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Problem with router setup

Discussion in 'Storage and Networking' started by Will40, Dec 21, 2011.

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  1. jobeard TS Ambassador Posts: 12,213   +119

    a) Never noticed if you're on Vista or Win/7 - - Which?

    If either, google disable ipv6 and apply the Fixit for your system; disable ALL & reboot.
    If XP, ignore.

    b) disconnection from the router (ie: pull the RJ45 out),
    disable Comodo
    enable the windows firewall
    reconnect to the router
    wait 30 secs; and rerun ipconfig /all

    now try ping 8.8.8.8
    and also ping google.com
    if the IP config is good AND both pings work w/o timeouts, then COMODO settings are the issue.
  2. wrt54gs7 TechSpot Enthusiast Posts: 131

    @Will40 The fix is only good for older nics and routers. To check if it is straight or crossover cable, place the two RJ45 end points of the cable side by side (where you can clearly see the copper contacts) the wires are color coded, if the first two wires (left to right) have the same colors (compare with the other RJ45) they are straight cable otherwise it is a crossover calbe.

    Have you tried disabling the firewall entirely? Can you ping the router (without timeouts) or access its web-interface without delays? Make sure internet explorer LAN settings are all unchecked. By any chance you have another device with the same IP of your router connected the same network? Try changing the IP address of your router.

    Attached Files:

  3. jobeard TS Ambassador Posts: 12,213   +119

    GRRR; the 192.168.x.x Class C address ALWAYS uses a mask of 255.255.255.0
    Y E S :)
  4. jobeard TS Ambassador Posts: 12,213   +119

    @wrt54gs7: The O.P. doesn't need ANY VPN settings and should not require manual setup either. IMO, if the DCHP option will not run, then there are reason why
    and manual settings will not circumvent the underlying problem.

    In addition, disabling all firewalls does not say the system will run without network filtering. The best choice is to run the simplest FW (ie the windows default) until the CAUSE(S) of the problem are determined - - then to learn how to configure a better FS (btw: Comodo is excellent).

    @Will40: please avoid all manual configurations until a basic network connection can be made which will perform
    • ping by address (ping 8.8.8.8)
    • ping by domain.name (ping google.com)

    With your follow-up, please provide the output of ipconfig /all again (unedited). Thanks
  5. wrt54gs7 TechSpot Enthusiast Posts: 131

    Hmm. I have not made any posts about vpn neither did I suggest any manual settings. The pc gets 169.x.x.x IP because it is unable to communicate with the dhcp server (in this case the router). Disabling the fw just simply the troubleshooting steps.
  6. wrt54gs7 TechSpot Enthusiast Posts: 131

    @Will40 Nvm about another device having same ip with your router since you can properly access it with your iphone.
     
  7. Will40 Newcomer, in training Posts: 82

    OK guys,

    Just to recap! I'm on XP Pro. I had previously tried disabling all FW & AV systems (Comodo, Peerblock, WinPatrol, SAS) to no avail as I don't need to be online to get access to the router itself. But this was BEFORE jobeard had got the address to 'Obtain automatically' yesterday! Thank you jobeard!! :grinthumb

    This morning - Comodo disabled, Win FW on, instructions followed as above! However, the pinging WILL work as it is going out through my USB dongle (PPP adapter 1.3G below). However, IP still at 169.254! (And I had tried ipconfig before making these changes & still got the 169.254 address.) :(

    But I think at least this tells us it's not Comodo.

    ipconfig /all results with Windows FW on, Comodo disabled.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Owner>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Will
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter 1.3G:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . : 00-53-45-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 92.251.242.138
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 92.251.242.138
    DNS Servers . . . . . . . . . . . : 83.136.47.249
    193.120.14.101
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.186.70
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    C:\Documents and Settings\Owner>ping 8.8.8.8

    Pinging 8.8.8.8 with 32 bytes of data:

    Reply from 8.8.8.8: bytes=32 time=902ms TTL=57
    Reply from 8.8.8.8: bytes=32 time=311ms TTL=57
    Reply from 8.8.8.8: bytes=32 time=320ms TTL=57
    Reply from 8.8.8.8: bytes=32 time=529ms TTL=57

    Ping statistics for 8.8.8.8:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 311ms, Maximum = 902ms, Average = 515ms

    C:\Documents and Settings\Owner>ping google.com

    Pinging google.com [209.85.143.99] with 32 bytes of data:

    Reply from 209.85.143.99: bytes=32 time=386ms TTL=57
    Reply from 209.85.143.99: bytes=32 time=325ms TTL=57
    Reply from 209.85.143.99: bytes=32 time=293ms TTL=57
    Reply from 209.85.143.99: bytes=32 time=322ms TTL=57

    Ping statistics for 209.85.143.99:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 293ms, Maximum = 386ms, Average = 331ms

    C:\Documents and Settings\Owner>
  8. Will40 Newcomer, in training Posts: 82

    This is the ipconfig /all last nite when all seemed to be working....

    C:\Documents and Settings\Owner>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Will
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : SAPIDO_GR-1733_c98bc3

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : SAPIDO_GR-1733_c98bc3
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.50
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : 22 December 2011 21:00:55
    Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07

    PPP adapter 1.3G:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . : 00-53-45-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 92.251.203.50
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 92.251.203.50
    DNS Servers . . . . . . . . . . . : 83.136.47.249
    193.120.14.101
    NetBIOS over Tcpip. . . . . . . . : Disabled


    I should also mention wrt54gs7, I have unchecked all settings in IE (apart from 'Direct access to the Internet'), have tried pinging different addresses for router. Have also tried disconnecting 3G dongle from PC, just to see if that made a difference - it didn't!

    Have also removed Network Zone I created in Comodo as mentioned below (don't want to make you angry jobeard ;) ) However, there is another in there now 192.168.1.1.....255.255.255.0, which I didn't create.

    ----------------
    Now playing: The Rolling Stones - Gimme Shelter
    via FoxyTunes
  9. jobeard TS Ambassador Posts: 12,213   +119

    Confused: Multiple Adaptors are shown:
    (A)PPP adapter 1.3G:
    • Connection-specific DNS Suffix . :
    • Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    • Physical Address. . . . . . . . . : 00-53-45-00-00-00
    • Dhcp Enabled. . . . . . . . . . . : No
    • IP Address. . . . . . . . . . . . : 92.251.242.138
    • Subnet Mask . . . . . . . . . . . : 255.255.255.255
    • Default Gateway . . . . . . . . . : 92.251.242.138
    • DNS Servers . . . . . . . . . . . : 83.136.47.249
    • 193.120.14.101
    • NetBIOS over Tcpip. . . . . . . . : Disabled
    and
    (B)Ethernet adapter Local Area Connection:
    • Connection-specific DNS Suffix . :
    • Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
    • Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
    • Dhcp Enabled. . . . . . . . . . . : Yes
    • Autoconfiguration Enabled . . . . : Yes
    • Autoconfiguration IP Address. . . : 169.254.186.70
    • Subnet Mask . . . . . . . . . . . : 255.255.0.0
    • Default Gateway . . . . . . . . . :

    The (A) connection is within the domain of THREEMBB.IE and is a PUBLIC address,
    not part of your Router setup at all - - causes concern.

    Checking IP: 92.251.242.138...
    Name: 92.251.242.138.threembb.ie
    IP: 92.251.242.138
    Domain: threembb.ie
    Querying whois.domainregistry.ie for threembb.ie...

    % Rights restricted by copyright; http://iedr.ie/index.php/mnudomregs/mnudnssearch/96
    % Do not remove this notice

    domain: threembb.ie
    descr: Hutchison 3G Ireland Limited
    descr: Body Corporate (Ltd,PLC,Company)
    descr: Discretionary Name
    admin-c: AKG004-IEDR
    tech-c: ADC696-IEDR
    renewal: 18-December-2012
    status: Active
    nserver: mr0mba011z.threembb.net
    nserver: mr0mba021z.threembb.net
    source: IEDR

    NetRange: 92.0.0.0 - 92.255.255.255
    CIDR: 92.0.0.0/8
    NetName: 92-RIPE
    NetHandle: NET-92-0-0-0-1
    don't try to run with two or more connections (ie disconnect the USB doggle)
    as it messes-up the routing table.

    For the setup as is (ie comodo disabled, running windows fw, usb doggle removed)
    would you please show me the the routing table (start->run->cmd) and enter route print >myRoutes.txt
    and attach the myRoutes.txt to your follow-up

    goes with the SAPIDO_GR-1733_c98bc3 setup. Are you saying it is in COMODO? Thought you said Comodo was disabled.
  10. Will40 Newcomer, in training Posts: 82

    J - have it running now after trying few different things.

    Here's what I did, I took the ethernet cable out of both the PC & the router (just to triple check it WAS ethernet!) This gave me connection, but again was taking forever to load 192.168.1.1 on web. For some reason, I took the USB dongle (this is my internet access - it's a midband 3G/4G wireless solution from Three Mobile here in Ireland) out of the PC, and plugged into the router.

    Hey Presto! It flew along - full access to the router!

    So now I have full access to the router but can't get internet access via the 3G USB. It shows up in Network Connections as 'Internet Gateway'. I right click Enable, but it needs settings:

    IP Address of device to be used for access - which is the routers 192.168.1.1
    It then asks for Inbound & Outbound ports to use (TCP or UDP) - but am unsure what these would be!

    Sorry about confusion on firewall! I switched back from Windows to Comodo earlier to see if any change. Comodo picks up new Network Zone when it discovers a connection.
  11. jobeard TS Ambassador Posts: 12,213   +119

    OK.
    a) Just HOW was the doggle attached to the router?
    b) what does the WAN plug on the router connect to?

    I think "a midband 3G/4G wireless solution from Three Mobile" is a cellphone connection using your phone data plan. Do you have a line-line ISP connection (aka- DSL, Cable, Satellite)?
  12. jobeard TS Ambassador Posts: 12,213   +119

    this is NEVER necessary when the wiring is correct.

    Copy/Correct as necessary/and paste this in your follow-up; a wiring connection diagram like this:
    Code:
    isp--dls--modem--(wan)router(lan)---systemA---usb.doggle
                           (lan)
                            |
                            +--- systemB
    
  13. Will40 Newcomer, in training Posts: 82

    Router has USB port - dongle connects to it & is set as WAN on router setup (see mp iPhone pic - WAN setup on previous page...)

    setup with router:
    isp--3G dongle----(wan)router(lan)---PC
    (wlan)
    |
    iPhone/other wireless devices


    setup without router:

    isp--3G dongle-------PC

    3g Mobile Broadband dongle: http://www.three.ie/products_services/broadband/billpay-broadband.html

    Does that make sense?
  14. Will40 Newcomer, in training Posts: 82

    Damn! WLAN should be directly beneath router....
  15. Will40 Newcomer, in training Posts: 82

  16. jobeard TS Ambassador Posts: 12,213   +119

    Almost all routers with a USB port also have an RJ45(ethernet) connection.
    Both of these are designed to connect to the PC and 99% of the time, it is an either/or but not both at the same time.
    The UG shows
    Code:
    USB Port  ->  For 3G/4G modem only 
    Ethernet Port (LAN 1~4) ->  RJ-45 Ethernet 10/100/1000 Ports 
    Ethernet Port (WAN)  -> RJ-45 Ethernet 10/100/1000 Port 
    so leave the WAN port on the router empty.
    Ok, the dongle gets you WiMAx style internet connection. Then the corrected diagram w/router would be
    setup with router:
    Code:
    [B]*LAST*[/B]
     isp--3G dongle----(wan)router(lan)---PC (up to 4 wired connections)
                                 [COLOR="Red"](wlan)[/COLOR]
                                     |
                                    iPhone/other wireless devices
    I think you're using WLAN as a wireless connection? - - - fine.

    I think you've got it by correcting THIS
    Code:
    [B]*ERROR*[/B]
    isp--dls--modem--(wan)router(lan)---[COLOR="Red"]systemA---usb.dongle[/COLOR]
                           (lan)
                            |
                            +--- systemB
    to your last diagram *LAST* above

    The *Error* setup justed messes up the routing table and that's why you could'n get to the router :)
  17. Will40 Newcomer, in training Posts: 82

    Yes - WAN port always empty as USB becomes WAN port. Fully understand the rest of your statement.

    However! Still can't access internet through router! Currently connecting direct to PC for internet access....

    Any suggestions?!?

    P.S. It's wireless broadband as opposed to Wimax - only wish I could get that kind of speed!! ;)
  18. wrt54gs7 TechSpot Enthusiast Posts: 131

    Aren't there any settings to configure the router to use your usb dongle as your internet acess?
  19. Buckshot420 TechSpot Enthusiast Posts: 467

    Is your ISP by any chance Verizon Fios?

    edit: nevermind, just noticed you were in Ireland.

    Are you piggy backing 2 routers together?
  20. tonylukac TechSpot Maniac Posts: 571

    Suggest you uninstall Comodo completely and resort to windows firewall.