[FONT=Arial]I need some advice about a computer problem. I got a new HP desktop running Windows 7. I loaded the following free software.[/FONT]
[FONT=Arial]AOL for her mail[/FONT]
[FONT=Arial]AVG anti virus[/FONT]
[FONT=Arial]Skype[/FONT]
[FONT=Arial]Google Picasa for photos[/FONT]
[FONT=Arial]Open Office for word docs[/FONT]
[FONT=Arial]Mozilla Firefox[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]I waited several weeks for all the updates to settle down. While surfing the internet I was asked to load Adobe and video player etc.and I did. [/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]The problem is that while surfing I get erroneous windows that pop up that I assume is from some Malware that got loaded without my knowledge. The HP support person thought that was the problem also so I ran a program called Malwarebytes and it found several items that I got rid of but the problems continue. Also in the Mozilla browser I set Yahoo as the home page but it won't stay set. It keeps going to AOL instead.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]By the way my sister uses the same software on her desktop XP PC with no issues.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]What's your suggestions for a fix. Should I buy malware/virus software instead of using free stuff?[/FONT]
[FONT=Arial]AOL for her mail[/FONT]
[FONT=Arial]AVG anti virus[/FONT]
[FONT=Arial]Skype[/FONT]
[FONT=Arial]Google Picasa for photos[/FONT]
[FONT=Arial]Open Office for word docs[/FONT]
[FONT=Arial]Mozilla Firefox[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]I waited several weeks for all the updates to settle down. While surfing the internet I was asked to load Adobe and video player etc.and I did. [/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]The problem is that while surfing I get erroneous windows that pop up that I assume is from some Malware that got loaded without my knowledge. The HP support person thought that was the problem also so I ran a program called Malwarebytes and it found several items that I got rid of but the problems continue. Also in the Mozilla browser I set Yahoo as the home page but it won't stay set. It keeps going to AOL instead.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]By the way my sister uses the same software on her desktop XP PC with no issues.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]What's your suggestions for a fix. Should I buy malware/virus software instead of using free stuff?[/FONT]