also @ TechSpot: Blizzard talks Diablo 3 facts, nerfing and buffs for legendary items

TechSpot

[Solved] Performance and stability virus removal- could someone review my logs?

Discussion in 'Virus and Malware Removal' started by stavros, Aug 28, 2011.

Thread Status:
Not open for further replies.
Page 2 of 2

  1. stavros Newcomer, in training

    and here is the security check log, will do the other scans now


    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 2
    Out of date service pack!!
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Security Center service is not running! This report may not be accurate!
    Windows Firewall Enabled!
    AVG 2011
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Malwarebytes' Anti-Malware
    Adobe Flash Player
    Adobe Reader 8
    Out of date Adobe Reader installed!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Malwarebytes' Anti-Malware mbamservice.exe
    Malwarebytes' Anti-Malware mbamgui.exe
    AVG avgwdsvc.exe
    AVG avgtray.exe
    AVG avgrsx.exe
    AVG avgnsx.exe
    ``````````End of Log````````````
    stavros, Aug 28, 2011
    #21

  2. Broni Malware Annihilator

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
    Broni, Aug 28, 2011
    #22

  3. stavros Newcomer, in training

    I have run the temp file cleaner and the ESET online scanner, which found no threats. I will get on and download the latest adobe reader as recommended
    stavros, Aug 28, 2011
    #23

  4. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3 installation!!!)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Aug 28, 2011
    #24

  5. stavros Newcomer, in training

    Excellent news! I fell asleep last night (i am in england) will do these things later today and get back to you

    Thanks buddy

    Martin
    stavros, Aug 29, 2011
    #25

  6. Broni Malware Annihilator

    OK :)................
    Broni, Aug 29, 2011
    #26

  7. stavros Newcomer, in training

    Hi Broni,

    Iam having problems with AVG. It won't start up. so it doesn't automatically run on boot up and when i manually try to start it the following error is retured

    'this application has failed to start because the application configurations is incorrect. reinstalling the applcation may fix the problem'

    I've tried reinstalling but that doesn't fix it

    I have also tried this http://free.avg.com/us-en/faq.num-1623 which i found on the AVG website.

    am not certain when it stopped working, it was working initailly after post #15 when you said i could reinstall it.


    any ideas buddy?
    stavros, Aug 30, 2011
    #27

  8. stavros Newcomer, in training

    ...hmmm, i thought i'd just abandon avg and tried to install avast. that seems to be coming up with similar problems. on trying to install avast i got the following error


    the path ' C:\documents and settings\all users\application data\MFAData\pack\vc_red.msi' cannont be found. verify that you have acces to this location and try again, or try to find the installation package 'vc_red.msi' in a folder from which you can install the product microsoft visual C++ 2008 redistributalbe - x86 9.0.30729.4148


    I've check and microsoft visual C++ 2008 redistributalbe - x86 9.0.30729.4148 seems to already be installed
    stavros, Aug 30, 2011
    #28

  9. Broni Malware Annihilator

    Broni, Aug 30, 2011
    #29

  10. stavros Newcomer, in training

    hey broni,

    I ran the avg uninstaller and then tried to install avira, but it came up with the same error as when I tried to install avast (see post above for wording).

    it also returned the error

    ‘Installation of the Microsoft runtime redistributable kit has failed

    The probable cause is a windows update running in parallel
    please check whether a widows update is in progress and run avira anti personnel free antivirus setup again a little later’


    Widows xp service pack 3 is waiting to install (and I did cancel it as it tried to install once as it said I should make a restore point), so we could try installing that.

    also we could try reinstalling Microsoft c++ 2008 SP1 redistributable

    (http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582)


    What do you think buddy? thought I’d check with your massive brain before just diving into something

    martin
    stavros, Aug 31, 2011
    #30

  11. Broni Malware Annihilator

    Yes now you're perfectly safe to go ahead with SP3 and any other Windows updates.
    Broni, Aug 31, 2011
    #31

  12. stavros Newcomer, in training

    good news broni,

    i finally got the anti virus to install.

    Reinstaling Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) did the trick.

    i have also installed service pack 3 as well as running OLT to sort out the windows restore points (as per post 25) see below for the resulting log.

    I will get on and do the final things from post 25 and inform the girl who's laptop it is of all your recommedations of things to do and run in future.

    Thanks so much for all you help in sorting out the viruses, i couldn't have done it without you. I'll be sending some of the finest english £'s your way

    cheers buddy!!

    Martin


    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 56468 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: sbe
    ->Temp folder emptied: 127937000 bytes
    ->Temporary Internet Files folder emptied: 178443104 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Flash cache emptied: 1878 bytes

    User: Teacher
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 6039192 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 65392667 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 5570000 bytes

    Total Files Cleaned = 366.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    User: sbe
    ->Flash cache emptied: 0 bytes

    User: Teacher
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.26.6 log created on 09012011_203823

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\sbe\Local Settings\Temp\~DF3D64.tmp not found!
    File\Folder C:\Documents and Settings\sbe\Local Settings\Temp\~DF3D77.tmp not found!
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\Content.IE5\KI3SOVPR\partner[1].htm moved successfully.
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\Content.IE5\EUM69FAY\ads[4].htm moved successfully.
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\Content.IE5\EUM69FAY\showthread[2].htm moved successfully.
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\Content.IE5\58M5RNFI\918[1].htm moved successfully.
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\Content.IE5\58M5RNFI\partner[3].htm moved successfully.
    C:\Documents and Settings\sbe\Local Settings\Temporary Internet Files\AntiPhishing\A0AB7674-8D67-4F4D-B5E1-96FAEADFB79D.dat moved successfully.
    File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
    stavros, Sep 1, 2011
    #32

  13. Broni Malware Annihilator

    Good job and thank you :)
    Broni, Sep 1, 2011
    #33
Page 2 of 2
Thread Status:
Not open for further replies.