Solved Need help removing Win32/Toolbar.Widgi

Here is the eset results. Now it shows 4 viruses. Note that I had uninstalled "Greenshot" previously, but apparently the installer is still present.

C:\Program Files (x86)\Common Files\Spigot\wtxpcom\components\WidgiToolbarFF.dll.5 a variant of Win32/Toolbar.Widgi application
C:\Program Files (x86)\PDFCreator\Toolbar\pdfforge Toolbar_setup.exe Win32/Toolbar.Widgi application
C:\Users\Phyllis\Downloads\cnet2_Greenshot-INSTALLER-0_8_0-0627_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Phyllis\Downloads\PDFCreator-1_2_3_setup.exe Win32/Toolbar.Widgi application
 
Well, I asked not to change any settings, which meant to let Eset to remove all found threats.
Next time please pay better attention to my instructions.

We'll remove them manually.

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code: 
    :OTL

:Services

:Reg

:Files
C:\Program Files (x86)\Common Files\Spigot
C:\Program Files (x86)\PDFCreator\Toolbar\pdfforge Toolbar_setup.exe
C:\Users\Phyllis\Downloads\cnet2_Greenshot-INSTALLER-0_8_0-0627_exe.exe
C:\Users\Phyllis\Downloads\PDFCreator-1_2_3_setup.exe

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
 
Done.See below.

All processes killed
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files (x86)\Common Files\Spigot\wtxpcom\components folder moved successfully.
C:\Program Files (x86)\Common Files\Spigot\wtxpcom folder moved successfully.
C:\Program Files (x86)\Common Files\Spigot folder moved successfully.
C:\Program Files (x86)\PDFCreator\Toolbar\pdfforge Toolbar_setup.exe moved successfully.
C:\Users\Phyllis\Downloads\cnet2_Greenshot-INSTALLER-0_8_0-0627_exe.exe moved successfully.
C:\Users\Phyllis\Downloads\PDFCreator-1_2_3_setup.exe moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Client
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Evan
->Temp folder emptied: 151937 bytes
->Temporary Internet Files folder emptied: 37294 bytes
->FireFox cache emptied: 148327971 bytes
->Flash cache emptied: 1354 bytes

User: Phyllis
->Temp folder emptied: 4063139 bytes
->Temporary Internet Files folder emptied: 9324613 bytes
->Java cache emptied: 20976 bytes
->FireFox cache emptied: 146409709 bytes
->Flash cache emptied: 1043 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 4282 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36045734 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 328.00 mb


[EMPTYJAVA]

User: All Users

User: Client

User: Default

User: Default User

User: Evan

User: Phyllis
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Client

User: Default

User: Default User

User: Evan
->Flash cache emptied: 0 bytes

User: Phyllis
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.42.3 log created on 05072012_230630

Files\Folders moved on Reboot...
C:\Users\Phyllis\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Phyllis\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O98USY75\online-scanner[1].htm moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...
 
Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code: 
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
Thanks. A few questions:
1) should I run eset again, to confirm it's clean?
2) your point 4 about trojans - was this infection a trojan?
3) your point 7 about TFC - that previously deleted my User account - could I use CCleaner instead?
4) I will now test my other computers to see if they have the same virus - if they do (and have no others) should I just floow the same instructions you gave me here, or should I repost as a new issue?
5) thanks so much for your advice and time. below is the log from OTL restore points. I'm now doing steps 2-5


OTL restore log:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Client
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Evan
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Phyllis
->Temp folder emptied: 151496 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 8366794 bytes
->Flash cache emptied: 456 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 8.00 mb


[EMPTYFLASH]

User: All Users

User: Client

User: Default

User: Default User

User: Evan
->Flash cache emptied: 0 bytes

User: Phyllis
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Client

User: Default

User: Default User

User: Evan

User: Phyllis
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.42.3 log created on 05072012_231455

Files\Folders moved on Reboot...
C:\Users\Phyllis\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...
 
1. No
2. No.
3. That was probably a hiccup. TFC is a very safe program
4. You should start new topic about another computer.
 
Way to go!!
p4193510.gif

Good luck and stay safe :)
 
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