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My PC Won't Even Turn ON

By jdiaz1998
Jan 18, 2015
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  1. Hello,
    I have been having trouble with my PC for a week now. It has been refusing to properly turn on and work. When I turn it on it takes around 10 minutes to show the login screen and sometimes it doesn't even show it. When it finally boots up, I can't do anything with it because it's non-responsive. I can move the mouse but virtually anything I click stops responding so there is no way I am able to do a virus scan or post logs or anything like that. Today I tried turning it on in safe mode and it took around 20 mins to boot up and when it did I only got a black screen that said safe mode and I couldn't do anything there either. Is there anything I can do to fix my PC? Thank you in advance for your replies. I will continue waiting for safe mode to boot in order to try and get the logs.
     
  2. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    What Windows version is it?
     
  3. jdiaz1998

    jdiaz1998 TS Member Topic Starter Posts: 61

    Vista
     
  4. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    NOTE 1. Use another working computer to download Farbar Recovery Scan Tool. Use USB flash drive to transfer it from good computer to the bad one.
    NOTE 2. Install Panda USB Vaccine, or BitDefenderā€™s USB Immunizer on GOOD computer to protect it from any infected USB device.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note:
      Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
     
  5. jdiaz1998

    jdiaz1998 TS Member Topic Starter Posts: 61

    Unfortunately I don't get the option to "Repair your computer" from advanced boot options and my PC's CD drive doesn't work so I can't access that from the disk. Is there anything I can do?
     
  6. Broni

    Broni Malware Annihilator Posts: 52,905   +344

  7. jdiaz1998

    jdiaz1998 TS Member Topic Starter Posts: 61

    It's hard to create a USB with Vista. I just remembered I installed Ubuntu a couple years ago in that PC. I tried to access it today and it's working perfectly. Is there anything I can do from Ubuntu to fix the Windows part?
     
  8. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    Not really because I need to see some log to find out what's wrong.
     
  9. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    There is one more option you could try.
    Create OTLPE USB flash drive...
    OTLPE on flash drive: http://forums.majorgeeks.com/showthread.php?t=216844

    Then....

    Using another working computer....
    • Download Farbar Recovery Scan Tool and save it to the same flash drive.
    • Boot your BAD computer using the boot USB flash drive you just created.
    • Your system should now display a Reatogo desktop.
    • Open My Computer to locate the flash drive and run FRST
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
     
  10. jdiaz1998

    jdiaz1998 TS Member Topic Starter Posts: 61

    The link to download eeepcfr.zip is broken.
     
  11. nickc

    nickc TechSpot Paladin Posts: 923   +11

  12. Broni

    Broni Malware Annihilator Posts: 52,905   +344

    There is not much I can do about it.
     
    jdiaz1998 likes this.

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