I just reinstalled windows 7 HP 64 from system image on a Toshiba satellite for a friend. He didn't want Nortons on the computer so I removed it using nortons removal tool from their website. Now I can't connect to any websites although I am connected to the LAN. All other computers connect to the web except this one. I think it is related to nortons because this problem started after uninstall. I am at a loss as to how to proceed. Any suggestions? Thanks for checking this out I have set everything to "default" in both Explorer and firefox. It is not something I've encountered before. I can go to a few random sites but cannot connect to commercial sites, ebay or land's end for example. I can't find anything that blocks those types of sites. Some sites come up in text without graphics. Compatability mode doesn't seem to help either. What am I missing?