Need help ASP with sound

[Need Help Asp]

hi guys i just reformatted my pc using xp all went good untill i found out my sound wasn't working its installed i can move the slider uo and down but no sound its not on mute .i also reinstalled my sound card no joy.then i tryed services and made sure windows audio was on auto and it was then i was in msconfig i think i close all services and then rebooting and i had sound then i rebooted with all things on then no sound i dont think my pc has a build in sound card only the one i put in
hope you guys can help w will be waitng on this page untill some can help asp



System Information
------------------
Time of this report: 8/8/2010, 19:03:57
Machine name: RIVER-57C770176
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension XPSGEN5
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 3070MB RAM
Page File: 376MB used, 4579MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6800 by TweaksRUs
Manufacturer: NVIDIA
Chip type: GeForce 6800
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_00C1&SUBSYS_024510DE&REV_A2
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (100Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9792 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/21/2006 11:29:00, 5745536 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/21/2006 11:29:00, 5747488 bytes
Device Identifier: {D7B71E3E-4381-11CF-2E55-4F2203C2CB35}
Vendor ID: 0x10DE
Device ID: 0x00C1
SubSys ID: 0x024510DE
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Audigy 2 ZS Audio [DCC0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0445 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/6/2004 03:43:26, 366384 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 4000, 192000
Static/Strm HW Mix Bufs: 64, 62
Static/Strm HW 3D Bufs: 64, 62
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 ZS Audio [DCC0]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0445 (English)
Driver Attributes: Final Retail
Date and Size: 8/6/2004 03:43:26, 366384 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB Audigy 2 ZS DirectMusic Synthesizer [DCC0], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 ZS Audio [DCC0], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth B [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Sw Synth [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth A [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [DCC0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [DCC0] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27C8
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 23:08:44, 57600 bytes
| Driver: usbd.sys, 8/4/2004 13:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ Intel(R) 82801 PCI Bridge - 244E
| Location: PCI bus 0, device 30, function 0
| Matching Device ID: pci\ven_8086&dev_244e
| Service: pci
| Driver: pci.sys, 8/3/2004 23:07:48, 68224 bytes
|
+-+ Creative Game Port
| | Location: PCI bus 5, device 3, function 1
| | Matching Device ID: pci\ven_1102&dev_7003&subsys_00401102
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 23:08:22, 10624 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 13:00:00, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 13:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 13:00:00, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC016
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 8/4/2004 13:00:00, 23040 bytes
| Driver: mouhid.sys, 8/4/2004 13:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 13:00:00, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 122.9 GB
Total Space: 152.6 GB
File System: NTFS
Model: Maxtor 6Y160M0

Drive: D:
Model: HL-DT-ST DVD-ROM GDR8163B
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 49536 bytes

Drive: E:
Model: ASUS DRW-1608P
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 49536 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801GB PCI Express Root Port - 27E2
Device ID: PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 8/3/2004 23:07:48, 68224 bytes

Name: Intel(R) 82801GB PCI Express Root Port - 27E0
Device ID: PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 8/3/2004 23:07:48, 68224 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_01A91028&REV_01\3&172E68DD&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 95360 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/4/2004 13:00:00, 3328 bytes

Name: Intel(R) 82801GB SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01A91028&REV_01\3&172E68DD&0&FB
Driver: n/a

Name: Intel(R) 82801GB PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 8/3/2004 23:07:48, 68224 bytes

Name: Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_01A91028&REV_01\3&172E68DD&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 26624 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 8/4/2004 13:00:00, 7168 bytes

Name: Intel(R) 82801GB USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_01A91028&REV_01\3&172E68DD&0&EB
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel(R) 82801GB USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_01A91028&REV_01\3&172E68DD&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel(R) 82801GB USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_01A91028&REV_01\3&172E68DD&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel(R) 82801GB USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_01A91028&REV_01\3&172E68DD&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:38, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 00:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:44, 57600 bytes

Name: Intel(R) 82801GR/GH SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_27C1&SUBSYS_01A91028&REV_01\3&172E68DD&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\iaStor.sys, 5.00.0001.1001 (English), 4/25/2005 08:28:14, 871040 bytes


------------------

 

[LookinAround]

Hmmm... Well, nothing jumps out at me as the obvious culprit after skimming the info you posted but here's some feedback

1) You're still running XP SP2. you should backup all your stuff and upgrade to SP3. (sp3 upgrade is ok 99% of the time but "your mileage may vary" - so backup to be safe) Also run Custom updates and be sure to install all Hardware optional updates. Keep running WinUpdate till it says no more updates

2) dxdiag indicates the sound drivers are installed OK and default playback is set correctly - so that doesn't shed any light

3) But what exact model dell is this so i could check dell site support?

4) Also, i see Windows only detects one sound card which must be your add-on then as you say you have one. but i have to guess dell must also have provided you an onboard sound.

So check BIOS settings and look for onboard audio. Make sure it's ENABLED so Windows should detect both sound cards and you at least have onboard working till add on sound can get fixed

 

[Need Help Asp]

thank you for helping the sound card is what i got with the pc went i brought it
my dell is a
dell xp5 series 5
the sound was working fine before i reinstalled windows so im not sure any more
and is sp3 free for people with sp2

 

[LookinAround]

Hmmm.. still not specific enough info to identify your exact model..

Try going to Dell Support here. See if you can identify Dell driver downloads for using your service tag (or Dell also provides info on the site)

Provide me the service tag or a link to the driver downloads once you find them for your model

 

[LookinAround]

p.s. I just noticed your last question, and yes, SP3 will be a free upgrade. But we can get to that after we can identify your exact Dell model number so i can see the driver downloads dell currently provides for your machine

 

[Need Help Asp]

hi again i found what your looking for
XPS/Dimension XPS Gen 5
this web site dose not let me post the link




thank you

 

[Need Help Asp]

hi not to worry i fix it i took sound card out started the pc then rebooting it woth sound card back in i tryed this last night and it did not work and this time it worked lol now lets chat about sp3 and whats better about it is it better for gameing lol

 

[LookinAround]

hi again i found what your looking for
XPS/Dimension XPS Gen 5
this web site dose not let me post the link




thank you

AH-HA!!! LOL

Your model number still had me thrown through a loop UNTIL i looked harder and found it's XPS Desktop (not Dimension) / XPS Gen 5

 

[Need Help Asp]

yea the pc to old now i need a new one but im poor my mum got the best pc and i have not got a log in damit is it worth me upgrading to sp3 plz

 

[LookinAround]

hi not to worry i fix it i took sound card out started the pc then rebooting it woth sound card back in i tryed this last night and it did not work and this time it worked lol now lets chat about sp3 and whats better about it is it better for gameing lol

Good! Glad ya got it to work!

As for SP3, I'm not a gamer but know gamers run SP3 as well... In addition, you should know

MS has dropped support for SP2 so only updates/fixes will be released for SP3 which is another good reason to update... but, of course, is your choice...

in any case, happy computing (and gaming!)

 

[Need Help Asp]

thank you for the fast respones look after yourself its dangerous in the usa

 

[LookinAround]

P.S. I think is probably best to upgrade (still be sure to backup all your stuff first. Should be no problem but nothing is 100% for sure with 'puters!)

Also, i'll ask one our experts more familiar with gaming issues to look in on the thread and answer your question...