Hi all. I've been attempting to clean up my folks' computer of a virus (viruses?) that it has... problem is I barely know anymore than they do, haha. Every so often, a blank IE page is opened up. If we close it, another one simply opens in its place. I've followed all the instructions you have very helpfully posted and attached the logs. The Panda Antirootkit didn't find anything. Thanks for the help!