Need some troubleshooting assistance

By Trillionsin
Apr 21, 2011
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  1. I'm trying to figure out a problem with a couple computers here at work... posting here for any quick assistance as I believe this may be related to the recent windows updates, possibly not.

    Computer spontaneously reboots, no BSOD.

    Save dumps in even logs.

    Source: Save Dump
    Event ID: 1001
    Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x2d504469, 0x00000002, 0x00000001, 0xf7123e11). A dump was saved in: C:\WINDOWS\Minidump\Mini042111-01.dmp.

    This tends to happen randomly a couple times a day.

    Also, before the random shutdowns there are many DCOM Errors. Not sure if this is related? Here is description:

    Source: DCOM
    Event ID 10016
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
    to the user (USER) SID (****). This security permission can be modified using the Component Services administrative tool.

    SIDs are stared out purposely, and well as user name changed.

    I will be heading torwards EventID next, and possibly Experts Exchange, I will post with any successful results.
  2. Trillionsin

    Trillionsin TS Evangelist Topic Starter Posts: 1,114   +61

    Whats my best method of attaching a file? I do not see any options here....

    This may not be from the recent updates... I have some bumps from April 1st, these came out soon after that, I believe.

    I will post up the dumps once I figure out how...
  3. Trillionsin

    Trillionsin TS Evangelist Topic Starter Posts: 1,114   +61

  4. Trillionsin

    Trillionsin TS Evangelist Topic Starter Posts: 1,114   +61

    I know this one is difficult.. but any ideas anyone?
  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    OK, lets start with the BSOD. The D1 error code is normally a driver or faulty RAM.

    Follow this guide to attach the minidump.

  6. Trillionsin

    Trillionsin TS Evangelist Topic Starter Posts: 1,114   +61

    Could it be a bad capacitor?

    Oh, I see.. that's where the option is... didnt click "go advance" sorry. I will post it when I get back to work... monday.

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