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[Solved] Please help... I'm infected

Discussion in 'Virus and Malware Removal' started by mjp1531, Jan 11, 2012.

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  1. Broni Malware Annihilator

    Update Adobe Flash Player
    Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

    ==============================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
    Broni, Jan 26, 2012
    #21

  2. mjp1531 Newcomer, in training

    Sorry had some internet problems here as of late. I will get all of this done by tomorrow
    mjp1531, Jan 31, 2012
    #22

  3. Broni Malware Annihilator

    No problem.
    Thanks for letting me know :)
    I wish all people acted like that....
    Broni, Jan 31, 2012
    #23

  4. mjp1531 Newcomer, in training

    I ran OTL but didnt get a log file.

    Scratch that. Here it is:All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Melissa
    ->Temp folder emptied: 15799553 bytes
    ->Temporary Internet Files folder emptied: 430112025 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 192353448 bytes
    ->Flash cache emptied: 5579 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 472808 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 765642 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 206993419 bytes

    Total Files Cleaned = 807.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Melissa
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Melissa
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.31.0 log created on 01312012_155447

    Files\Folders moved on Reboot...
    File\Folder C:\Users\Melissa\AppData\Local\Temp\CVHLauncher(20120131140716F1C).log not found!
    C:\Users\Melissa\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XQR1BQN9\rogue_angellearning_com[1].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\WNE8C9IY\confirmation[1].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\VZHGCEHR\partner[2].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\V4PW38PN\918[1].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\V4PW38PN\topic176030-2[1].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\HTDM3J8W\Mail[2].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\57HMJ3H1\confirmation[1].htm moved successfully.
    C:\Users\Melissa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

    Registry entries deleted on Reboot...
    mjp1531, Feb 2, 2012
    #24

  5. mjp1531 Newcomer, in training

    Computer is doing much much better. Thank you so much for your help...and patience :)
    mjp1531, Feb 2, 2012
    #25

  6. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)
    Broni, Feb 2, 2012
    #26
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