your desktop - it starts its Install Window itself when Works is not on the computer.

Note: "misconfig" should be "msconfig"

Good Luck!

BINGO! Thanks a bunch, Irish Eyes, for sharing this solution. None of my HP support anylists could come up with one that worked. Now my Works 7.0 is working fine. I printed out the steps and am saving them for any future similar situations. Thanks again.
Granny dellasha

That's Great - I'm glad it worked for you! (Nice not to have to keep Office on your computer when you don't want it cluttering things up) It was my 4th HP support guy who got it by the way. One woman before had actually told me I'd have to use system recovery on my computer ( wipe it out and start all over )! Glad I didn't listen to her! Happy Word Processing Dellasha. :giddy:

Irish Eyes

I love you, I'm in college and was having a panic attack over not being able to access my Ms Works...your instructions fixed it...my spell check is back in business! It fixed two words in this post!

I'm VERY VERY happy.

Happy for you too Luna! Glad I was able to contribute on this site, being such a newbie! Hey, now there's no reason for you to have any late papers...:haha: Enjoy your Christmas - Irish Eyes.

continued LTKRN13N.DLL problem and how I solved it.

None of the fixes worked and even after I DOWNLOADED THE LTKRN14N.DLL FILE at DLL DUMP I kept getting the 309 error message. I looked in the Works folder in my laptop and found a newer version of the file, v.13.0.68 .
I copied tht to my Works folder along with several others it asked for (by error messages), LTDIS13N.DLL and LTFIL13N.DLL and tah dah , Works works fine! and so does Word, perfect harmony. Amazing that two programs from the same company cannot exist (install) together in peace!! Thanks for all of the suggestion which ultimately lead me to my version's solution. :giddy:

The same dll error

I also have a problem with Microsoft WP 7.0. I didn't know, but thanks to some of your posts, I do now know that it is because of uninstalling the trial version of Office. I didn't think I needed it and it was wasting space. Is there any way to get it back?

I actually didn't read what Irish Eyes had posted. That may fix the problem. If not I'll be back. lol

Hello Cygnus Floyd - (cute name) - just a reminder if you do decide to follow the steps which worked for some of us. Do 1-4 for OFFICE first, if you find traces of it anywhere, and I boo-bood "misconfig" - it should be "msconfig". Good Luck! :wave:

Sweet Jesus you're a genius, Irish Eyes!!!

You have saved the day! Thank you so much.... And Thanks for appreciating my name. This was driving me to the brink of insanity. Marry me.... Thanks again! :angel:

A fix that worked for me

I purchased a brand new computer with Office 2003 Trial Edition on it. I uninstalled the Office 2003 only to find that my Works didn't work any more. I searched here and saw the fix - uninstall Office and Works and scour your computer for remains etc etc. Well I don't have the Works CD so I contacted HP Tech Support and the nice man gave me this fix which worked just fine, and takes 2 minutes.

Paul: (12/28/2004 07:34:42 PM) You are most welcome. I understand that you are not able to open Works. Please follow the steps below and let me know the result.

1.) Click on start and then search and select all files and folders and do a search for the following DLLs one at a time: ltkrn13n.dll ltdis13n.dll ltfil13n.dll
2.) You should get about 4 results on each one. Once you get results the first one that should come up should be in the location C:\program files\common files\surething shared. Right click on this one and choose copy. 3) Click start and then my computer and browse to C:\windows\system32 and then chose edit and then paste.
4) Do this for each file and then restart the PC and you should now be able to open MS works with no errors

Hope this helps guys

-Brydon

Thanks Irish Eyes

Thanks Irish Eyes for the advice on fixing up the problem with the missing dll file in Microsoft Works, I used you 4 step method and it worked great, Problem solved. this place is great, Thanks again

MS Works Ordinal 309 . . . LTKRN13N.dll error

Thanks for posting the solution Irish Eyes!!!

Isn't it amazing how common this problem is!!

MS Works 7.0 WP missing dll file - This Fixes Problem!

Thanks Brydon! The solution below that you posted on this forum worked for me!
Becky
1.) Click on start and then search and select all files and folders and do a search for the following DLLs one at a time: ltkrn13n.dll ltdis13n.dll ltfil13n.dll
2.) You should get about 4 results on each one. Once you get results the first one that should come up should be in the location C:\program files\common files\surething shared. Right click on this one and choose copy. 3) Click start and then my computer and browse to C:\windows\system32 and then chose edit and then paste.
4) Do this for each file and then restart the PC and you should now be able to open MS works with no errors

Thanks Irish Eyes for the info on getting Microsoft Works to open up. I tried your 4 steps and now am able to use Works.

Thanks again, Eufdoc

Hello eudoc, I'm glad that process worked for you! (You too Cygnus- how nice to turn on your PC in the morning and be greeted by a marriage proposal! ) I too was suprised and comforted to find I was not alone with this problem and even more suprised that although its been occuring on SO many brands of PC's with the same pre-installed software package, none of the support people I spoke with at Microsoft or my manufacturer had been informed about it and how to deal with it! While I was on the phone with one of them, they Googled it to try to find the answer on-line in a tech-support forum just like this one.

It really makes you appreciate all the hardworking people on sites like this that volunteer their time and expertise!

And Thanks for all the Thanks - all I did was pass on what someone else figured out- but knowing it helped quite a few of you is nice - I certainly didn't expect to be able to contribute anything when I registered here and AW SHUCKS, it sorta gives you the warm fuzzies! Or maybe its the second glass of wine I shouldn't have had with dinner... :suspiciou

Anyway, glad you're up and running! ( It certainly is a frustrating problem!)
All the Best,
Irish Eyes

Hi all....first I want to say I am so glad I found this board, great spot. I too uninstalled the 60 day trial of Word on my new HP only to find some of the functions in Works did not work. I followed the instructions Brydon got from HP support and in about 2 minutes all is right again with Works. Thanks Brydon for sharing! The only thing that is not working is the spell check in OE but guess I will have to live without that....as I understand you have to have Office installed as OE uses the spell check from it. In the end the good that came out of this little adventure was me finding this board!

buckshot - I have a similar problem with Spellchecking. I use MSN Premium's MSN Mail program instead of OE. When I downloaded MSN Premium - my Works WP was not functional. Therefore when it searched for a dictionary it didn't find one. I've been told however, IF I uninstall MSN Mail and download it again it WILL recognize the Dictionary in WORKS, now that its functioning. I didn't need to have Office's Dictionary - just Works'.
So, assuming your spellcheck in Works is operational-it would follow that uninstalling and reinstalling OE would give it a chance to recognize THAT Dictionary. Personally, I didn't want to uninstall/reinstall MSN Mail (too many potential problems - just got incredimail which I wanted anyway). However if you tried uninstalling/reinstalling OE now that you have an operational Word Processor, I would think it would "read" it. ...You do have a Dictionary in Works right? I don't see why it wouldn't 'read' that one on re-install. Assuming you don't mind un-re installing OE now, it might be worth a try. (Especially if you're spelling is anything like mine! )
Just a Thought,
Irish

Hi Irish Eyes, thanks for the tip on OE. Yes, my dictionary in Works is working and it sure does stand to reason that OE would recognize it so an uninstall\re-install may just do the trick. But at this time I am just not ready to fool around with it but will probably give that a try down the road. Ya know, I find myself using OE less and less....been using hotmail and yahoo. I used to really get into making my own stationary for OE but have kind of slacked off that cause it seems like so many of my friends are not using OE and depending on what they use for e mail they may or may not be able to receive the stationary. Anyhow, am just happy to have my Works back. My computer also came pre-loaded with Norton AV and firewall....decided to keep the AV (used to use Pc-Cillin) but will go with another firewall either Windows or maybe Zone Lab so am starting to think about uninstalling Norton firewall which is a little scarey. Have heard some of Nortons products are difficult to get rid of so will have to deal with that in the near future. Thanks again for the tip........

Irish Eyes - just wanted to thank you for your instructions. I was having problems with Works TaskLauncher and with Word not opening properly - I believe your help has resolved the problems. I did NOT originally do a proper uninstall. Thanks - I appreciate your post.