[On-hold] Search engine redirect virus - still there despite 8 steps - router?

[jonboysylvan]

still struggling

Broni
back now but haven't received new router from ISP; therefore no internet access from machine we were investigating...did you have any message regarding why the router went down and if there is anyting we can do to reset it effectively...

 

[jonboysylvan]

sorry missed your last message when wrote previous post

will therefore have to wait until new router delivered - hopefully by Friday

 

[Broni]

OK. Thanks for posting back

 

[jonboysylvan]

Confused...

Hi Broni

1. I'm back - sort of - got a new router delivered and have decided to go online with it. Is there any possibility? that the virus might get from my computer via the router onto my wife's new work computer that is definitely free of it. She is also using the same router. So far no sign of problem on hers but I will stop if you think there is a risk. However, what do I do then to get online and get yr advice to do the final checks on my pc?

2. I've taken the decision to buy a new PC as the infected one is very old and doesn't do everything I need - in a way all this has been a useful push. But how can I get the files I want to across (word docs, pictures etc) without risk of infecting my new PC?

Jon

 

[Broni]

that the virus might get from my computer via the router onto my wife's new work computer that is definitely free of it

As long, as you won't share any files, you'll be fine.

But how can I get the files I want to across (word docs, pictures etc) without risk of infecting my new PC?

Assuming, you'll be using some USB flash drive to move files, install this on NEW computer.

Download, and run Flash Disinfector, and save it to your desktop (Windows Vista and Windows 7 users, scroll down)

*Please disable any AV / ScriptBlockers as they might detect Flash Disinfector to be malicious and block it. Hence, the failure in executing. You can enable them back after the cleaning process*

• Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
• The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
• Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
• Wait until it has finished scanning and then exit the program.
• Reboot your computer when done.

Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

Windows Vista and Windows 7 users
Flash Disinfector is not compatible with the above Windows version.
Please, use Panda USB Vaccine

IMPORTANT! Scan all files on USB stick BEFORE moving them to your new computer.