also @ TechSpot: Samsung to debut 3200x1800, 298 PPI 13.3" LCD panel (and more)

Palm Pre in stores, plagued with display issues?

Discussion in 'TechSpot News and Comments' started by Matthew, Jun 7, 2009.

  1. Honestlyy Newcomer, in training

    Ok so my pre has been nothing but trouble! It's been freezing, dropping calls people can't hear me when I'm talking always doesn't have service won't send or recieve texts or picture mail and recently my screen stopped working so I'm stuck with no phone for 2 days!
  2. have had the pre for about 2 weeks. shuts down at random and sometimes when opening or closing the keyboard. i talked to sprint about it, since i'm within my 30 days i can exchange it at the store, but they will charge me a $35.00 restocking fee. since there are so many people having the same issue, the new one more than likely will have the same issue. guess i'll save my $35.00 and just deal with the shut downs. kind of a pain! people tell me they have been trying to call me and i notice my phone is off. uggggg!
  3. Honestlyy Newcomer, in training

    They tried charging me for my replacement phone also! I told them it's rediculous that I have to pay any money to replace a brand new phone phone that I just paid nearly $400 dollars for (after taxes and stuff). I cursed like a pirate at them because I've never had phone this crappy before, yet I've never had a phone this exspensive either! I never dropped the phone or got it wet or anything that would damage it so they sent a replacement free you just gotta let them know who's in charge here haha
  4. the palm pre SUCKS!!!! no video recorder, no way to hear text/email alerts execept for that low beep tone. My pre keeps getting really hot and turning itself off, palm did a really bad job with these phones and sprint selling them for way more than they are worth. In my opininon buy a blackberry they are way better phones for the money. Palm needs to reall these pres and fix them before they distribute them. THIS SUCKS!!
  5. Punkid TechSpot Enthusiast Posts: 533

    mine is fine too no problems at all
  6. I've had repeated issues with mine shutting down. Battery life is ok. Sprint has rebooted, we downloaded an update and it still happens. I use this phone as my work phone and I can't keep dealing with the auto shutdowns. It not only happens when opening and shutting hte key board anymore- it now shuts off if you tap the back of the phone. Looks like I move to a different phone- too bad as I think Pal Pre could have been a good thing.
     
  7. SUSHRUKH Newcomer, in training Posts: 36

    well keep us updated.I was thinking of getting one but figured (like the first iPhones) the first ones out would have some kinks (the price you pay for bleeding edge technology!)
  8. The battery is slightly lose on the Pre. If you take a small piece of paper and wedge it in at the top of the battery, you'll stop having the problem.
  9. raybay TechSpot Evangelist Posts: 10,720   +6

    That shim did not work in my Pre. Palm refunded my money.
  10. Palm pre does not work for me in my family we have a least four palm phones and and we only have one charger that is still working. Last night my son charging his phone and slept with it in the bed with him rolled over on the the phone and it burned him on the back while sleep. I thought it was me sometimes I put my phone in my chest while talking on the earpiece and have to remove it cause it feels live someone is putting a magnify glass over your skin in the sun.
  11. I have had this issue....when making a call or receiving the call, as soon as it connects my screen goes dark. I am unable to get to come back on. I have to take the battery out, to have it come back on. Any suggestions??
  12. I saw a comment from soneone who said they find it difficult to use the contacts. Awkward to scroll straight to a certain letter in the contact list, too time consuming because they have so many names.

    Easy sollution, open keyboard type first letter of name plus a space to see all names beginning with that letter, or start to type the first few letters of a name without the space, to narrow it down further. So easy, really.

    Love the way I can merge facebook, gmail and other contacts together so If I have multiple entries for a person, maybe with slightly different names or nicknames, I can create one contact with all information together, and still search for that contact using any of the names of the merged contacts. I can merge my mum and dad into one contact with a third primary contact called parents. Very useful. Just wish when I backed up the system and reinstalled like today when I got my new pre it would retain linked contacts. I just had to go through and relink all my multiple contacts again. Fix this pleaase palm.

    Just a minor problem I have always had with the time / now fixed with new phone. Shame the new one gets soooo damn hot.
  13. And guys please, if your screen is going black it is likely the proximity sensor being interfered with by the screen protector. Don't use the one that comes with the phone. The ones sold by O2 in the UK are excellent, does not interfere with the phones sensor at all. There are other good ones available, trial and error I guess. If the problem goes when you remove the screen proitector, you know that was the problem.

    Remember the one on the phone when you first buy it is designed to be removed. Don't be cheap, buy an aftermarket protector, they are only a few bucks.
  14. OK, I'm having a lot of issues with my Pre, I used to have the Palm Treo and loved it but this one is driving me nuts. It freezes often to the point I have to do a restart and this week it was just black on the screen, it would do nothing. The battery was full and I had to remove the battery completely to restart it. It has also been telling me that I only have 10% battery then it goes back to full battery charge. I don't get it! I really want to return it and get the Treo or even the Pixi. Any idea if Sprint would take it back? It's been over 30 days that I purchased it.