TechSpot

PC restarts occasionally

By shareek
Oct 14, 2008
Topic Status:
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  1. OS: Windows XP Pro with SP2

    Hardware Information
    --------------------
    CPU : Intel(R) Pentium(R) 4 CPU 3.00GHz
    Bus Type : PCI Bus
    Motherboard : Intel Corporation D101GGC AAD35788-304s

    : Award BIOS for Intel Phoenix - AwardBIOS v6.00PG
    Memory : 766 MB

    ------------------------------------------

    My PC restarts randomly, and since lately very often. I have attached a minidump file. Appreciate if anyone could help me figure out the issue and to fix it.

    Thanx.
    shareek
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    It's difficult to tell. As this is a very general fault diagnosis

    I would suggest to update all your Motherboard drivers, from H E R E
    And possibly complete a Memtest on your Ram, info H E R E
     
  3. fw2004

    fw2004 TS Enthusiast Posts: 203

    Have you run a virus scan, spy / malware scan?
    Check your Event log.
    Run Chkdsk on all of your drives.

    Does the reboot occur while running any specific application(s), while any external device is connected?

    Disconnect devices connected to USB / Firewire, etc ports.

    Check your Device Manager to see if there are any improperly installed devices.

    Check under the hood. Loose boards, connections. Processor properly socketed and heatsink?

    Yes; Run Memtest. Bad RAM will cause spontaneous reboot and / or BSOD.

    Try to recall when the problem started. Did you install hardware or software just before?

    Keep us posted.

    FW
     
  4. shareek

    shareek TS Rookie Topic Starter

    Hi,

    Thanx all for ur inputs. I ran the Memtest as advised.

    On each pass, Test 5 (Block Move,64 moves) and test 8 (Module 20, random pattern), I got red error boxes. So I guess I have faulty RAM (s).

    My question is, I have two 512MB RAMS. Do u think both are faulty?

    Thanx
    shareek
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Remove one Ram card
    Then run Memtest again

    Then swap the Ram cards, and then test again

    This will tell you which one is faulty
    Or just replace both and be done with it !
     
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