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New Computer - BSoD x50 on startup

By jamesacc
Jun 12, 2009
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  1. Hi

    We've got a new office computer that is misbehaving on startup. Mini-dumps attached. I've run chkdsk and disabled the pagefile. Have an identical computer -same hardware, same drivers - sitting next to it and is not giving problems.

    Able to boot into safe mode no problems. And can reboot okay after restarting in safe mode.

    Dual Core E2220 @ 2.4 GHz
    768 MB Ram
    Windows XP SP2
    NetGear WPN111 wireless dongle


    Page Fault in Nonpaged Area
    0x00000050 (0xc5a55d0d, 0x00000000, 0x8053cc02, 0x00000000)
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Something could have been shaken loose upon delivery. First, I would remove and re-insert all cables. Look for anything slightly out of place. Listen for odd nosies with the case cover open.
    Then remove both memory modules, then try with just one inserted at a time.
    If something is going to go wrong with hardware, it will often happen in the first 15 days... and memory failure is a likely possibility.
    Also see if the CPU fan seems loose. We find that plastic supports holding the CPU and CPU fan too often become broken during shipment. They look OK, but closer inspection shows the "legs" of the device that the cpu climps fit into will sometimes break off on one side.
    Then tell us brand, model, and configuration if we need to go further.
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