Inactive Multiple iexplorer.exe process even when IE is not used

[Broni]

Go Start>Run (Start Search in Vista/7), type in:
msconfig
Click OK (hit Enter in Vista/7).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

 

[Hi Hi]

Still having the problem, even after disabling all the Startup tab and disabling all non-Microsoft Services.

 

[Broni]

Did you disable all startups as well?

 

[Hi Hi]

Yes. The only program that I left enabled in Startup programs is - Alps Pointing-device Driver

 

[Broni]

Go back to msconfig and re-enable all items you just disabled.

Restart computer.

Re-run Process Explorer.

Right click on one of these "iexplore.exe Suspended" line, click "Properties" and post a screenshot of it.

I highly doubt this is triggered by any infection. All your logs are clean.

 

[Hi Hi]

Let me know if you want me to capture any other tab in the properties window.

 

[Broni]

Nothing suspicious there.

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

Go to Step 4 and under "System Restore" click on Create button:

Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

[Hi Hi]

Running Repair Under System Account
Starting Repairs...
Start (4/18/2013 10:35:13 PM)

Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (4/18/2013 10:35:13 PM)
Running Repair Under Current User Account
Done (4/18/2013 10:35:15 PM)

Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (4/18/2013 10:35:15 PM)
Running Repair Under System Account
Done (4/18/2013 10:36:15 PM)

Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (4/18/2013 10:36:15 PM)
Running Repair Under System Account
Done (4/18/2013 10:36:59 PM)

Register System Files
Start (4/18/2013 10:36:59 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:37:20 PM)

Repair WMI
Start (4/18/2013 10:37:20 PM)
Running Repair Under Current User Account
Invalid Global Switch.

Invalid Global Switch.

Running Repair Under System Account
Invalid Global Switch.

Invalid Global Switch.

Done (4/18/2013 10:40:44 PM)

Repair Windows Firewall
Start (4/18/2013 10:40:44 PM)
Running Repair Under Current User Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

Running Repair Under System Account
The Internet Connection Sharing (ICS) service is not started.

More help is available by typing NET HELPMSG 3521.

The Internet Connection Sharing (ICS) service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

Done (4/18/2013 10:41:14 PM)

Repair Internet Explorer
Start (4/18/2013 10:41:14 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:41:31 PM)

Repair MDAC/MS Jet
Start (4/18/2013 10:41:31 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:41:39 PM)

Repair Hosts File
Start (4/18/2013 10:41:39 PM)
Running Repair Under System Account
Done (4/18/2013 10:41:42 PM)

Remove Policies Set By Infections
Start (4/18/2013 10:41:42 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:41:46 PM)

Repair Icons
Start (4/18/2013 10:41:46 PM)
Running Repair Under System Account
Could Not Find C:\Users\teledisaster\AppData\Local\IconCache.db.bak
Could Not Find C:\Users\teledisaster\AppData\Local\IconCache.db
Done (4/18/2013 10:41:49 PM)

Repair Winsock & DNS Cache
Start (4/18/2013 10:41:49 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:42:06 PM)

Repair Proxy Settings
Start (4/18/2013 10:42:06 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:42:11 PM)

Repair Windows Updates
Start (4/18/2013 10:42:11 PM)
Running Repair Under Current User Account
The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
Running Repair Under System Account
The Cryptographic Services service is not started.

More help is available by typing NET HELPMSG 3521.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
Done (4/18/2013 10:42:32 PM)

Repair CD/DVD Missing/Not Working
Start (4/18/2013 10:42:32 PM)
Done (4/18/2013 10:42:32 PM)

Repair Volume Shadow Copy Service
Start (4/18/2013 10:42:32 PM)
Running Repair Under Current User Account
The Volume Shadow Copy service is not started.

More help is available by typing NET HELPMSG 3521.

The Microsoft Software Shadow Copy Provider service is not started.

More help is available by typing NET HELPMSG 3521.

Running Repair Under System Account
The Volume Shadow Copy service is not started.

More help is available by typing NET HELPMSG 3521.

The Microsoft Software Shadow Copy Provider service is not started.

More help is available by typing NET HELPMSG 3521.

Done (4/18/2013 10:42:37 PM)

Repair MSI (Windows Installer)
Start (4/18/2013 10:42:37 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:42:45 PM)

Repair bat Association
Start (4/18/2013 10:42:45 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:42:50 PM)

Repair cmd Association
Start (4/18/2013 10:42:50 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:42:55 PM)

Repair com Association
Start (4/18/2013 10:42:55 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:00 PM)

Repair Directory Association
Start (4/18/2013 10:43:00 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:04 PM)

Repair Drive Association
Start (4/18/2013 10:43:04 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:09 PM)

Repair exe Association
Start (4/18/2013 10:43:09 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:14 PM)

Repair Folder Association
Start (4/18/2013 10:43:14 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:18 PM)

Repair inf Association
Start (4/18/2013 10:43:18 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:23 PM)

Repair lnk (Shortcuts) Association
Start (4/18/2013 10:43:23 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:28 PM)

Repair msc Association
Start (4/18/2013 10:43:28 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:32 PM)

Repair reg Association
Start (4/18/2013 10:43:32 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:37 PM)

Repair scr Association
Start (4/18/2013 10:43:37 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:42 PM)

Repair Windows Safe Mode
Start (4/18/2013 10:43:42 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:46 PM)

Repair Print Spooler
Start (4/18/2013 10:43:46 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:43:59 PM)

Restore Important Windows Services
Start (4/18/2013 10:43:59 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:44:04 PM)

Set Windows Services To Default Startup
Start (4/18/2013 10:44:04 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (4/18/2013 10:44:11 PM)

Cleaning up empty logs...

All Selected Repairs Done.
Done (4/18/2013 10:44:11 PM)
Total Repair Time: 00:08:58


...YOU MUST RESTART YOUR SYSTEM...
Running Repair Under System Account

 

[Hi Hi]

Problem still exists

 

[Broni]

I don't say it often but I simply don't know what's going on here.
Your computer looks clean and as a matter of fact none of our tools discovered anything serious.

In this case....

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

 

[Hi Hi]

Thanks a ton for all your help and time. Relieved that my computer may not be infected,as I initially suspected. Thanks again for all the guidance.

 

[Broni]

You're very welcome