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Oh no, here we go again

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By bkfuhrer
Mar 27, 2010
  1. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    Try to install IE8 in Safe Mode.
     
  2. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    I followed method A from the page here http://support.microsoft.com/kb/949220#LetMeFixItMyselfAlways
    Do you think that will do it?
    Incidentally, the virus was found in one of the SP2 folders-

    The file 'C:\WINDOWS\$hf_mig$\KB936357\SP2QFE\update.sys'
    contained a virus or unwanted program 'TR/Rootkit.Gen' [trojan]
    Action(s) taken:
    The file was ignored!

    How did it get in there?
     
  3. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    We won't know until you try it :)

    What program did find that rootkit?
     
  4. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    It was Avira....
     
  5. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    Well, let it fix the issue and see any more issues will arise.
     
  6. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    Oh, that was the initial attack, actually. It happened a few days before I was able to browse to this site. I had it quarantine and kill soon after...
    I tried the Microsoft method A from post #52 but IE8 still fails, I will try their method D now which is start your computer in a "clean boot state"
     
  7. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    You scared sh** out of me....LOL

    As I said, you can try Safe Mode.
     
  8. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    Oops, I'm sorry :p I was just checking through the Avira logs because I get curious about where these evil things lurk and how they get there...

    Well, I attempted another IE8 download in a "clean boot" state- no go.
    Tried in in Safe Mode, no go also...
    One other option Microsoft provides is - Method E: Check for any files that cannot be backed up or updated
    It looks kind of scary to me...
     
  9. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    What does EXACTLY happen, when you try to install IE8?
    Are you getting any messages?
     
  10. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    After double click it begins by extracting files then the installer box comes on... There are 5 parts to the download-
    Downloading
    Checking for malicious software
    Installing IE8 (this part seems to complete, but then a red x appears next to the text)
    Installing updates
    Finishing setup
    All lines end with a green check mark except for Installing IE8 which has a red x
    Then it says the installation failed and to restart computer and double click on an icon which leads you here : http://support.microsoft.com/gp/ie8_browserDetect

    I am looking at the event viewer now, I don't really know what any of it means but there are a number of errors...
     
  11. Broni

    Broni Malware Annihilator Posts: 47,693   +268

     
  12. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    Thank you, I will try that and let you know what comes of it. Thanks for all your help :)
     
  13. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    You're very welcome :)
    Keep me posted.
    I want to know too...
     
  14. bkfuhrer

    bkfuhrer TS Rookie Topic Starter Posts: 76

    I have not had time yet to call Microsoft, my job has been taking all my time of late. I have, however been considering trying a clean reinstall once I find a way to store my pictures, music and other important files. I have had this computer for aprox 8 yrs now and it is full of little bits of long uninstalled apps and I just don't know how to safely get rid of all this stuff...Do you think this is a good idea and if so do you have any advice on how to do go about it wisely?
     
  15. Broni

    Broni Malware Annihilator Posts: 47,693   +268

    I'd suggest buying external hard drive (always handy and cheap these days) and backing up your data there.
     
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