No Sound, No Audio Device, Help

Hey Turbo,

Tried what you told me and still no change, "no audio device" and still no sound.

Hi gytarman :wave:

Thought I'd join the party!

Now firstly I noticed that your Profile does not include your System Specs, you may wish to update that. (it will help everyone here).
If your computer is a proprietory one (like HP or Dell so forth) use that information in the Mobo field (including the model number)

Please put your System Specs in your Profile

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Next I believe you are trying to get either sound card to work (not entirely sure about that) But either way I believe you should try this:

• Remove all installed sound drivers from Add/Remve programs and Device Manager
• Shutdown your computer
• Open the computer side cover (Hardware experience and antistatic precautions advisable)
• Remove the Sound Blaster PCI card (or what ever the plugged in sound card is)
• Turn the computer back on
• Go back to CMOS, and re-enable the onboard sound
• Start your computer back up
• Re-install the onboard sound drivers (note this is where System Specs is required, to confirm correct driver)
• Hopefully you now have sound

If you want to use the PCI sound:

• Go back to CMOS (forget the removing part at the moment)
• Disable onboard sound
• Save ; Exit; Shutdown
• Install the new PCI Sound card
• Startup
• Install the drivers (system specs, again!)
• Hopefully you now have sound (again)

Edit:

Forgot to mention that you need to plug in the sound cable to tha apropriate sound card (ie the onboard one, in my first steps)
.

Hey Kimsland,

Thanks for keeping me (a rookie) on the straight and narrow. I added my specs but noticed something interesting, in my specs it said sound card not detected but I know it is AC97 from the past and when I uninstalled drivers and rebooted my computer said it found new hardware which was AC97. Keep in mind I only tried the Sound Blaster Live card when I could not get my onboard AC97 to work. With this in mind should I still try your first suggestion. Thanks for you guys who help us computer dummies.

gytarman.

That's because the driver is Not installed.

Here it is
http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&product=426111&os=228&lang=en

Please try it

Hey Kimsland,

Here is what I have done. I removed AC97 and Sound Blaster Live from "Device Manager" and "Add and Remove Programs".
I powered down pc and physically removed the Sound Blaster Live sound card. Powered up pc, made sure onboard audio was enabled in bios and it was with AC97 in the field, system said it "found new hardware", which was multi media control center and AC97.
I reinstalled the drivers you gave me from the link you gave me, ran microfoft updates, and still the same thing, "No Audio Device" in properties and no sound.
I re ran the specs link you gave me and it still says in Sound Card, Not Detected. I did this after I had restarted the computer again as it told me to. It sitll says device is working properly, I have updated drivers, no question marks by any of the drives, device is enabled and set to automatic.
With all the intelligent people I have had trying to help me could this be a problem far worse than I thought or one that no one has encountered yet?

Thanks, gytarman.

that's quite a problem now after reformat.

try this,un-install again the sound driver.

re-start & boot to safe mode (tap f8)

re-install the sound driver & boot to normal windows.

then try the sound.

Just in case:

In control Panel
Sounds and audio devices
Audio tab
Have you clicked on the little drop down box and selected your sound card as the default playback.

Now that would be really simple!

Guys,

I tried turbo's suggestion, I had to reboot about 3 times for my pc to see the hardware, when it did, I reloaded drivers and again was back at square 1.

Kimsland,
On yours this is the issue, when I go to sounds and audio devices, click on audio tab, sound play back is yellowed out and says no play back devices and won' t let me click on anything to change it. However the next two down, can be changed and the one listed sound recording has as its default device, ac97 and says it is working properly.

did you re-installed the driver in SAFE MODE?
you're almost there,the hardware showed up already.

it's starting to look that way!

I tell you what, we need to go back and re-confirm that driver (ie mic works)
Go HERE (using Internet Explorer) click on the Start Detection (black box)
When HP finds your system, download the Audio drivers

Un-install your current Audio driver (from Add/Remove programs)
Also go to Device Manager and click on View (on the toolbar) then "show hidden devices"
Remove any sound driver related file (not pc speaker though)
Restart
Cancel any automatic install (if you can)
Then install the new drivers

Hopefully it works!

If not, yes it can be deeper.

Remove the driver again!
On the command prompt type sfc /scannow
You will need your Windows disc and possibly your product key
Once finished re-install the driver again

Hopefully it works!!

Guys,

I tried Turbo's last post, removed AC97 in "Device Manager" and "Add and Remove Programs". Restarted computer in safe mode, computer said it found new hardware which was "Multimedia Audio Controller" and "AC97". Reinstalled drivers, from HP and MSI in safe mode and rebooted in normal mode. Still same issue, "no audio device" in sound devices properties and no sound.

Going to try Kimslands last post, will let you know how it works.

gytarman.

Help me please

Good evening or morning.

I have a dell dimension 3000 with Wmp 11.. everything works fine.

My video works great but theres no sound.. the thing is i want to use wmp 11 instead of another form of player. I tried installing Winamp awhile back and this gave me sound for wmp 11 but it wasn't till i uninstalled winamp my wmp 11 was back to normal.

I need to find some sort of program for this.

Can someone help me please?

Hi steve411 :wave:

You should make a new thread here: http://www.techspot.com/vb/newthread.php?do=newthread&f=8

To avoid confusion with "Try this" (ie who should try it?)

Hey Kimsland,

Uninstalled drivers, ran sfc /scannow from command line and it ran but it never asked me for any installation cd's. It ran and when done it went away. I tried this twice and still same issue, "no audio device" and no sound.

Should I replace my mobo?

Thanks, gytarman.

Don't you want to get to the end, you've come so far!

Well, if you want a last resort, that'll be either:
Windows Repair (which looks like a good idea)
Or format and reinstall Windows !!

Before, replacing the board!

no sound and it say it says no audio device found.

hello.

I have problem you see. No sound plays on my computer even system sounds and i tried going to control pannel and in sound and audio device but wen i went in it it said that no audio device found. I tried truoble shooting but it never worked. I clicked the hardware button in sound and audio devices but im not sure which one to click so i clicked all of them and it says that it is working propely.

also i went to device manager and there wer no ! marks on any device there.

I think my motherboard is intel.

The sound was working propely unitl i reinstalled windows xp and now it doesn't work any more.
Plz plz plz help.
Bye.

Hi nayeem39

You will need to post a new thread here--> http://www.techspot.com/vb/newthread.php?do=newthread&f=8

BEFORE posting,
Please put your System Specs in your Profile

If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

Hey Kimsland,

I still havn't given up if you havn't, so how do I do the windows repair or do you have something else for me to try. Again THANKS for your help.

gytarman.

Microsoft's Windows XP Professional Repair Install step by step
http://www.windowsxpprofessional.windowsreinstall.com/installxpcdrepair/part3.htm

Microsoft's Windows XP Home Repair Install step by step
http://www.windowsxphome.windowsreinstall.com/installxpcdrepair/part3.htm

Thanks Kimsland,

I will give it a try and let you know how it works, thanks for staying with me.

gytarman.