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[Solved] No internet access, Google.com/redirect domain?brand=TSHB&bmod=TSHB

Discussion in 'Virus and Malware Removal' started by MH Lindsey, Jan 26, 2012.

Page 2 of 2

  1. MH Lindsey Newcomer, in training

    Farbar Log

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by garyjohnsmtn@gmail.c (administrator) on 27-01-2012 at 20:30:55
    Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    There is no connection to network.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.
    Checking LEGACY_SDRSVC: Attention! Unable to open LEGACY_SDRSVC\0000 registry key. The key does not exist.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.
    Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


    Windows Update:
    ===========
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0758784 ____A (Microsoft Corporation) 93952506C6D67330367F7E7934B6A02F

    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0129024 ____A (Microsoft Corporation) FB27772BEAF8E1D28CCD825C09DA939B

    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    MH Lindsey, Jan 27, 2012
    #21

  2. Broni Malware Annihilator

    Don't forget about a log from OTL fix.
    Broni, Jan 27, 2012
    #22

  3. MH Lindsey Newcomer, in training

    OTL 2nd Log

    Lost trace of this one because the program named it a date - hope this is the report

    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\S-1-5-21-2715209827-215847280-1156470131-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2715209827-215847280-1156470131-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2715209827-215847280-1156470131-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}\ not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: garyjohnsmtn@gmail.c
    ->Temp folder emptied: 42139 bytes
    ->Temporary Internet Files folder emptied: 19794647 bytes
    ->Java cache emptied: 1565252 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 785 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: ryjohnsmtn@gmail.c
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 3552 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 10634302 bytes

    Total Files Cleaned = 31.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: garyjohnsmtn@gmail.c
    ->Java cache emptied: 0 bytes

    User: Public

    User: ryjohnsmtn@gmail.c

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: garyjohnsmtn@gmail.c
    ->Flash cache emptied: 0 bytes

    User: Public

    User: ryjohnsmtn@gmail.c

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.31.0 log created on 01272012_201224

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
    MH Lindsey, Jan 27, 2012
    #23

  4. Broni Malware Annihilator

    Good.
    Go on....
    Broni, Jan 28, 2012
    #24

  5. MH Lindsey Newcomer, in training

    ESETscan log

    Found one


    C:\Program Files\SearchCore for Browsers\SearchCore for Browsers\IEBHO.dll a variant of Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    MH Lindsey, Jan 28, 2012
    #25

  6. Broni Malware Annihilator

    You have couple of registry keys missing.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


    Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
    Right-Click Root and select Permissions...
    Click Advanced.
    Under Owner tab select the entry starting with you user name, example: Farbar(Farbar-PC\Farbar)
    Put a check mark next to Replace owner on subcontainers and objects and click Apply and OK.
    Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
    Click Apply and OK.

    Download Vista.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip downloaded file.
    You'll find several files inside.
    Double-click legacy_wscsvc.reg and confirm the prompt.
    Double-click legacy_sdrsvc.reg and confirm the prompt.

    Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.

    Restart computer.
    Post new FSS log.
    Broni, Jan 28, 2012
    #26

  7. MH Lindsey Newcomer, in training

    FSS-2 Log

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by garyjohnsmtn@gmail.c (administrator) on 28-01-2012 at 12:16:21
    Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    There is no connection to network.
    Google IP is accessible.
    Yahoo IP is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.


    Windows Update:
    ===========
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0758784 ____A (Microsoft Corporation) 93952506C6D67330367F7E7934B6A02F

    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0129024 ____A (Microsoft Corporation) FB27772BEAF8E1D28CCD825C09DA939B

    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    MH Lindsey, Jan 28, 2012
    #27

  8. MH Lindsey Newcomer, in training

    FSS Again

    Farbar Service Scanner Version: 18-01-2012 01
    Ran by garyjohnsmtn@gmail.c (administrator) on 28-01-2012 at 12:26:17
    Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error: Google IP is offline
    Attempt to access Yahoo IP returend error: Yahoo IP is offline


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
    SDRSVC Service is not running. Checking service configuration:
    The start type of SDRSVC service is OK.
    The ImagePath of SDRSVC service is OK.
    The ServiceDll of SDRSVC service is OK.

    VSS Service is not running. Checking service configuration:
    The start type of VSS service is OK.
    The ImagePath of VSS service is OK.


    System Restore Disabled Policy:
    ========================


    Security Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.


    Windows Update:
    ===========
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0758784 ____A (Microsoft Corporation) 93952506C6D67330367F7E7934B6A02F

    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2010-10-01 15:48] - [2009-04-10 22:28] - 0129024 ____A (Microsoft Corporation) FB27772BEAF8E1D28CCD825C09DA939B

    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    MH Lindsey, Jan 28, 2012
    #28

  9. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 28, 2012
    #29

  10. MH Lindsey Newcomer, in training

    OTL log 2

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: garyjohnsmtn@gmail.c
    ->Temp folder emptied: 100083 bytes
    ->Temporary Internet Files folder emptied: 24050767 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 611 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: ryjohnsmtn@gmail.c
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 43 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 1318317 bytes

    Total Files Cleaned = 24.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: garyjohnsmtn@gmail.c
    ->Flash cache emptied: 0 bytes

    User: Public

    User: ryjohnsmtn@gmail.c

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: garyjohnsmtn@gmail.c
    ->Java cache emptied: 0 bytes

    User: Public

    User: ryjohnsmtn@gmail.c

    Total Java Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.31.0 log created on 01282012_180350

    Files\Folders moved on Reboot...
    C:\Users\garyjohnsmtn@gmail.c\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\FY6RKDYF\topic176720-2[1].htm moved successfully.
    C:\Users\garyjohnsmtn@gmail.c\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\ED8654D5-B9F0-4DD9-B3E8-F8F560086FDF.dat moved successfully.
    C:\Users\garyjohnsmtn@gmail.c\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

    Registry entries deleted on Reboot...
    MH Lindsey, Jan 28, 2012
    #30

  11. MH Lindsey Newcomer, in training

    Thankfully yours

    I am humbled by your skill, direct nature and williness to help those who have gottem themselves into to trouble with their foolish behaviour. I can not thank you enough for what you have done. Sincerely, Thanks!
    MH Lindsey, Jan 28, 2012
    #31

  12. Broni Malware Annihilator

    You're very welcome [IMG]
    Broni, Jan 28, 2012
    #32
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