You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://search.bearshare.com/sidebar.html?src=ssb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://search.bearshare.com/sidebar.html?src=ssb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://search.bearshare.com/sidebar.html?src=ssb
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
Fix all 018 Protocol: entries.
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
Video Access ActiveX Object<Delete the entire folder.
Reboot into normal mode and rehide your protected OS files.
Go and read the
Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Then, download the Autoruns programme from
HERE. When the programme runs, click options and make sure the
"Hide Microsoft Entries" is ticked. Click the file menu and select refresh. Click the save icon and save the Autoruns log to wherever you want.
Post fresh
HJT and
AVG Antispyware logs as attachments into this thread, only after doing the above. Also, Attach the Autoruns log.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard
This thread is for the use of Dekas only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.