TechSpot

[Not curable - Virut] System check virus help!

Inactive
By jfkstunna
Jan 15, 2012
  1. I somehow got the new system check virus on my computer. i messed up and ran malwarebytes which was shut down "unexpected error" after that i restarted my comp. and went to desktop but now the screen is all blue like everything is gone!!! on top of that im not able to boot into safe mode or anything what ever this is its very smart and is a real pain inthe you know what somebody plz help!!
     
  2. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===============================================================

    Let's see, if we can look at your computer booting from an external source.

    Please download OTLPE (filesize 120,9 MB)

    • When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.
    • Reboot your system using the boot CD you just created.
      • Note : If you do not know how to set your computer to boot from CD follow the steps HERE
    • Your system should now display a REATOGO-X-PE desktop.
    • Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.
    • Double-click on the OTLPE icon.
    • When asked Do you wish to load the remote registry, select Yes
    • When asked Do you wish to load remote user profile(s) for scanning, select Yes
    • Ensure the box Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start.
    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive if you do not have internet connection on this system
    • Please post the contents of the OTL.txt file in your reply.
     
  3. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    hey
    ok i downloaded the OTLPEnet.exe but when i double click it i get a dialog that says Safari cant open the file because there no application can open it.
     
  4. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    Are you suing another good, working computer to create that CD?
    It's not Mac is it?
     
  5. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    yea im using a mac. i just tried to get into the boot mode on the infected comp. but it wont allow me it ssays that my keyboard isnt hooked up but when i first did it the menu popped (f8) up n the safe mode option came up but it quickly disaapeared
     
  6. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    You have to use PC computer to create that CD.
     
  7. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    ok, do you think its possible i can make it on the infected comp.?
    if i can get into safe mode??
     
  8. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    If you can operate in safe mode....

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
    Complete as many steps as you can.
     
  9. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    ok i got the disk goin but after it did what it was supposed to do it said:

    the file VIAPDSK,SY_ is corrupted
    press any key to continue
     
  10. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    You have to give me much more details of what exactly you did and at what point you're getting the above error.
     
  11. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    well i burned the thing on the disk loaded the disk in the comp i pressed the f2 button and it started on its own then the resk desktop thing popped up and started loading on its own and when it was done i got that message
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    It's either bad download, bad CD, or bad burn.
    Redo from scratch.
     
  13. Broni

    Broni Malware Annihilator Posts: 47,070   +257

  14. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    ok i got it on there!
     
  15. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    oh one more thng i got it to boot in safe mode thats how i was able to load the OT
     
  16. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    what next?
     
  17. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    I don't understand what you did.
    You have to remember I'm not there so I can't see.
     
  18. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    i put the OTLPE on flash drive so then i turned on the infected computer it loaded but it said at the top leftcorner: attempting to boot from usb. Then it says right under it: error. press any key to restart. so i put the cd in that i burned OTLPE on and restarted my computer (with the usb out) and hit f8 till the menu popped up went into safe mode and ran the cd from there and ts open and i need to know where to go from there
     
  19. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    That's not what my instructions say.
    You have to boot from that CD not go to safe mode.
     
  20. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    it wouldnt boot no other way man
     
  21. Broni

    Broni Malware Annihilator Posts: 47,070   +257

  22. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    seeing that i can boot into safe mode, should i try those instructions you told me?

    i also found a video on youtube wondering is there any truth to it

    http://youtu.be/251b7EeULNg
     
  23. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    Once again....if you can boot to safe mode....

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.
    Complete as many steps as you can.
     
  24. jfkstunna

    jfkstunna TS Rookie Topic Starter Posts: 26

    man everything your tellin me to do isnt working AT ALL!!!!

    im in safe mode went to download the antivirus but its not downloading like every link i press to download nothing happens

    i even tried to download mozilla still nothing
     
  25. Broni

    Broni Malware Annihilator Posts: 47,070   +257

    Don't yell at me!
    I didn't mess up your computer.
    I'm the one who's trying to fix it.

    Use working computer to download necessary tools and USB flash drive to transfer those tools to bad computer.
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.