TechSpot

Need help identifying and finding drivers

By Chronus
Nov 5, 2011
Post New Reply
  1. Hey, I bought a computer from a University Health Care surplus. It came without a hard drive, so I bought a new one and installed Windows XP.

    Took some time and work, but I found the driver to connect to the internet, and installed other drivers; however, I need some help with these last two.

    Computer Model: HP DC7700 small form factor base unit.

    There are still 2 that the drivers are not installed at all, and they are the only ones that show up with the yellow ?

    "Other Devices"
    -PCI Serial Port
    -Unknown Device

    I'm not sure how to go about finding the drivers for these. I'm sure there are other devices that need driver updates.


    Here is a printout of the Device Manager report.

    ******************** SYSTEM SUMMARY ********************
    Windows Version: Windows 5.1 Service Pack 3 (Build 2600)
    .
    .
    .
    Machine Type: AT/AT COMPATIBLE
    System BIOS Version: HPQOEM - 20060830
    System BIOS Date: 08/30/06
    Processor Type: x86 Family 6 Model 15 Stepping 6
    Processor Vendor: GenuineIntel
    Number of Processors: 2
    Physical Memory: 2032 MB
    ******************** DISK DRIVE INFO ********************
    Drive C:
    Type: Fixed disk drive
    Total Space: 500,096,991,232 bytes
    Free Space: 406,555,521,024 bytes
    Heads: 255
    Cylinders: 60801
    Sectors Per Track: 63
    Bytes Per Sector: 512
    ******************** IRQ SUMMARY ********************
    IRQ Usage Summary:
    (ISA) 0 System timer
    *(ISA) 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    (ISA) 4 Communications Port (COM1)
    (ISA) 6 Standard floppy disk controller
    (ISA) 8 System CMOS/real time clock
    (ISA) 9 Microsoft ACPI-Compliant System
    *(PCI) 11 PCI Serial Port
    (ISA) 12 PS/2 Compatible Mouse
    (ISA) 13 Numeric data processor
    (ISA) 14 Primary IDE Channel
    (ISA) 15 Secondary IDE Channel
    (PCI) 16 Intel(R) Q963/Q965 PCI Express Root Port - 2991
    (PCI) 16 ATI FireMV 2250
    (PCI) 16 Intel(R) Management Engine Interface
    (PCI) 18 Standard Dual Channel PCI IDE Controller
    (PCI) 19 Intel(R) 82566DM Gigabit Network Connection
    (PCI) 20 Intel(R) ICH8 Family USB Universal Host Controller - 2834
    (PCI) 20 Intel(R) ICH8 Family USB Universal Host Controller - 2830
    (PCI) 20 Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
    (PCI) 21 Intel(R) ICH8 Family USB Universal Host Controller - 2835
    (PCI) 21 Microsoft UAA Bus Driver for High Definition Audio
    (PCI) 21 Intel(R) ICH8 Family USB Universal Host Controller - 2831
    (PCI) 22 Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A



    ******************** DMA USAGE SUMMARY ********************
    DMA Usage Summary:
    2 Standard floppy disk controller
    4 Direct memory access controller
    ******************** MEMORY SUMMARY ********************
    Memory Usage Summary:
    [00000000 - 0009FFFF] System board
    [000A0000 - 000BFFFF] PCI bus
    [000A0000 - 000BFFFF] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [000A0000 - 000BFFFF] ATI FireMV 2250
    [000D1600 - 000E3FFF] System board
    [000E4000 - 000FFFFF] System board
    [00100000 - 7EFFFFFF] System board
    [7F000000 - F3FFFFFF] PCI bus
    [E0000000 - F01FFFFF] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [E0000000 - EFFFFFFF] ATI FireMV 2250
    [F0400000 - F041FFFF] Intel(R) 82566DM Gigabit Network Connection
    [F0420000 - F0423FFF] Microsoft UAA Bus Driver for High Definition Audio
    *[F0424000 - F0424FFF] PCI Serial Port
    [F0425000 - F0425FFF] Intel(R) 82566DM Gigabit Network Connection
    [F0426000 - F04263FF] Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
    [F0426400 - F04267FF] Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
    [F0426900 - F042690F] Intel(R) Management Engine Interface
    [F0500000 - F07FFFFF] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [F0500000 - F050FFFF] ATI FireMV 2250
    [F0510000 - F051FFFF] ATI FireMV 2250 Secondary
    [F4000000 - F7FFFFFF] System board
    [F8000000 - FEBFFFFF] PCI bus
    [FEC00000 - FEC00FFF] Advanced programmable interrupt controller
    [FEC01000 - FECFFFFF] System board
    [FED00000 - FED3FFFF] System board
    [FED40000 - FED44FFF] PCI bus
    *[FED40000 - FED44FFF] Unknown device
    [FED45000 - FFFFFFFF] System board



    ******************** IO PORT SUMMARY ********************
    I/O Ports Usage Summary:
    [00000000 - 00000CF7] PCI bus
    [00000000 - 0000000F] Direct memory access controller
    [00000010 - 0000001F] Motherboard resources
    [00000020 - 0000002F] Programmable interrupt controller
    [00000030 - 0000003F] Programmable interrupt controller
    [00000040 - 00000043] System timer
    *[0000004E - 0000004F] Unknown device
    [00000050 - 00000053] Motherboard resources
    *[00000060 - 00000060] Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    [00000061 - 00000061] System speaker
    *[00000064 - 00000064] Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    [00000070 - 00000071] System CMOS/real time clock
    [00000072 - 00000077] Motherboard resources
    [00000080 - 0000008F] Direct memory access controller
    [00000090 - 0000009F] Motherboard resources
    [000000A0 - 000000BF] Programmable interrupt controller
    [000000C0 - 000000DF] Direct memory access controller
    [000000F0 - 000000FF] Numeric data processor
    [00000170 - 00000177] Secondary IDE Channel
    [000001F0 - 000001F7] Primary IDE Channel
    [00000274 - 00000277] ISAPNP Read Data Port
    [00000279 - 00000279] ISAPNP Read Data Port
    [00000376 - 00000376] Secondary IDE Channel
    [00000378 - 0000037F] ECP Printer Port (LPT1)
    [000003B0 - 000003BB] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [000003B0 - 000003BB] ATI FireMV 2250
    [000003C0 - 000003DF] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [000003C0 - 000003DF] ATI FireMV 2250
    [000003F0 - 000003F5] Standard floppy disk controller
    [000003F6 - 000003F6] Primary IDE Channel
    [000003F7 - 000003F7] Standard floppy disk controller
    [000003F8 - 000003FF] Communications Port (COM1)
    [00000400 - 0000041F] Motherboard resources
    [00000420 - 0000043F] Motherboard resources
    [00000440 - 0000045F] Motherboard resources
    [00000460 - 0000047F] Motherboard resources
    [00000480 - 0000048F] Motherboard resources
    [000004D0 - 000004D1] Motherboard resources
    [00000778 - 0000077D] ECP Printer Port (LPT1)
    [00000A79 - 00000A79] ISAPNP Read Data Port
    *[00000CB0 - 00000CBB] Unknown device
    [00001000 - 00002FFF] PCI bus
    [00001000 - 00001FFF] Intel(R) Q963/Q965 PCI Express Root Port - 2991
    [00001000 - 000010FF] ATI FireMV 2250
    [00002000 - 0000201F] Intel(R) 82566DM Gigabit Network Connection
    [00002020 - 0000203F] Intel(R) ICH8 Family USB Universal Host Controller - 2834
    [00002040 - 0000205F] Intel(R) ICH8 Family USB Universal Host Controller - 2835
    [00002060 - 0000207F] Intel(R) ICH8 Family USB Universal Host Controller - 2830
    [00002080 - 0000209F] Intel(R) ICH8 Family USB Universal Host Controller - 2831
    [000020E0 - 000020EF] Standard Dual Channel PCI IDE Controller
    [000020F0 - 000020FF] Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
    [00002100 - 0000210F] Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
    [00002110 - 00002117] Standard Dual Channel PCI IDE Controller
    [00002118 - 0000211F] Standard Dual Channel PCI IDE Controller
    *[00002120 - 00002127] PCI Serial Port
    [00002138 - 0000213B] Standard Dual Channel PCI IDE Controller
    [0000213C - 0000213F] Standard Dual Channel PCI IDE Controller
    [00003000 - 00006FFF] PCI bus
    [00007000 - 0000AFFF] PCI bus
    [0000B000 - 0000FFFF] PCI bus
    [0000F800 - 0000F81F] Motherboard resources
    [0000F820 - 0000F83F] Motherboard resources
    [0000F840 - 0000F85F] Motherboard resources
    [0000F860 - 0000F87F] Motherboard resources
    [0000FA00 - 0000FA3F] Motherboard resources
    [0000FC00 - 0000FC7F] Motherboard resources
    [0000FC80 - 0000FCFF] Motherboard resources
    [0000FE00 - 0000FE7F] Motherboard resources
    [0000FE80 - 0000FEFF] Motherboard resources
     
  2. Rabbit01

    Rabbit01 TS Booster Posts: 899   +39

  3. Chronus

    Chronus TS Enthusiast Topic Starter Posts: 130

    Hey thanks, That cleared up the PCI ports drivers, but i still am missing the Unknown Drivers.

    Any way to find out what those are?
     
  4. Chronus

    Chronus TS Enthusiast Topic Starter Posts: 130

  5. Rabbit01

    Rabbit01 TS Booster Posts: 899   +39

    Cool. Hope that will clear up the issue w/ Unknown Device.
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.