TechSpot

Possible Virus,no longer have access to Internet

Solved
By JBEEZY
Jun 10, 2011
  1. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Well, in that case....

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  2. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    I got my Internet going but I'm not sure if it's a good thing or not. i saw somewhere else on the net I guy had same problem and this is what he did..

    "One thing I noticed. If I went into regedit and then to hklm\system\currentcontrolset\services\dhcp. Click DHCP, then in the right pane, Dependency Services, I modified the file and removed tdx which there are three entries : AFD, TDX, NSI. Now I can start DHCP and access the internet."

    I tried the same thing and now my internet is going,first pop "Google" appeared straight away. Now like i said I'm no computer whizz but is what I done safe?
     
  3. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    If it worked, you should be fine.
    Let me go back to your OTL logs then...

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    =====================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      SRV - File not found [On_Demand | Stopped] -- -- (RE)
      SRV - File not found [On_Demand | Stopped] -- -- (HCH)
      SRV - File not found [On_Demand | Stopped] -- -- (GTLJ)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} Reg Error: Value error. (Reg Error: Key error.)
      @Alternate Data Stream - 140 bytes -> C:\ProgramData\Temp:30FD0CBD
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ===============================================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  4. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    OTL Log Report

    All processes killed
    ========== OTL ==========
    Service RE stopped successfully!
    Service RE deleted successfully!
    Service HCH stopped successfully!
    Service HCH deleted successfully!
    Service GTLJ stopped successfully!
    Service GTLJ deleted successfully!
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    ADS C:\ProgramData\Temp:30FD0CBD deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: ChaKotAshWai
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56468 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RaeJae
    ->Temp folder emptied: 23877151 bytes
    ->Temporary Internet Files folder emptied: 24876547 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 13594643 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 57140 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 60.00 mb


    [EMPTYFLASH]

    User: All Users

    User: ChaKotAshWai

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: RaeJae
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.24.0 log created on 06152011_153826

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  5. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    Security Check Report

    Results of screen317's Security Check version 0.99.7
    Windows 7 Service Pack 1 (UAC is enabled)
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    avast! Free Antivirus
    ESET Online Scanner v3
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    CCleaner
    Java(TM) 6 Update 26
    Out of date Java installed!
    Adobe Flash Player 9 (Out of date Flash Player installed!)
    Adobe Flash Player 10.3.181.14
    Mozilla Firefox (x86 en-US..) Firefox Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    AVAST Software Avast AvastSvc.exe
    ``````````End of Log````````````
     
  6. Broni

    Broni Malware Annihilator Posts: 47,668   +267

  7. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    Adobe Flash Player updated successfully. The ESET online scan took a while,4 hours. I never expected it to take that long but here is the log report from that scan.

    C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ORiON.zip a variant of Win32/Keygen.AD application
    C:\Users\RaeJae\Downloads\Hacking_eBook_AIO\Hacking_eBook_AIO\Hacking_eBook_AIO\Hacking e-Book.exe VBS/TrojanDownloader.Psyme.gen trojan
    C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ORiON\keygen.exe a variant of Win32/Keygen.AD application
     
  8. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ ORiON.zip 
      C:\Users\RaeJae\Downloads\Hacking_eBook_AIO\Hacking_eBook_AIO\Hacking_eBook _AIO\Hacking e-Book.exe 
      C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ ORiON\keygen.exe
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ====================================================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  9. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ ORiON.zip not found.
    File\Folder C:\Users\RaeJae\Downloads\Hacking_eBook_AIO\Hacking_eBook_AIO\Hacking_eBook _AIO\Hacking e-Book.exe not found.
    File\Folder C:\Users\RaeJae\Downloads\Native_Instruments_All_Products_Keymaker_v1.3_by_ ORiON\keygen.exe not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: ChaKotAshWai
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RaeJae
    ->Temp folder emptied: 17321510 bytes
    ->Temporary Internet Files folder emptied: 5837997 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 104086091 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 2771 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 13282431 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 134.00 mb


    [EMPTYFLASH]

    User: All Users

    User: ChaKotAshWai

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: RaeJae
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.24.0 log created on 06162011_185511

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  10. JBEEZY

    JBEEZY TS Rookie Topic Starter Posts: 79

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: ChaKotAshWai
    ->Temp folder emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: RaeJae
    ->Temp folder emptied: 101359 bytes
    ->Temporary Internet Files folder emptied: 54801 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 8718229 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 8.00 mb


    [EMPTYFLASH]

    User: All Users

    User: ChaKotAshWai

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: RaeJae
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.24.0 log created on 06162011_190303

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...
     
  11. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    Whenever ready...
     
     
  12. Broni

    Broni Malware Annihilator Posts: 47,668   +267

    The issue seems to be resolved.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.