I suppose they're saying wipe the partition and re-create another partition (NTFS) then test it again
Pretty sure the free Gparted may help there, but I use the licensed Partition Magic so I'm unsure.
I was basicly told to do a fresh install after a drive wipe. I tried Boot and nuke but I don't think it took so I will try gparted and will look into a copy of partition magic as it may be helpful later.