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PCI Slot SATA Connector?

Discussion in 'Storage and Networking' started by mopar man, May 25, 2008.

  1. mailpup TS Special Forces Posts: 7,906   +77

    Regarding the restocking fee, I would call them during their regular business hours (it's Pacific Daylight Time) and ask them what they could do for you in your situation, then go from there.

    BTW, have you tried a different SATA cable?
  2. mopar man TechSpot Ambassador Posts: 1,487

    Oh, wow, no I haven't. I did call Masscool directly, though, and he told me a few things, such as how to diagnose it using different programs. The funniest thing is that he told me to do something that we couldn't recommend to people on the forums... X_D

    Anyway, he told me that I could RMA to them, directly, so I will go that route.

    Also, he claimed several things, such as that it was used in the XBOX 360, and that it was really popular, and that they have hardly any RMA'd back to them.


    Is SCSI boot option in the boot sequence the Raid controller?
  3. mailpup TS Special Forces Posts: 7,906   +77

    Regarding the boot option, it could be but I don't know for sure. Try it later and see.

    It's encouraging that you got to speak with a live tech person.
  4. mopar man TechSpot Ambassador Posts: 1,487

    Yes, it is very encouraging!

    I just realised that what I thought was my monitor making noise (its not level) was actually the hard drive. It makes three clicks every few seconds, and so I am guessing its the hard drive...:/

    I noticed while changing Sata cables, which didn't help any.
  5. raybay TechSpot Evangelist Posts: 10,720   +6

    The clicking hard drive is a common sign of a hard drive about to fail It could be in an hour (if a Hitachi or Maxtor) or in three months, but it will quit suddenly, and data likely will not be recoverable. Best to recover any needed data now by installing a new drive and putting this bad drive in a USB enclosure to copy off the data, either by drag and drop, or by paid recovery software.
  6. mopar man TechSpot Ambassador Posts: 1,487

    Luckily, the drive was one of two raptors used in a raid, and was given to me, so it has no data I need.

    This just makes everything drag out longer, as it means I most likely have a good card, but bad drive. Thanks Raybay, the bringer of bad news! ;)
     
  7. mailpup TS Special Forces Posts: 7,906   +77

    Well, at least it led you to what seems to be the real problem.
  8. mopar man TechSpot Ambassador Posts: 1,487

    Yes, it did! I wasn't saying it was a waste of time, of course, as I thought that that very well could have been the problem, as the cable came with the part.

    Thank you mailpup for all of the help given here, otherwise I would still be going back and forth with that Tech support guy. I am currently waiting to trade the drive for its brother, so we'll see what happens then!
  9. mopar man TechSpot Ambassador Posts: 1,487

    Mailpup, I was right. It was eventually the hard drive. Replaced it, now everything works great, except the part that this one keeps bringing up an error message saying it couldn't format. X_D

    Edit:

    To be more precise, here is what happening. I downloaded the Western Digital Diagnosis utility, installed and ran. It shows the Raptor, if with partitions, then having like 10gigs of memory, but If I remove the partition it says it has 2000 gigs... I wish. If I run ANY tests it brings up the "Test Cable Error", meaning its the cable, but out of two cables, both brand new, I'd think one would work. I look closely at the drive name, and on the Diag. utility, its claiming its an "IDE" drive, but its connected through Sata. Do you think it may need an IDE cable connected to the motherboard, even though its SATA? The adapter has an IDE port, but its supposed to be for drives, you aren't supposed to have to have it attached, plus, if I do that I lose my neat Ide cable (its round X_D).
  10. mailpup TS Special Forces Posts: 7,906   +77

    You've tried to format the drive using Disk Management and it's not been successful, correct? Some of these errors might be because the drive had been previously in a RAID array and the utility isn't reading it right. Even so you should be able to reformat it in Disk Management.

    The controller card just adds SATA and IDE ports to whatever existing ports the motherboard has. You only connect whatever you want to connect. So I don't think it's necessary to do anything with any of the IDE ports, motherboard or controller card.

    You might try reinstalling the controller card drivers to make sure the SATA ports are recognized as SATA ports. However, I'm not particularly confident that the "new" hard drive is good. Something might have happened to the original RAID array they were in that might have damaged both hard drives (damaged in different ways but damaged nonetheless).
  11. mopar man TechSpot Ambassador Posts: 1,487

    Yes, I have tried formatting with EVERY utility I could find. Even CMD prompt. I can partition it, but nothing else.

    Ok...

    I was thinking about re-installing the drivers, but yes, something could have had happened, though the guy that I am getting them from keeps claiming that nothing happened and they worked great, but, at the same time, they had been having TONS of problems with the computer they were in, so I am willing to bet that that was the problem.
  12. mailpup TS Special Forces Posts: 7,906   +77

    Well, yeah, they worked great but the first Raptor was bad. How great was that? This drive might be bad too.

    I wonder if this guy could take this "new" drive and try to reformat it in his PC.
  13. mopar man TechSpot Ambassador Posts: 1,487

    What I was thinking.