problem with my hard disk drive

[RomeoQ]

I have a HP Povilion 7960 computer and when I tried installing Windows XP the follwoing message appeared: Setup can not find Hard Disk Drives installed in your computer. Please let me now what to do I'm stuck. =(

 

[Ididmyc600]

Hi RomeoQ and welcome to the TechSpot Forum :wave:

Your HD has either failed, or it is unplugged from the board/power supply.

Hence windows install cant find it to install XP on.

Open the case and check for any loose leads around the Hard drive, reseat any cables you can find.

Turn on the PC and enter the BIOS and see if the HD is detected and shows in the BIOS.

Identify the drive maker and go to the website and download the test tools for the drive and run them.

Post back and let us know oh and if you get a chance read the following threads It will help to make your Techspot experience a more pleasurable one.

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Regards