TechSpot

New computer HD 6970 unable to rate system or play games

By rehabrabbit
Jan 21, 2012
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  1. Hello fellow nerds of the internet. I built myself a nice new computer yesterday, I7 3.44ghz, windows 7 64 bit, 16gb ram etc but the video card is the ASUS AMD 6970 knock off aka HD 6970 Direct CU2. I have had absolutely no problems watching videos or any of the normal day to day running of the machine and am able to use the higher resolutions for my monitor, except the moment I attempt to play a game, the game crashes anti climatically revealing my desktop. Whilst I am grateful for the lack of full system crashes, I built my gaming computer for get this GAMING, so I am a tad bit annoyed. I also attempted to do a windows machine rating; however that failed coming up with an error report…
    The windows experience index for your computer could not be computed
    Could not measure video playback performance
    When I attempted to launch Star Wars The Old Republic I received the error report…
    Error code: 7 incompatible system. Please verify your system is compatible with this game.
    When I attempted to launch Crysis I received the error report…
    Unsupported Video Card “ASUS EAH6970 Series” [vender = 0x 0x1002, device= 0x6718]
    Continuing to run may lead to unexpected results of crashes.



    DX Diagnosis


    ------------------
    System Information
    ------------------
    Time of this report: 1/22/2012, 10:27:58
    Machine name: NYX-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: Z68XP-UD3R
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.7GHz
    Memory: 16384MB RAM
    Available OS Memory: 16302MB RAM
    Page File: 3229MB used, 29371MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ASUS EAH6970 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x6718)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6718&SUBSYS_03BC1043&REV_00
    Display Memory: 1725 MB
    Dedicated Memory: 2022 MB
    Shared Memory: 3798 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: W1952
    Monitor Id: GSM4B78
    Native Mode: 1440 x 900(p) (59.887Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1083 (English)
    Driver Version: 8.861.0.0
    DDI Version: unknown
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 1/22/2012 08:32:02, 811008 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2458-11CF-C372-B623A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x6718
    SubSys ID: 0x03BC1043
    Revision ID: 0x0000
    Driver Strong Name: oem37.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NICayman:8.861.0.0:pci\ven_1002&dev_6718
    Rank Of Driver: 00E62001
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: n/a
    DXVA-HD: n/a
    DDraw Status: Not Available
    D3D Status: Not Available
    AGP Status: Not Available

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6423 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/26/2011 20:00:32, 3039592 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6423 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/26/2011 20:00:32, 3039592 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A132&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6423 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/26/2011 20:00:32, 3039592 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Logitech Mic (QuickCam S5500))
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/21/2010 13:23:47, 109696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Gaming Mouse G400
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC245
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0111
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0111
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04F2, 0x0111
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x04F2, 0x0111
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Logitech Optical Gaming Mouse G400
    | Vendor/Product ID: 0x046D, 0xC245
    | Matching Device ID: hid\vid_046d&pid_c245&mi_00
    | Lower Filters: LGSHidFilt
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 737.3 GB
    Total Space: 953.8 GB
    File System: NTFS
    Model: ST31000524AS ATA Device

    Drive: E:
    Free Space: 210.0 GB
    Total Space: 953.6 GB
    File System: FAT32
    Model: WD 10EACS External USB Device

    Drive: D:
    Model: HL-DT-ST DVDRAM GH24NS70 ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44
    Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&F8
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
    Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E5
    Driver: n/a

    Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_00000000&REV_09\3&13C0B0C5&0&00
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA80&SUBSYS_AA801043&REV_00\4&1AA6ED88&0&0109
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04\3&13C0B0C5&0&B0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E4
    Driver: n/a

    Name: Etron USB 3.0 Extensible Host Controller
    Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&1B0D22A2&0&00E5
    Driver: n/a

    Name: ASUS EAH6970 Series
    Device ID: PCI\VEN_1002&DEV_6718&SUBSYS_03BC1043&REV_00\4&1AA6ED88&0&0009
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Etron USB 3.0 Extensible Host Controller
    Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&18803EC9&0&00E4
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_50061458&REV_05\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
    Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1B4B&DEV_917A&SUBSYS_B0001458&REV_11\4&4219E1E&0&00E7
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
    Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FA
    Driver: n/a

    Name: TP-LINK 150Mbps Wireless N Adapter
    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_30A1168C&REV_01\4&14486AD3&0&00E0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_A1321458&REV_05\3&13C0B0C5&0&D8
    Driver: n/a

    Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0105
    Device ID: PCI\VEN_8086&DEV_0105&SUBSYS_50001458&REV_09\3&13C0B0C5&0&09
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1283&DEV_8892&SUBSYS_50001458&REV_30\4&3A8EDBF3&0&00E3
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
    Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E7
    Driver: n/a

    Name: Intel(R) HD Graphics Family
    Device ID: PCI\VEN_8086&DEV_0102&SUBSYS_D0001458&REV_09\3&13C0B0C5&0&10
    Driver: n/a

    Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_10001458&REV_C0\5&18651FE6&0&1000E3
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E3
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
    Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E6
    Driver: n/a

    Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&13C0B0C5&0&08
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    QuickTime Audio Decoder Filter,0x00600800,1,1,gzHF330.ddc,1.01.0000.0017
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    QuickTime Video Decoder Filter,0x00600800,1,1,mtw178.ddc,1.01.0000.0017
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ASUS SBS RTP Render Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,11.06.0000.51125
    ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,11.06.0000.51125
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ASUS SBS RTP Source Filter,0x00200000,0,0,NetVideo_SBS.ax,1.00.0000.0002
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
    XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    DivX Demux Filter,0x00800002,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
    DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,11.06.0000.51125
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    DivX Demux Filter (Unrestricted Edition),0x00600000,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    DivX 6.9.2 Codec (8 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514
    Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    XviD MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Microphone (Logitech Mic (Quick,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ASUS GSB,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
    Logitech QuickCam S5500,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
    Logitech Mic (QuickCam S5500),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    ASUS GSB,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
    Logitech QuickCam S5500,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
    Google Camera Adapter 0,0x00000000,0,0,,
    Google Camera Adapter 1,0x00000000,0,0,,

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0


    I have already reinstalled the graphics card drivers and updated Direct X11. I am running the latest version of windows 7 service pack one. I have suspected that this may be a DX issue, however I would prefer to know what other people think before playing around with the registry. If at all possible I would like to avoid a full system wipe.
     
  2. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

    I suspect it's a power supply issue.
     
  3. rehabrabbit

    rehabrabbit TS Rookie Topic Starter

    I am running a TT Tough power XT 875W power supply. I do not understand where you are going with the power supply thing? Could you elaborate a bit on that.
     
  4. LNCPapa

    LNCPapa TS Special Forces Posts: 4,316   +268

    That should be a very capable video card... the first thing I'd assume since you've already stated the 875W PSU is that maybe you forgot to plug in both of the 8 pin power connectors? Maybe the plugs aren't in all the way? I'd give that a look-see first.
     
  5. rehabrabbit

    rehabrabbit TS Rookie Topic Starter

    Thanks for the idea. I checked and changed but all the pins are in. i even reinstalled the drivers after checking the pins but that didn't change anything either.
     
  6. candle_86

    candle_86 TS Rookie

    try driver sweeper then reinstall drivers
     
  7. rehabrabbit

    rehabrabbit TS Rookie Topic Starter

    I have heard bad reviews about driver sweeper. Do you know another equivilent product?
     
  8. fimbles

    fimbles TS Evangelist Posts: 1,264   +148

    Was there a ATI software removal utility in add or remove programs or something? Its been a while.

    Make sure your windows and directx are up to date, Try reseating your graphics card, double check your wiring, reinstall drivers.
     
  9. rehabrabbit

    rehabrabbit TS Rookie Topic Starter

    Thanks mate. My computer now works at 100% capacity. You have made my day!!
     


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