My computer won't get an ip address

4 members have asked for an ipconfig
1 member said given your lack of experience in diagnosing, contact your ISP

At a guess, I would say put your TCP/IP settings to auto
Set up your router to DHCP, and confirm username/password

But, I feel your best option is to call an onsite technician for help.
It should take him/her 5 mins to fix. Minimum charge 1 Hour.

Hey man,

I had the same problem recently.

And i tried to give static ip to my computer and it did connect to the network.

Please try this and let me know at least by this if you are able to connect to network.

If yes, then i'll help you with the connection with the internet.

If no, have tried changing the Ethernet cable? I have seen in some case if the cable is no good it won't renew the ip address.

Cheers

An important bit of information i'll repeat:

You said you changed your modem. There's a unique ID associated with each device attached to the network. You ISP knows when your modem/network hardware changed. It varies by ISP but some will not allow you to connect until you manually contact them to register the "MAC ID" for your new hardware. When you call your ISP tell them about the modem change FIRST.

That said, some ISP these days work with devices for automatic registration and some devices allow you to "clone" the MAC ID so your ISP sees what you want them to see... but given someone's experience level and trying to explain to check/modify all these on your own not knowing your particulars is easiest to just call your ISP.

And agree, shouldn't take them too long to get you back online (provide you aren't reallllyyyyy hosed up on your end - like a burned out network card)

i was just going to add something about when talking to your ISP you can also make sure you replaced the old modem with one compatible with your ISP (they're not all equivalent/the same). But just noticed you posted this morning you've already talked to your ISP???

What did they tell you??? Especially if you're saying you finished talking with them and they couldn't get the problem fixed????

Where you get Modems

I got mine " Free " from MY ISP.I't works fine.
Guaranteed to be compatible.
Part of the monthly package.

The IP address mentioned earlier 169.254.XXX.XXX is a static number that is coded into the Network card. They are used if the PC can not contact the DHCP server, therefore you interface connection is at fault.

Either your network card is damaged, cable is faulty, port in router is faulty, Wireless not connecting or connection not setup for DHCP.

If you are using a wired connection, check where the lead goes into the PC and ensure that you have activity lights. That means that you have a physical connection to the router/modem and that is should be working. If you are using wireless put a cable in and get the wired connection working first.