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No drivers since downgrading to XP pro

Discussion in 'Device Drivers' started by genekle, Mar 9, 2009.

  1. genekle Newcomer, in training Posts: 44

    I done a reformat and clean install of windows xp pro. now I have no drivers what ever (sound,graphics,etc)
    My system info is:

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name ME-QRLKGBXDIHNC
    System Manufacturer Hewlett-Packard
    System Model HP Pavilion dv6700 Notebook PC
    System Type X86-based PC
    Processor x86 Family 15 Model 104 Stepping 2 AuthenticAMD ~2000 Mhz
    BIOS Version/Date Hewlett-Packard F.2C, 3/24/2008
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name ME-QRLKGBXDIHNC\me
    Time Zone Central Daylight Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 2.21 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 4.78 GB
    Page File C:\pagefile.sys
    .
    Does anyone know where I can find what I need to get these working ?

    Thanks
  2. kimsland Ex-TechSpotter Posts: 18,353

  3. LookinAround TechSpot Chancellor Posts: 7,677   +39

  4. genekle Newcomer, in training Posts: 44

    gene

    went to site down loaded everything there and still no sound out of my sound card.
    this is a laptop and I do not known the manufacture of the sound,graphics cards.
  5. kimsland Ex-TechSpotter Posts: 18,353

    It is not required to know who the tiny internal original electronic parts of a proprietary manufactured laptop are. All the drivers are supplied by the laptop manufacture in question (being HP in this case)

    If the sound drivers do not exist on the HP support page for your given laptop, then I would say contact them h e r e and ask for their whereabouts. As long as HP support the operating system for that particular laptop, they then must also carry the drivers, although not a legal requirement, this is still classed as basic support, of which HP adhere to.

    In some cases though it may be that the drivers are found through Windows itself, and in this case a Windows Update (using Internet Explorer) would be required (under custom updates)
  6. genekle Newcomer, in training Posts: 44

    more info

    they do have drives for this laptop, the only thing is that it came with vista and it now has xp,which they doe not have. I guess I will have to buy vista and reinstall it.
     
  7. LookinAround TechSpot Chancellor Posts: 7,677   +39

    hang on... not yet.... let's try this

    • Click Start->Run, enter: msinfo32
    • Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, then Edit->Select All, Edit->Copy Paste into next post
  8. kimsland Ex-TechSpotter Posts: 18,353

  9. genekle Newcomer, in training Posts: 44

    here r the problems as requested

    Audio Device on High Definition Audio Bus
    HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CF&REV_1000\4&887B936&0&0001
    The drivers for this device are not installed.

    Ethernet Controller
    PCI\VEN_168C&DEV_001C&SUBSYS_137A103C&REV_01\4&3B50943C&0&0068
    The drivers for this device are not installed.

    HDAUDIO Soft Data Fax Modem with SmartCP
    HDAUDIO\FUNC_02&VEN_14F1&DEV_5051&SUBSYS_103C30CF&REV_1000\4&887B936&0&0002
    39

    OHCI Compliant IEEE 1394 Host Controller
    PCI\VEN_1180&DEV_0832&SUBSYS_30CF103C&REV_05\4&37A8D8D1&0&2840
    This device cannot start.

    Video Controller (VGA Compatible)
    PCI\VEN_10DE&DEV_0531&SUBSYS_30CF103C&REV_A2\3&2411E6FE&0&90
    The drivers for this device are not installed.

    got the Ethernet Controller fixed. thanks
  10. kimsland Ex-TechSpotter Posts: 18,353

    So you got the drivers for the "ethernet controller" ? How and where from?
    Is it all ok now?
  11. genekle Newcomer, in training Posts: 44

    I found them here for the ethernet none of the others.

    the following I still do not have a fix for.

    Audio Device on High Definition Audio Bus
    HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_103C30CF&REV_1000\4&887B936&0&0001
    The drivers for this device are not installed.

    HDAUDIO Soft Data Fax Modem with SmartCP
    HDAUDIO\FUNC_02&VEN_14F1&DEV_5051&SUBSYS_103C30CF&REV_1000\4&887B936&0&0002
    39

    OHCI Compliant IEEE 1394 Host Controller
    PCI\VEN_1180&DEV_0832&SUBSYS_30CF103C&REV_05\4&37A8D8D1&0&2840
    This device cannot start.

    Video Controller (VGA Compatible)
    PCI\VEN_10DE&DEV_0531&SUBSYS_30CF103C&REV_A2\3&2411E6FE&0&90
    The drivers for this device are not installed.

    woops forgot to add the link'

    http://forums13.itrc.hp.com/service...47627 1236889806951 28353475&threadId=1201955

    ok,thanks still new at this

    all they fix is the ethernet problem
  12. kimsland Ex-TechSpotter Posts: 18,353

    Actually go through all those threads (there's 4 of them)
    http://www13.itrc.hp.com/service/ja...t=rank&admit=109447627 1236896110647 28353475

    Also do not reply to yourself (ever) when your post is still the last post in the thread just use EDIT to add to your post (if you need to)

    Edit:
    I placed some text in Bold above, as you seem to have edited your previous post, which is not what I meant (your post is presently not the last post in the thread)
    Please contact HP directly here: http://www.techspot.com/vb/topic100655.html
    As advised in Post#2
  13. genekle Newcomer, in training Posts: 44

    re

    I am working with them now. They suggested I try other means first. So that is what I am doing.
  14. kimsland Ex-TechSpotter Posts: 18,353

    There are no "other means"
    Contact them back and state they must know where they are, as they support XP and Vista for that model
  15. genekle Newcomer, in training Posts: 44

    re

    Here is what I found out from HP.

    HP does not support the downgrading of HP Pavilion and Compaq Presario computers from Windows Vista to Windows XP.

    mine is a:
    HP Pavilion dv6809wm Entertainment Notebook PC

    Still checking with some outhers hope to find a fix.
  16. kimsland Ex-TechSpotter Posts: 18,353

  17. LookinAround TechSpot Chancellor Posts: 7,677   +39

    Just saw your post. Based on the Problem Devices, will have a look at the drivers and will update you tomorrow. (am guessing i should be able to find the right drivers.. Or at minimum have detail about your driver problem tomorrow)
  18. genekle Newcomer, in training Posts: 44

    I went into the device manager and found the following. I hope this helps in finding a fix for my sound problem.

    OHCI Compliant IEEE 1394 Host Controller has an ! in front of it.
    HDAUDIO Soft Data Fax Modem with SmartCP has an ! in front of it.

    Audio Device on High DefinitionAudio Bus has an ? in front of it.
    Video Controller (VGA Compatible) has an ? in front of it.
  19. kimsland Ex-TechSpotter Posts: 18,353

    Did you try the link I posted above? (last post in that thread)
  20. genekle Newcomer, in training Posts: 44

    Yes I did. Thank you. But it produced no results. I have system sounds but that is it. I was up till 12:30 AM CST trying to do a fix. I am back at it this morning.