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Multiple Instances of iexplore.exe running and pc box sounds like an airplane

Discussion in 'Virus and Malware Removal' started by Babbette, Oct 1, 2012.

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  1. Babbette Newcomer, in training Posts: 59

    Results of screen317's Security Check version 0.99.51
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 9
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Disabled!
    Norton Internet Security
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Spybot - Search & Destroy
    SUPERAntiSpyware
    Malwarebytes Anti-Malware version 1.65.0.1400
    CCleaner
    Java(TM) 6 Update 21
    Java version out of Date!
    Adobe Reader 9 Adobe Reader out of Date!
    Google Chrome 19.0.1084.56
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    IObit IObit Malware Fighter IMFsrv.exe
    IObit IObit Malware Fighter IMF.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 1 %
    ````````````````````End of Log``````````````````````
    Babbette, Oct 1, 2012
    #21

  2. Babbette Newcomer, in training Posts: 59

    Farbar Service Scanner Version: 19-09-2012
    Ran by DeAnna-I (administrator) on 01-10-2012 at 22:29:22
    Running from "C:\Users\DeAnna-I\Desktop"
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall"=DWORD:0

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Security Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit

    **** End of log ****
    Babbette, Oct 1, 2012
    #22

  3. Babbette Newcomer, in training Posts: 59

    # AdwCleaner v2.003 - Logfile created 10/01/2012 at 22:31:24
    # Updated 23/09/2012 by Xplode
    # Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
    # User : DeAnna-I - DMAIN
    # Boot Mode : Normal
    # Running from : C:\Users\DeAnna-I\Desktop\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Deleted : C:\Windows\Uninstall.exe
    Folder Deleted : C:\Program Files\Conduit
    Folder Deleted : C:\Program Files\OApps
    Folder Deleted : C:\Users\DeAnna-I\AppData\Local\Conduit
    Folder Deleted : C:\Users\DeAnna-I\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\DeAnna-I\AppData\LocalLow\PriceGong
    ***** [Registry] *****
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\PlaySushi
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\StartNow Toolbar
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\incredibar.com
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\incredibar.com
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ApnUpdater
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\incredibar.com
    Key Deleted : HKLM\SOFTWARE\Software
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v9.0.8112.16421
    Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    *************************
    AdwCleaner[S1].txt - [2338 octets] - [01/10/2012 22:31:24]
    ########## EOF - C:\AdwCleaner[S1].txt - [2398 octets] ##########
    Babbette, Oct 1, 2012
    #23

  4. Babbette Newcomer, in training Posts: 59

    C:\Program Files\HP Games\Farm Mania\Farm-WT.exe a variant of Win32/Kryptik.SH trojan cleaned by deleting - quarantined
    Babbette, Oct 2, 2012
    #24

  5. Broni Malware Annihilator Posts: 39,324   +175

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ================================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===============================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
    Broni, Oct 2, 2012
    #25

  6. Babbette Newcomer, in training Posts: 59

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: DeAnna-I
    ->Temp folder emptied: 9332163 bytes
    ->Temporary Internet Files folder emptied: 13684441 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 7270630 bytes
    ->Flash cache emptied: 492 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1053528 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 30.00 mb


    [EMPTYFLASH]

    User: All Users

    User: DeAnna-I
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LogMeInRemoteUser

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: DeAnna-I
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: LogMeInRemoteUser

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10012012_235934
    Files\Folders moved on Reboot...
    C:\Windows\temp\wbxtra_10012012_224107.wbt moved successfully.
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
    Babbette, Oct 2, 2012
    #26
     

  7. Babbette Newcomer, in training Posts: 59

    So far, a lot better. Working on the rest of your instructions to prevent this from happening again. Now, I have two more computers to clean up so I will be back as soon as I have some free time to get some help with those as well! I will keep you updated.

    Thank you so much for helping me, Broni. I really appreciate everything!
    Babbette, Oct 2, 2012
    #27

  8. Broni Malware Annihilator Posts: 39,324   +175

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Oct 2, 2012
    #28
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