Another Disappointed Palm Pre Owner: I've owned the gadget for 2 weeks. The first prob I had was the back flick action. I flicked fast, I flicked slow, I multi-flicked. Eventually something catches and if licks! Now, it started randomly shutting down. A co-worker has owned her Palm Pre since the first day. She likes her's and said it has only happened to her once before. She said to plug it in to the charger and it will "jump start" it. Luckily she had a car charger. We hooked it up and "PALM", there it was, back to life. It lasted several hours, until I made a phone call, using the key pad. I made a quick call, then a few minutes later checked the time. NO POWER AGAIN! I called the local Speint store where I bought the piece of..... they asked no questioned, offered no advice on how to reboot it, but were very eager to replace the phone for me. I thought I could simply pop out the battery and it would restart...WRONG! Other things I hate about this phone: No light to tell me that I missed a call. I lost all of my old ringtones, having to re-purchase entire songs for ringers, SLOW pre-set dialing, I even had to Google on how to set long pause, short pause, WI-FI!!!!!!!!!!! I can't even get my Wi-Fi to work on my hotel's Wi-Fi, I have purchased songs which I have been billed for, but can't download them......My next step, replacing this Palm Pre with another. I will give it another try for 2 weeks. If it doesn't work, I'm done. By-The-Way: before purchasing this phone I asked a Sprint rep on the phone and a Sprint salesperson a question. What seems to be the biggest compalint with this phone??? The rep said that people have complained that it is "TOO FLASHY" and the salesperson said "IT'S SO HOT THAT YOU BETTER KEEP YOUR HANDS ON IT OR SOMEONE WILL TAKE IT". Really?!?!?!?! The ONLY thing aI love about this phone...PANDORA!