Need HiJack This log file analyzed

By surfndude
Aug 14, 2005
  1. Hi -

    Couple of weird things happened to my XP pro box after I failed to shut the machine down after a lightening storm

    One strange thing is that after I log in and goto Task Manager --> users, there are no users listed. Then when I try to shutdown the system hangs at Saving User's Settings.

    The other thing is when I open internet explorer, it is listed under processes in task manager but does not display, not even in the user tray.

    Thanks for any suggestions/help.

    Here is the log file.

  2. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Don't see anything...
  3. surfndude

    surfndude TS Rookie Topic Starter

    OK thanks.. It is good to know at least it is not a piece of malicious software.

    It suspect I may have a corrupted profile. I logged into the machine with administrator rights and created a new user, also with admin rights.
    When I tried to log into that new user the system hung at the "Welcome" screen when trying to apply the personal settings.

    Unfortunately I do not have "system restore" turned on so I cannot go back to a previous known configuration.

    Any suggestions or utilities you recommend?

    Thanks again for any help.

  4. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    You don't get it, do you?
    I see NO attachment!
  5. surfndude

    surfndude TS Rookie Topic Starter

    Sorry - thought you meant you did not see anything in the log.

    I didn't rename the file to .txt before I did the attachment process.

    I'm trying again.

  6. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Boot in Safe Mode.
    Switch System restore OFF, see how here.
    Next, run a HJT scan and (if still there) place a tick-mark in the little square before:

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: (no name) - {AFC3FA82-AD07-45cd-8B57-983435B9899E} - (no file)
    Fix ALL the O16 - DPF: entries

    Now click on the Fix Checked button in HJT.
    Delete all files and directories from: C:\WINDOWS\Temp (except files dated from TODAY).
    Boot normal. When all OK, switch System Restore back on.
  7. surfndude

    surfndude TS Rookie Topic Starter

    Hi -

    Did as you instructed above.
    After deleting entires I booted machine into normal mode and system still hangs at "Save system Settings" when shutting down.
    Ran HijackThis a second time after making your changes and appended.
    System Restore remains turned off
    Thanks for the help.

  8. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    You have an almighty heap of programs running from startup. The combination of resource-hoggers Norton and AOL should bring any PC down on its knees!

    Click on Start/Run and type in sfc /scannow and click OK.
    Keep your Windows CD handy while you do that.

    D/L and install UPHClean from MS, it's helped me with several problems like that.
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