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Need help finding drivers

Discussion in 'Device Drivers' started by TopTop18, Oct 11, 2008.

  1. LookinAround TechSpot Chancellor Posts: 7,677   +39

    I’m gonna have you look in device manager.

    Problem is Device Manager doesn’t let you easily copy that information out easily so will have you install one more tool (if only I could remember the tool I really want!)
    • Start->Run, enter: devmgmt.msc
    • Device manager starts and you should see the Unknown Device listed in Device Manager. Rt click it select Properties
    • Click on Details tab. You should see a pull down menu probably saying Device Instance ID
      Probably shows, PCI\VEN_1057&DEV_5608&SUBSYS_00001057&REV_00\4&29817089&0&50F0
    • Click the pull down menu and select Service. It should say Modem
    • Click the pull down menu and select Hardware Ids. <= These are what I need!
      • install SysExporter
      • Run SysExporter.
      • You’ll see an upper and lower pane. Upper pane list windows by their title (check upper left of Hardware ID window for its title)
      • Scroll to the window name, scroll thru the list, till you see hardware ids shown in lower pane
      • Click Items->Select All, then Items->Copy Tab Delimited and paste those into a post

    What a pain, huh?
  2. LookinAround TechSpot Chancellor Posts: 7,677   +39

    No, you don't need the driver installed till you actually want to use the modem.

    So you can do the other instructions when you can..
    When i see response i can go hunting (cuz probably couldn't keep doing it now anyway)

    We can both take the break
  3. TopTop18 Newcomer, in training Posts: 23

    1.) Won't use it, i have wireless internet working. But maybe just install driver? If it isn't to much work XD
    2.) service tab is empty
    3.)
    PCI\VEN_1057&DEV_5608&SUBSYS_00001057&REV_00
    PCI\VEN_1057&DEV_5608&SUBSYS_00001057
    PCI\VEN_1057&DEV_5608&CC_078000
    PCI\VEN_1057&DEV_5608&CC_0780
  4. LookinAround TechSpot Chancellor Posts: 7,677   +39

    I will follow up and try and find you the matching motorola modem driver.. but might be up to 8-24 hours till i do... (u shouldn't really need it right away either from the sound of it) just let me know after trying the ones i can send u next
  5. LookinAround TechSpot Chancellor Posts: 7,677   +39

    So this is the best i can do...

    Apparently that modem was made by Motorola but appears resold (and maybe also changed) by Actiontec who i think then sold it to OEM's

    It's several years old and i don't see a workable driver on either Motorola or Actiontec's site.

    I was able to skim the driver install file at this link and has the best shot of installing but can't say for sure

    g;luck
  6. TopTop18 Newcomer, in training Posts: 23

    1.) I can't download the file there... Says i have to be a member or something. And my instincts say that costs money XD.
    2.) Now I have most drivers, how can i see if they are up to date?
     
  7. LookinAround TechSpot Chancellor Posts: 7,677   +39

    1. possibly. some of those sites let yoiu join free for 30 or 60 days. All different. Don't the terms on that one. and the card has no commerical support (frojm what i found). Was only found (and even then not fouind easily) at pay sites (well, maybe, you need determine the termsa)

    not that you have other drivers, go to eah mfr site and see if they have anythng newer
  8. TopTop18 Newcomer, in training Posts: 23

    What site?
  9. LookinAround TechSpot Chancellor Posts: 7,677   +39

    you said yoiu installed some drivers. g

    1. Try ASUS to see if they're more up to date
    2. Go to site of whoever prodcued the hardware the driver is for
    3. Worst case, go to automated site to heck all for u
  10. kimsland Ex-TechSpotter Posts: 18,353

    Please press the GO button, to update all your Asus drivers
    [IMG]
  11. TopTop18 Newcomer, in training Posts: 23

    Have that, but for the non asus drivers?
  12. kimsland Ex-TechSpotter Posts: 18,353

    Sorry I haven't been closely following the thread

    Any addon unknown hardware, just remove and read any Manufacture name, or model number directly off the device
  13. TopTop18 Newcomer, in training Posts: 23

    umm i don't understand, but my problem now is how to make drivers that don't come from ASUS up to date, cause my video, sound and network cards don't come from ASUS, but from another company i don't know.
  14. kimsland Ex-TechSpotter Posts: 18,353

    Other than reading directly what the Manufacture Make and Model is, directly from the card (mentioned above)

    You can use this Tool: Unknown Devices
    You will also need to download the PCI update here: Download latest pci update (right click, save link/target as...). And save it to where Unknown Devices is run from (overwriting any previous txt file)
  15. TopTop18 Newcomer, in training Posts: 23

    It says: "No unknown devices found; No additional drivers needed"

    Does that mean I have all drivers or that i have all drivers and all drivers are up to date?
  16. kimsland Ex-TechSpotter Posts: 18,353

    It means all drivers are installed (but unknown if they are up to date or not)

    Check Device Manager (Start->Run-> Devmgmt.msc) for any issues

    Right click on any queried device and Enable that device

    A queried device can either have a red cross or a yellow mark on the icon
    Do all Device Manager entries look ok?
  17. TopTop18 Newcomer, in training Posts: 23

    Only the simple communications-controller has a yellow question mark, but I know that.

    So does that mean all drivers are up to date?
  18. kimsland Ex-TechSpotter Posts: 18,353

    No

    Can you physically remove that modem device from the computer? (ie detach it, or unscrew it)

    It can be:
    An external USB Modem (either Broadband; 56K; Mobile Phone; Fax machine-Including Printer Fax))
    An internal addon PCI card (56K Modem; um don't know what else!!)

    Or your computer Bios, with an enabled Modem device. Does your computer have a Modem either internally or externally connected? (the actual hardware, not the wires)

    If so. Remove it, and read everything written on it, and reply here with all info (which then we would track down the driver - hopefully)
  19. TopTop18 Newcomer, in training Posts: 23

    It is probably inside the computer and I don't know how or what to remove.
  20. kimsland Ex-TechSpotter Posts: 18,353

    You know when you pushed the Go button up there ^^
    Did it mention any Modem or communication driver or anything?

    Also you'll know if you have an internal Modem, if you can see a phone jack at the back of your computer (also I don't mean the Network - larger - connection)