Need help with win32k.sys & minidump

By smilodon
May 7, 2008
  1. I have a terminal server and for some reason, it restarts on trying to print some specific documents from CrystalReports XI.

    The minidump blames win32k.sys (tho im not expert on reading it), but i don't beleave it... i think its a printer driver - jet i cannot test it because sometimes it prints fine and i have many printers.

    It's this MS KB: h t t p://
    But i already have the SP2 on my Win 2003 x64 R2 - so i have no clue how to fix the issue.
  2. slacri

    slacri TS Rookie

    I have the same problem:
    Terminal Server Windows 2003 Std. R2 x64 with SP2.
    Randomly crashes with crash:

    STOP 0x00000050 (parameter1, parameter2, parameter3, parameter4)

    The crash blames win32k.sys.
    I performed a crash debug using windbg and I see also Winword.exe being referenced under "PROCESS_NAME". I think there might a problem with win32 applications running on a x64 Windows Server with Terminal Services enabled.
    Did you try to analyse the minidump?
    Good bye, let me know
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...