Hello,
Recently I downloaded an update from what I assumed was Microsoft. It looked legit at the time. I also had MacAfee running the whole time. However after doing this suddenly some of my icons on my desktop disappeared, and then all of the programs in my start menu were gone. I restarted the laptop in Safe mode and was able to have McAfee clean the drive however, I now notice that when I click links in any of my webbrowsers I have a tendency to be taken to a website such as http://bts.scour.com/index.html?3, which leads me to believe my laptop is still infected. Can anyone assist me?
Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
