Inactive Need help with removing CryptoWall 3.0 virus.

andy06shake

Posts: 506   +162
Hope someone can help my system has become infected with CryptoWall 3.0 virus.

So far I have,

Restarted Windows 8 in safe mode with networking
Run SUPERantispyware Professional to remove the virus/maleware
Restarted Windows 8 in safe mode with networking again
Run SUPERantispyware Professional seems to have removed the virus/maleware
Restarted Windows 8 and run my Malewarebytes Premium, seem to be fine returning no results after a full scan

Tried to do a system restore but for some reason there is no longer a restore point available, probably due to the virus

Here is the problem, CryptoWall 3.0 virus has deleted all my original txt and image files and replaced them with .MPATTTA file format. This is over multiple harddrives(6 drives), even external drives so I have essentially lost all my children photographs plus all other data unless I am willing to pay the extortion fee of around $1000. I know this is a scam can anyone tell me how to resolve the problem please?

I would be eternally great-full.
 
Unfortunately...

at this time there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom on the CryptoWall Decryption Service. Brute forcing the decryption key is not realistic due to the length of time required to break an RSA encryption key. Also any decryption tools that have been released by various companies will not work with this infection. The only methods you have of restoring your files is from a backup, file recovery tools, or if your lucky from Shadow Volume Copies.
More info: http://www.bleepingcomputer.com/for...atus-malware-developers-release-cryptowall-3/
http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information
 
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