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Problem with AVG not removing unknown rootkit

Discussion in 'Virus and Malware Removal' started by Foxiffer, Sep 14, 2012.

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  1. Broni Malware Annihilator Posts: 40,091   +187

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe -- (vToolbarUpdater11.2.0)
      IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
      IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
      IE - HKU\S-1-5-21-2368579109-3610495512-2017815006-1005\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
      O2 - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll File not found
      O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
      O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
      O3 - HKU\S-1-5-21-2368579109-3610495512-2017815006-1005\..\Toolbar\WebBrowser: (no name) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - No CLSID value found.
      O3 - HKU\S-1-5-21-2368579109-3610495512-2017815006-1005\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
      O4 - HKLM..\Run: [ApnUpdater] C:\Program Files\Ask.com\Updater\Updater.exe (Ask)
      O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105 File not found
      O9 - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll File not found
      O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab (Reg Error: Value error.)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      [2012/08/04 23:52:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Ask
      [2011/03/13 12:55:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
      [2012/03/02 21:32:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Babylon
      [2012/03/02 21:32:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fox Ellis\Application Data\Babylon
      [2012/03/04 22:14:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Fox Ellis\Application Data\BabylonToolbar
      [2012/03/28 15:51:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Guest\Application Data\AVG Secure Search
      [2012/08/05 20:26:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Guest\Application Data\AVG2012
      [2012/08/04 15:57:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lisa Narvaez\Application Data\AVG
      [2012/08/04 15:10:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lisa Narvaez\Application Data\AVG Secure Search
      [2012/08/04 15:11:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lisa Narvaez\Application Data\AVG2012
      [2010/10/17 20:56:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lisa Narvaez\Application Data\AVG9
      [2012/09/17 17:08:00 | 000,000,242 | ---- | M] () -- C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job
      
      :Services
      
      :Reg
      
      :Files
      C:\Program Files\Ask.com
      
      :Commands
      [purity]
      [emptytemp]
      [emptyjava]
      [emptyflash]
      [Reboot]
      
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    ===================================

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    Next...

    • Double click on adwcleaner.exe to run the tool.
    • Click on Uninstall.
    • Confirm with yes.

    4. Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    5. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  2. Foxiffer Newcomer, in training Posts: 39

    Here is OTL log.

    All processes killed
    ========== OTL ==========
    Service vToolbarUpdater11.2.0 stopped successfully!
    Service vToolbarUpdater11.2.0 deleted successfully!
    File C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe not found.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2368579109-3610495512-2017815006-1005\Software\Microsoft\Internet Explorer\URLSearchHooks\\{00000000-6E41-4FD3-8538-502F5495E5FC} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}\ deleted successfully.
    C:\Program Files\Ask.com\GenericAskToolbar.dll moved successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31332EEF-CB9F-458F-AFEB-D30E9A66B6BA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{31332EEF-CB9F-458F-AFEB-D30E9A66B6BA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
    File C:\Program Files\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
    File C:\Program Files\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_USERS\S-1-5-21-2368579109-3610495512-2017815006-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F}\ not found.
    Registry value HKEY_USERS\S-1-5-21-2368579109-3610495512-2017815006-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
    File C:\Program Files\Ask.com\GenericAskToolbar.dll not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ApnUpdater deleted successfully.
    C:\Program Files\Ask.com\Updater\Updater.exe moved successfully.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Se&nd to OneNote\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{68BCFFE1-A2DA-4B40-9068-87ECBFC19D16}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{68BCFFE1-A2DA-4B40-9068-87ECBFC19D16}\ deleted successfully.
    Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    C:\Documents and Settings\All Users\Application Data\Ask\APN-Stub folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Ask folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare\temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\backup folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\scanlogs folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Log\IDP\log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Log\IDP folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\TEMP folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\OUT folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\ACTIVE folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Dumps folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\CfgAll folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Cfg folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgApi folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgAm folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\admincli folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Babylon folder moved successfully.
    C:\Documents and Settings\Fox Ellis\Application Data\Babylon folder moved successfully.
    C:\Documents and Settings\Fox Ellis\Application Data\BabylonToolbar\BabylonToolbar folder moved successfully.
    C:\Documents and Settings\Guest\Application Data\AVG Secure Search\cache\tmp folder moved successfully.
    C:\Documents and Settings\Guest\Application Data\AVG Secure Search\cache folder moved successfully.
    C:\Documents and Settings\Guest\Application Data\AVG Secure Search folder moved successfully.
    C:\Documents and Settings\Guest\Application Data\AVG2012\cfgall folder moved successfully.
    C:\Documents and Settings\Guest\Application Data\AVG2012 folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG\Rescue\PC Tuneup 2011 folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG\Rescue folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG\PC Tuneup\User Reports folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG\PC Tuneup\Logs folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG\PC Tuneup folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG Secure Search\cache\tmp folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG Secure Search\cache folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG Secure Search folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG2012\cfgall folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG2012 folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG9\cfgall folder moved successfully.
    C:\Documents and Settings\Lisa Narvaez\Application Data\AVG9 folder moved successfully.
    C:\WINDOWS\Tasks\Scheduled Update for Ask Toolbar.job moved successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Program Files\Ask.com\Updater folder moved successfully.
    C:\Program Files\Ask.com\assets\oobe folder moved successfully.
    C:\Program Files\Ask.com\assets folder moved successfully.
    C:\Program Files\Ask.com folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator

    User: All Users

    User: Default User
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 56466 bytes

    User: Fox Ellis
    ->Temp folder emptied: 116104 bytes
    ->Temporary Internet Files folder emptied: 21137559 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 97763307 bytes
    ->Apple Safari cache emptied: 49152 bytes
    ->Flash cache emptied: 3187321 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 294871 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 6944632 bytes
    ->Flash cache emptied: 66812 bytes

    User: Lisa Narvaez
    ->Temp folder emptied: 39668751 bytes
    ->Temporary Internet Files folder emptied: 15155605 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 61126904 bytes
    ->Apple Safari cache emptied: 43008 bytes
    ->Flash cache emptied: 506 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes
    ->Flash cache emptied: 27159 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 72007 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 2577 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 483 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 235.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default User

    User: Fox Ellis
    ->Java cache emptied: 0 bytes

    User: Guest
    ->Java cache emptied: 0 bytes

    User: Lisa Narvaez
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Fox Ellis
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: Lisa Narvaez
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.56.0 log created on 09182012_092612
    Files\Folders moved on Reboot...
    PendingFileRenameOperations files...
    Registry entries deleted on Reboot...
  3. Foxiffer Newcomer, in training Posts: 39

    Here is the checkup log.

    Results of screen317's Security Check version 0.99.51
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Disabled!
    avast! Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.0.1400
    JavaFX 2.1.1
    Java(TM) 6 Update 15
    Java(TM) 6 Update 24
    Java(TM) 7 Update 4
    Java 7 Update 7
    Adobe Flash Player 11.3.300.271
    Adobe Reader X (10.1.4)
    Mozilla Firefox (8.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Fox Ellis Desktop Malwarebytes' Anti-Malware mbamscheduler.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast avastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 34% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
  4. Foxiffer Newcomer, in training Posts: 39

    Here's FSS log.

    Farbar Service Scanner Version: 06-08-2012
    Ran by Fox Ellis (administrator) on 18-09-2012 at 09:43:23
    Running from "C:\Documents and Settings\Fox Ellis\Desktop"
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************
    Internet Services:
    ============
    Dnscache Service is not running. Checking service configuration:
    The start type of Dnscache service is set to Disabled. The default start type is Auto.
    The ImagePath of Dnscache service is OK.
    The ServiceDll of Dnscache service is OK.

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============
    Firewall Disabled Policy:
    ==================
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall"=DWORD:0

    System Restore:
    ============
    System Restore Disabled Policy:
    ========================

    Security Center:
    ============
    Windows Update:
    ============
    Windows Autoupdate Disabled Policy:
    ============================

    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit
    Extra List:
    =======
    aswTdi(12) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
    0x0D000000040000000100000002000000030000000C0000000800000056000000090000000A0000000B000000050000000600000007000000
    IpSec Tag value is correct.
    **** End of log ****
  5. Foxiffer Newcomer, in training Posts: 39

    Here is the adwcleaner log.


    # AdwCleaner v2.002 - Logfile created 09/18/2012 at 09:46:31
    # Updated 16/09/2012 by Xplode
    # Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
    # User : Fox Ellis - HPDC5750
    # Boot Mode : Normal
    # Running from : C:\Documents and Settings\Fox Ellis\Desktop\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
    File Deleted : C:\user.js
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Application Data\BabylonToolbar
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\AskToolbar
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\AVG Secure Search
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\Babylon
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\Conduit
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\ConduitEngine
    Folder Deleted : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\DVDVideoSoftTB
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Application Data\PriceGong
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\AskToolbar
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\AVG Secure Search
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\Conduit
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\ConduitEngine
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\DVDVideoSoftTB
    Folder Deleted : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\Ilivid Player
    Folder Deleted : C:\Program Files\Conduit
    Folder Deleted : C:\Program Files\ConduitEngine
    Folder Deleted : C:\Program Files\DVDVideoSoftTB
    Folder Deleted : C:\WINDOWS\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    ***** [Registry] *****
    Key Deleted : HKCU\Software\APN
    Key Deleted : HKCU\Software\Ask.com
    Key Deleted : HKCU\Software\AskToolbar
    Key Deleted : HKCU\Software\BabylonToolbar
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\conduitEngine
    Key Deleted : HKCU\Software\DVDVideoSoftTB
    Key Deleted : HKCU\Software\FCSB000062035
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
    Key Deleted : HKCU\Toolbar
    Key Deleted : HKLM\Software\APN
    Key Deleted : HKLM\Software\AskToolbar
    Key Deleted : HKLM\Software\Babylon
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
    Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2312170F-8CEC-4AA6-B7DF-BA9242FD8747}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
    Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
    Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
    Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
    Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
    Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2269050
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\conduitEngine
    Key Deleted : HKLM\Software\DVDVideoSoftTB
    Key Deleted : HKLM\Software\Freeze.com
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{23A49419-0F39-4BF0-9E64-B7D1AFF321C8}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCEDC84F-4E1B-4835-B61C-4B3AE7E7BDD0}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DVDVideoSoftTB Toolbar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\mywebsearch bar uninstall
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{872B5B88-9DB5-4310-BDD0-AC189557E5F5}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2312170F-8CEC-4AA6-B7DF-BA9242FD8747}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DVDVideoSoftTB Toolbar
    Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
    Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
    Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [m3ffxtbr@mywebsearch.com]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v8.0.6001.18702
    Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={C20928B9-2845-4528-9D60-2EFFC417C43B}&mid=e1410c27fc1ca98200005e10ad337918-96be17212521bdba4ceda714a3a7f0ba1d807070&lang=en&ds=AVG&pr=pr&d=2012-08-04 15:10:47&v=11.1.0.12&sap=nt --> hxxp://www.google.com
    -\\ Google Chrome v21.0.1180.89
    File : C:\Documents and Settings\Lisa Narvaez\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
    [OK] File is clean.
    File : C:\Documents and Settings\Fox Ellis\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
    [OK] File is clean.
    *************************
    AdwCleaner[S1].txt - [11942 octets] - [18/09/2012 09:46:31]
    ########## EOF - C:\AdwCleaner[S1].txt - [12003 octets] ##########
  6. Foxiffer Newcomer, in training Posts: 39

    TFC log.

    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: Administrator

    User: All Users

    User: Default User
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Fox Ellis
    ->Temp folder emptied: 590574 bytes
    ->Temporary Internet Files folder emptied: 1262857 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 506 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Lisa Narvaez
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 483 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 0 bytes
    Process complete!

    Total Files Cleaned = 2.00 mb
     
  7. Foxiffer Newcomer, in training Posts: 39

    ESETScan log.


    C:\Documents and Settings\Lisa Narvaez\My Documents\Downloads\iLividSetupV1.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    C:\Documents and Settings\Lisa Narvaez\My Documents\Downloads\Setup_FreeBurner.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0001.dta a variant of Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0002.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0003.dta Win32/Olmarik.AYH trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0004.dta Win64/Olmarik.AL trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0005.dta a variant of Win32/Rootkit.Kryptik.LA trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0006.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0010.dta Win32/Olmarik.AFK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0011.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\14.09.2012_20.18.04\mbr0000\tdlfs0000\tsk0014.dta a variant of Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
    C:\_OTL\MovedFiles\09182012_092612\C_Documents and Settings\Lisa Narvaez\Application Data\AVG\Rescue\PC Tuneup 2011\120804155735828.rsc multiple threats deleted - quarantined
    D:\FOX\setup-converterlite-ic-1.0.0.exe a variant of Win32/InstallCore.N application deleted - quarantined
    D:\FOX\minecraft mods\iLividSetupV1.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    D:\OLD FILES ON D\Virus Progress\rmdndup Virus removal worm_Downadup.exe probably unknown NewHeur_PE virus deleted - quarantined
    D:\System Volume Information\_restore{FA16FBFE-BF24-4ADB-B711-5A54962EAAC3}\RP663\A0144932.exe a variant of Win32/InstallCore.N application deleted - quarantined
    D:\System Volume Information\_restore{FA16FBFE-BF24-4ADB-B711-5A54962EAAC3}\RP663\A0144933.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    D:\System Volume Information\_restore{FA16FBFE-BF24-4ADB-B711-5A54962EAAC3}\RP663\A0144934.exe probably unknown NewHeur_PE virus deleted - quarantined
  8. Broni Malware Annihilator Posts: 40,091   +187

    Uninstall:
    Java(TM) 6 Update 15
    Java(TM) 6 Update 24
    Java(TM) 7 Update 4

    ===================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    13. Please, let me know, how your computer is doing.
  9. Foxiffer Newcomer, in training Posts: 39

    How do I delete all the javas so I can install new only.
  10. Broni Malware Annihilator Posts: 40,091   +187

    Add\Remove.

    You have the latest one installed but there are some older versions present.
  11. Foxiffer Newcomer, in training Posts: 39

    I go to add remove programs.
    1-under java 6 update 24 it has no remove button.
    2-under java 6 update 15 it says remove but when I click on this it says fatal error occured during installation, and does not delete it.
    3-under java 7 update 7 it says remove but when I click on this it says the same thing, and does not delete it.
    4- I also cannot access java tab in control panel, it says the system cannot find the file specified.
    5- I have been wanting play minecraft and I cannot because of issues with java. when I click on minecraft.exe it says I need JRE 1.5.0, it takes me to the java website to download java 7 update 7, and when I click to download it says that a version is already on the computer and that it cannot complete download.
    6- what do I do with this MBR.dat file on my desktop. I remember you said not to delete it. what to do?
  12. Broni Malware Annihilator Posts: 40,091   +187

    Leave Java alone.

    That would be a subject to a different forum.

    Yes you can delete MBR.dat now.

    Go ahead with final steps.
  13. Foxiffer Newcomer, in training Posts: 39

    Thank you then for fixing my computer. as far as I see it is better now. If anyone needs help with computer malware and virus', I'll recomend this website and you. I don't have much as money goes but I will gladly donate what I can. thank you again. :)
  14. Broni Malware Annihilator Posts: 40,091   +187

    Way to go!! [IMG]
    Good luck and stay safe :)