:bounce:
Finally! A solution that doesn't require downloading anything or keeping Trial Version of Office 2003 on your computer at all!
Four Easy Steps!
(Caution: These steps worked on a new computer with Works/Money 2004 and MS Office 2003 Trial Version preinstalled from same disc. I had uninstalled Office and Money. Got the ltkrn13.ll missing error and Works Word Processor did not function any longer. These steps worked when I had done nothing else to fix the problem but uninstall and reinstall Works 2004 from the CD containing all the programs.)
[CENTER]THE SUPPORT ANALYST AT HP/COMPAQ,my PC manufactuer, GUIDED ME
(Thanks Derrick!
)[/CENTER]
Step 1: Begin with deleting all Works files from your hard drive manually. My Computer-Drive C-Program Files-MS Works. Highlight MS Works Folder and press delete. Answer yes you wish to delete in all the pop up windows. Make sure all Works files are gone.
( If you've reinstalled Office Trial, follow same procedure for Office FIRST, 1-4, then go back for Works). Close My Computer Window.
Step 2: Uninstall Works through Control Panel. ( I know, I know, you've already done this..) Control Panel-Add/Remove Programs- scroll down to MS Works 7.0-click it once-click Remove. Again continue through all pop up windows. Make sure its gone. Exit out to desktop.
Step 3: Just another check to make sure Works is ALL gone. Go to Start-Run-type "misconfig" in box" and press ok. System Configuration Utility Window Opens. Top right tab- StartUp. Scroll down and look at programs included here. Is Works there, checked or unchecked? It shouldn't be. ( If it is I'd have to find out what to do - hopefully its not ). Click Cancel.
Step 4: Restart Computer. Insert Works CD. The computer will begin reinstalling Works. ( I know - you've done this before. The difference is deleting the Works Folder under Program Files first and ensuring no trace of Works is left. ) Register later. When its done click Finished.
Now go try your Works 2004 Word Processor from the Task Launcher in your Start Menu. MINE WORKED JUST FINE! Yours should too. Note: Remember the difference was just ensuring all Office and Works files were really gone before doing the reinstall. ( How could I be so clueless...)
I hope this helps ( and people like you 'nononsense' who've reinstalled the Trial version of Office 2003 should ensure its
all gone, 1-3 above, before doing this with Works. )
Good Luck Guys!