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Need help to read minidump files

By wingsee
Feb 17, 2011
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  1. Hi everyone, I'm new to this community and I need help to read my minidump files.

    My laptop is having the blue screen problem and randomly restarting. Below are some of the error descriptions:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 17/02/2011
    Time: 7:01:28 PM
    User: N/A
    Computer: NB-WSWONG-IEOL
    Description:
    Error code 1000007f, parameter1 00000008, parameter2 ba338d70, parameter3 00000000, parameter4 00000000.

    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 66 20 20 50 61 72 61 6d f Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 38 2c 20 000008,
    0038: 62 61 33 33 38 64 37 30 ba338d70
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 18/02/2011
    Time: 8:16:26 AM
    User: N/A
    Computer: NB-WSWONG-IEOL
    Description:
    Error code 1000007f, parameter1 00000008, parameter2 ba348d70, parameter3 00000000, parameter4 00000000.

    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 66 20 20 50 61 72 61 6d f Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 38 2c 20 000008,
    0038: 62 61 33 34 38 64 37 30 ba348d70
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000

    Thank you in advance.
     

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    I have not had time to read through all the memory dumps but the code 7f on the ones you have listed very often relates to a memory fault so go through this guide and we will take it from there.

     
  3. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Just had time to look at your crash dumps and they all point to your graphics driver igxpmp32.sys.

    Go to the laptops manufacturers site and download the latest graphics driver for your specific model and install it. That should cure the fault.
     
  4. wingsee

    wingsee TS Rookie Topic Starter

    Thank you so much for the helps. Will go to download the lastest graphics driver now.
     
  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Let me know how it goes.
     

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