Solved Multiple iexplore processes

[Broni]

How is computer doing?

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Internet Explorer users - Click on this link to open ESET OnlineScan.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the http://www.bleepstatic.com/fhost/uploads/0/esetsmartinstaller_enu.png][/url] icon on your desktop.
    [/LIST]
    [*]Check [I]"YES, I accept the Terms of Use."[/I]
    [*]Click the [b]Start[/b] button.
    [*]Accept any security warnings from your browser.
    [*]Check [I]"Enable detection of potentially unwanted applications"[/I].
    [*]Click [I]Advanced settings[/I] and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark [I]"Use custom proxy settings"[/I]
    [*]Click the [b]Start[/b] button.
    [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    [*]When the scan completes, click [b]List Threats[/b]
    [*]Click [b]Export[/b], and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    [*]Click the [b]Back[/b] button.
    [*]Click the [b]Finish[/b] button.
    [/LIST]

 

[dennis pengelly]

Pretty good. iexplore stopped popping up in the background but I have some other issues that I would like to discuss with you. I'm gone until Tuesday night. Will run the scans then. Thank you

 

[Broni]

 

[dennis pengelly]

Here are the results of the final scans. Note that the ESET scan took six and a half hours.


Security Check Scan

Results of screen317's Security Check version 0.99.90
Windows XP Service Pack 3 x86
Internet Explorer 6 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Avast Free Antivirus
`````````Anti-malware/Other Utilities Check:`````````
Adobe Reader XI
Mozilla Firefox (33.1.1)
Google Chrome (38.0.2125.111)
Google Chrome (39.0.2171.65)
Google Chrome (chrome.exe..)
Google Chrome (debug.log..)
Google Chrome (Dictionaries...)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 8%
````````````````````End of Log``````````````````````


FSS Scan

Farbar Service Scanner Version: 21-07-2014
Ran by dennis pengelly (administrator) on 26-11-2014 at 09:15:03
Running from "C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
aswTdi(8) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x080000000500000001000000020000000300000004000000080000000600000007000000
IpSec Tag value is correct.

**** End of log ****

ESET Scan

C:\Documents and Settings\dennis pengelly\My Documents\Downloads\SlotsofVegasInstaller (1).exe a variant of Win32/CasOnline.L potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly\My Documents\Downloads\SlotsofVegasInstaller.exe a variant of Win32/CasOnline.L potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\Desktop\Kindle Pics Backup\Download\setup-1.exe a variant of Win32/CasOnline.J potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\Desktop\Kindle Pics Backup\Download\setup-2.exe a variant of Win32/CasOnline.J potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\Desktop\Kindle Pics Backup\Download\setup.exe a variant of Win32/CasOnline.J potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\My Documents\Downloads\cbsidlm-cbsi183-Free_PDF_to_JPG-SEO-75728284.exe a variant of Win32/CNETInstaller.B potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\My Documents\Downloads\cbsidlm-cbsi188-Free_M4a_to_MP3_Converter-SEO-187723.exe a variant of Win32/CNETInstaller.B potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\My Documents\Downloads\m4a-to-mp3-converter.exe Win32/Somoto.E potentially unwanted application deleted - quarantined
C:\Documents and Settings\dennis pengelly.DENTECH-CXSLVNS\My Documents\Downloads\winzip19-dl.exe a variant of Win32/InstallCore.PL potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Documents and Settings\dennis pengelly\Local Settings\temp\AvWLF.exe.xBAD a variant of Win32/CasOnline.I potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Documents and Settings\dennis pengelly\Local Settings\temp\hsbing_717_active.exe.xBAD a variant of Win32/Toolbar.Perion.A potentially unwanted application deleted - quarantined
C:\FRST\Quarantine\C\Documents and Settings\dennis pengelly\Local Settings\temp\Y9mSd1.exe.xBAD a variant of Win32/CasOnline.I potentially unwanted application deleted - quarantined
C:\Program Files\Silver Oak Casino\casino.dll a variant of Win32/CasOnline potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSS.exe a variant of Win32/Systweak.L potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSHelper.dll a variant of Win32/Systweak.N potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSPrivacyProtector.exe a variant of Win32/Systweak.L potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegClean.exe a variant of Win32/Systweak potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegistryOptimizer.exe a variant of Win32/Systweak.L potentially unwanted application deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSSystemCleaner.exe a variant of Win32/Systweak.L potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{C59B3339-AD36-45BD-A1E7-D670A08150DD}\RP182\A0028435.exe a variant of Win32/CasOnline.I potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{C59B3339-AD36-45BD-A1E7-D670A08150DD}\RP182\A0028438.exe a variant of Win32/Toolbar.Perion.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{C59B3339-AD36-45BD-A1E7-D670A08150DD}\RP182\A0028448.exe a variant of Win32/CasOnline.I potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{C59B3339-AD36-45BD-A1E7-D670A08150DD}\RP182\A0029112.exe Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined


My original problem is gone but I would like to discuss some other issues with you.
Thank you

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[dennis pengelly]

Ran final scans. As I said, the Iexplore problem is fixed. Thank you. I don't know if you can help me with the following issues or not (maybe a different forum). Anyway, they are as follows:

Many svchost processes are open (under system, local and network service).
They don.t seem to be using any CPU time or too much memory (typically less that 2k..but one is 12k). Currently 8 processes are open.


When I am playing a video on any browser it is very choppy (sound and video).
Even Window sounds are choppy. It seems like if I move the mouse it gets worse.


Computer is very slow to open programs, even though the system idle process
is at 99% before starting another progam. This happens even when no browser is open and the anti-virus software is disabled.


I don't know is this is software or hardware related.

 

[Broni]

Many svchost processes are open

It's normal.

As for the other issues...

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck