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PCI Slot SATA Connector?

By mopar man
May 25, 2008
  1. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    I don't know if it shows any symbols, I will check later, but I have tried three different PCI slots, to no avail.

    I actually never thought of looking in device manager. I will go ahead and look now, even though I just got done fixing up all of my wires (I have only 4 working 6-pin connectors, with one (or two) being used for the Side fan... so yeah).
     
  2. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Ok, I hate double posting, but I don't know how to make it update any other way.

    Anyway, I looked, and it shows one thing, and one thing only, and thats that the conroller card ISN'T WORKING! Troubleshooting is all stupid stuff, likereinstall the device, etc. etc., which I have done many times. I am getting the driver update, and that will hopefully fix it.

    EDIT: Scratched the PM thing X_D
     
  3. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    O...m...g...

    I am about to go Kamikaze on this card.

    I have updated the drivers, and now it just simply stops for anywhere from 5-15 minutes, then goes for about half a second to one and a half seconds. (This is whenever I have the hard drive plugged into the sata port on the card, on boot or hot-plug). Though if I hot plug it it now brings up a dialog box while locking up saying that a drive has been hotplugged and the list will be updated. It usually takes about 10-20 minutes to show this, though.

    I don't understand, could it be that I absolutely have to reformat, installing the drivers with a floppy disk, or soemthing.

    Also, the WD Raptor drive I am trying to use was raided with another Raptor, could that be causing it?

    EDIT: When I had the older drivers, I could just wait at boot up for it to start after lockup, but it would say the device couldn't start under Device Manager. Now, it just stops/goes constantly with the new drivers.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Edit is good enough to show upates to your post
    Others will see it, otherwise everyone could edit their post to anything, thinkng that no one will know. (which they do know!)

    Just use Edit in future
     
  5. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    So, edit actually makes it show "new post" picture instead of the regular? I didn't know that, and am sad that I didn't after all of this time on here. X(

    Someone can go ahead and merge those posts.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No it doesn't !

    But a good support member continues to check subscribed threads until they're resolved

    Or you could wait until you have all the info first, then reply.
     
  7. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Are you able to go to Disk Management to see if it shows up there? If it does, format it.
     
  8. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    That is the problem, If the Drive is plugged up I am completely unable to do anything. Before I updated, I tried but nothing showed up.
     
  9. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    At this point, I suggest you RMA the controller card as defective, get a refund and apply the balance to another brand, and hopefully better, controller card. The only downside is they might charge a restocking fee and you will have to pay shipping to return it. The card isn't that expensive to begin with and might not be worth it.

    Getting it to work shouldn't be this hard. I wouldn't waste any more time. On the other hand I don't want to underestimate your tenacity in solving this problem.
     
  10. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Oh, trust me, I am willing to do almost anything to get it to work.

    Newegg, do they usually charge a restocking fee and everything? I think thats kind of bull as if the card is defective it wasn't your fault.....
    Anyway, I will think about it, and if you think of anything let me know!
     
  11. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Regarding the restocking fee, I would call them during their regular business hours (it's Pacific Daylight Time) and ask them what they could do for you in your situation, then go from there.

    BTW, have you tried a different SATA cable?
     
     
  12. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Oh, wow, no I haven't. I did call Masscool directly, though, and he told me a few things, such as how to diagnose it using different programs. The funniest thing is that he told me to do something that we couldn't recommend to people on the forums... X_D

    Anyway, he told me that I could RMA to them, directly, so I will go that route.

    Also, he claimed several things, such as that it was used in the XBOX 360, and that it was really popular, and that they have hardly any RMA'd back to them.


    Is SCSI boot option in the boot sequence the Raid controller?
     
  13. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Regarding the boot option, it could be but I don't know for sure. Try it later and see.

    It's encouraging that you got to speak with a live tech person.
     
  14. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Yes, it is very encouraging!

    I just realised that what I thought was my monitor making noise (its not level) was actually the hard drive. It makes three clicks every few seconds, and so I am guessing its the hard drive...:/

    I noticed while changing Sata cables, which didn't help any.
     
  15. raybay

    raybay TS Evangelist Posts: 10,716   +6

    The clicking hard drive is a common sign of a hard drive about to fail It could be in an hour (if a Hitachi or Maxtor) or in three months, but it will quit suddenly, and data likely will not be recoverable. Best to recover any needed data now by installing a new drive and putting this bad drive in a USB enclosure to copy off the data, either by drag and drop, or by paid recovery software.
     
  16. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Luckily, the drive was one of two raptors used in a raid, and was given to me, so it has no data I need.

    This just makes everything drag out longer, as it means I most likely have a good card, but bad drive. Thanks Raybay, the bringer of bad news! ;)
     
  17. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Well, at least it led you to what seems to be the real problem.
     
  18. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Yes, it did! I wasn't saying it was a waste of time, of course, as I thought that that very well could have been the problem, as the cable came with the part.

    Thank you mailpup for all of the help given here, otherwise I would still be going back and forth with that Tech support guy. I am currently waiting to trade the drive for its brother, so we'll see what happens then!
     
  19. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Mailpup, I was right. It was eventually the hard drive. Replaced it, now everything works great, except the part that this one keeps bringing up an error message saying it couldn't format. X_D

    Edit:

    To be more precise, here is what happening. I downloaded the Western Digital Diagnosis utility, installed and ran. It shows the Raptor, if with partitions, then having like 10gigs of memory, but If I remove the partition it says it has 2000 gigs... I wish. If I run ANY tests it brings up the "Test Cable Error", meaning its the cable, but out of two cables, both brand new, I'd think one would work. I look closely at the drive name, and on the Diag. utility, its claiming its an "IDE" drive, but its connected through Sata. Do you think it may need an IDE cable connected to the motherboard, even though its SATA? The adapter has an IDE port, but its supposed to be for drives, you aren't supposed to have to have it attached, plus, if I do that I lose my neat Ide cable (its round X_D).
     
  20. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    You've tried to format the drive using Disk Management and it's not been successful, correct? Some of these errors might be because the drive had been previously in a RAID array and the utility isn't reading it right. Even so you should be able to reformat it in Disk Management.

    The controller card just adds SATA and IDE ports to whatever existing ports the motherboard has. You only connect whatever you want to connect. So I don't think it's necessary to do anything with any of the IDE ports, motherboard or controller card.

    You might try reinstalling the controller card drivers to make sure the SATA ports are recognized as SATA ports. However, I'm not particularly confident that the "new" hard drive is good. Something might have happened to the original RAID array they were in that might have damaged both hard drives (damaged in different ways but damaged nonetheless).
     
  21. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    Yes, I have tried formatting with EVERY utility I could find. Even CMD prompt. I can partition it, but nothing else.

    Ok...

    I was thinking about re-installing the drivers, but yes, something could have had happened, though the guy that I am getting them from keeps claiming that nothing happened and they worked great, but, at the same time, they had been having TONS of problems with the computer they were in, so I am willing to bet that that was the problem.
     
  22. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Well, yeah, they worked great but the first Raptor was bad. How great was that? This drive might be bad too.

    I wonder if this guy could take this "new" drive and try to reformat it in his PC.
     
  23. mopar man

    mopar man TechSpot Ambassador Topic Starter Posts: 1,492

    What I was thinking.
     
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