Problem with router setup

@Will40 Nvm about another device having same ip with your router since you can properly access it with your iphone.
 
OK guys,

Just to recap! I'm on XP Pro. I had previously tried disabling all FW & AV systems (Comodo, Peerblock, WinPatrol, SAS) to no avail as I don't need to be online to get access to the router itself. But this was BEFORE jobeard had got the address to 'Obtain automatically' yesterday! Thank you jobeard!! :grinthumb

This morning - Comodo disabled, Win FW on, instructions followed as above! However, the pinging WILL work as it is going out through my USB dongle (PPP adapter 1.3G below). However, IP still at 169.254! (And I had tried ipconfig before making these changes & still got the 169.254 address.) :(

But I think at least this tells us it's not Comodo.

ipconfig /all results with Windows FW on, Comodo disabled.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Will
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter 1.3G:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 92.251.242.138
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 92.251.242.138
DNS Servers . . . . . . . . . . . : 83.136.47.249
193.120.14.101
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.186.70
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Owner>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:

Reply from 8.8.8.8: bytes=32 time=902ms TTL=57
Reply from 8.8.8.8: bytes=32 time=311ms TTL=57
Reply from 8.8.8.8: bytes=32 time=320ms TTL=57
Reply from 8.8.8.8: bytes=32 time=529ms TTL=57

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 311ms, Maximum = 902ms, Average = 515ms

C:\Documents and Settings\Owner>ping google.com

Pinging google.com [209.85.143.99] with 32 bytes of data:

Reply from 209.85.143.99: bytes=32 time=386ms TTL=57
Reply from 209.85.143.99: bytes=32 time=325ms TTL=57
Reply from 209.85.143.99: bytes=32 time=293ms TTL=57
Reply from 209.85.143.99: bytes=32 time=322ms TTL=57

Ping statistics for 209.85.143.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 293ms, Maximum = 386ms, Average = 331ms

C:\Documents and Settings\Owner>
 
This is the ipconfig /all last nite when all seemed to be working....

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Will
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : SAPIDO_GR-1733_c98bc3

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : SAPIDO_GR-1733_c98bc3
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.50
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 22 December 2011 21:00:55
Lease Expires . . . . . . . . . . : 19 January 2038 03:14:07

PPP adapter 1.3G:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 92.251.203.50
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 92.251.203.50
DNS Servers . . . . . . . . . . . : 83.136.47.249
193.120.14.101
NetBIOS over Tcpip. . . . . . . . : Disabled


I should also mention wrt54gs7, I have unchecked all settings in IE (apart from 'Direct access to the Internet'), have tried pinging different addresses for router. Have also tried disconnecting 3G dongle from PC, just to see if that made a difference - it didn't!

Have also removed Network Zone I created in Comodo as mentioned below (don't want to make you angry jobeard ;) ) However, there is another in there now 192.168.1.1.....255.255.255.0, which I didn't create.

----------------
Now playing: The Rolling Stones - Gimme Shelter
via FoxyTunes
 
Confused: Multiple Adaptors are shown:
(A)PPP adapter 1.3G:
  • Connection-specific DNS Suffix . :
  • Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
  • Physical Address. . . . . . . . . : 00-53-45-00-00-00
  • Dhcp Enabled. . . . . . . . . . . : No
  • IP Address. . . . . . . . . . . . : 92.251.242.138
  • Subnet Mask . . . . . . . . . . . : 255.255.255.255
  • Default Gateway . . . . . . . . . : 92.251.242.138
  • DNS Servers . . . . . . . . . . . : 83.136.47.249
  • 193.120.14.101
  • NetBIOS over Tcpip. . . . . . . . : Disabled
and
(B)Ethernet adapter Local Area Connection:
  • Connection-specific DNS Suffix . :
  • Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
  • Physical Address. . . . . . . . . : 00-0C-F1-BF-25-6C
  • Dhcp Enabled. . . . . . . . . . . : Yes
  • Autoconfiguration Enabled . . . . : Yes
  • Autoconfiguration IP Address. . . : 169.254.186.70
  • Subnet Mask . . . . . . . . . . . : 255.255.0.0
  • Default Gateway . . . . . . . . . :

The (A) connection is within the domain of THREEMBB.IE and is a PUBLIC address,
not part of your Router setup at all - - causes concern.

Checking IP: 92.251.242.138...
Name: 92.251.242.138.threembb.ie
IP: 92.251.242.138
Domain: threembb.ie
Querying whois.domainregistry.ie for threembb.ie...

% Rights restricted by copyright; http://iedr.ie/index.php/mnudomregs/mnudnssearch/96
% Do not remove this notice

domain: threembb.ie
descr: Hutchison 3G Ireland Limited
descr: Body Corporate (Ltd,PLC,Company)
descr: Discretionary Name
admin-c: AKG004-IEDR
tech-c: ADC696-IEDR
renewal: 18-December-2012
status: Active
nserver: mr0mba011z.threembb.net
nserver: mr0mba021z.threembb.net
source: IEDR

NetRange: 92.0.0.0 - 92.255.255.255
CIDR: 92.0.0.0/8
NetName: 92-RIPE
NetHandle: NET-92-0-0-0-1
​
don't try to run with two or more connections (ie disconnect the USB doggle)
as it messes-up the routing table.

For the setup as is (ie comodo disabled, running windows fw, usb doggle removed)
would you please show me the the routing table (start->run->cmd) and enter route print >myRoutes.txt
and attach the myRoutes.txt to your follow-up

there is another in there now 192.168.1.1.....255.255.255.0, which I didn't create
Click to expand...
goes with the SAPIDO_GR-1733_c98bc3 setup. Are you saying it is in COMODO? Thought you said Comodo was disabled.
 
J - have it running now after trying few different things.

Here's what I did, I took the ethernet cable out of both the PC & the router (just to triple check it WAS ethernet!) This gave me connection, but again was taking forever to load 192.168.1.1 on web. For some reason, I took the USB dongle (this is my internet access - it's a midband 3G/4G wireless solution from Three Mobile here in Ireland) out of the PC, and plugged into the router.

Hey Presto! It flew along - full access to the router!

So now I have full access to the router but can't get internet access via the 3G USB. It shows up in Network Connections as 'Internet Gateway'. I right click Enable, but it needs settings:

IP Address of device to be used for access - which is the routers 192.168.1.1
It then asks for Inbound & Outbound ports to use (TCP or UDP) - but am unsure what these would be!

Sorry about confusion on firewall! I switched back from Windows to Comodo earlier to see if any change. Comodo picks up new Network Zone when it discovers a connection.
 
Here's what I did, I took the ethernet cable out of both the PC & the router (just to triple check it WAS ethernet!) This gave me connection, but again was taking forever to load 192.168.1.1 on web. For some reason, I took the USB dongle (this is my internet access - it's a midband 3G/4G wireless solution from Three Mobile here in Ireland) out of the PC, and plugged into the router.

Hey Presto! It flew along - full access to the router!
Click to expand...
OK.
a) Just HOW was the doggle attached to the router?
b) what does the WAN plug on the router connect to?

I think "a midband 3G/4G wireless solution from Three Mobile" is a cellphone connection using your phone data plan. Do you have a line-line ISP connection (aka- DSL, Cable, Satellite)?
 
IP Address of device to be used for access - which is the routers 192.168.1.1
It then asks for Inbound & Outbound ports to use (TCP or UDP) - but am unsure what these would be!
Click to expand...
this is NEVER necessary when the wiring is correct.

Copy/Correct as necessary/and paste this in your follow-up; a wiring connection diagram like this:
Code: 
isp--dls--modem--(wan)router(lan)---systemA---usb.doggle
                       (lan)
                        |
                        +--- systemB
 
Will40 said:
Router has USB port - dongle connects to it & is set as WAN on router setup (see mp iPhone pic - WAN setup on previous page...)
Click to expand...
Almost all routers with a USB port also have an RJ45(ethernet) connection.
Both of these are designed to connect to the PC and 99% of the time, it is an either/or but not both at the same time.
The UG shows
Code: 
USB Port  ->  For 3G/4G modem only 
Ethernet Port (LAN 1~4) ->  RJ-45 Ethernet 10/100/1000 Ports 
Ethernet Port (WAN)  -> RJ-45 Ethernet 10/100/1000 Port
so leave the WAN port on the router empty.
isp-----3G dongle-------PC
Click to expand...
Ok, the dongle gets you WiMAx style internet connection. Then the corrected diagram w/router would be
setup with router:
Code: 
[B]*LAST*[/B]
 isp--3G dongle----(wan)router(lan)---PC (up to 4 wired connections)
                             [COLOR="Red"](wlan)[/COLOR]
                                 |
                                iPhone/other wireless devices
I think you're using WLAN as a wireless connection? - - - fine.

I think you've got it by correcting THIS
Code: 
[B]*ERROR*[/B]
isp--dls--modem--(wan)router(lan)---[COLOR="Red"]systemA---usb.dongle[/COLOR]
                       (lan)
                        |
                        +--- systemB
to your last diagram *LAST* above

The *Error* setup justed messes up the routing table and that's why you could'n get to the router :)
 
Yes - WAN port always empty as USB becomes WAN port. Fully understand the rest of your statement.

However! Still can't access internet through router! Currently connecting direct to PC for internet access....

Any suggestions?!?

P.S. It's wireless broadband as opposed to Wimax - only wish I could get that kind of speed!! ;)
 
Is your ISP by any chance Verizon Fios?

edit: nevermind, just noticed you were in Ireland.

Are you piggy backing 2 routers together?
 
@wrt54gs7 - there are under APN settings (see previous page of iPhone pics (WAN)).
3 Ireland (the local ISP) use a few different ones here, however, I've come back home after the holidays and once again, can't get access to the router setup in order to try different ones!! Using direct connection of USB 3G dongle---PC for internet access at the mo.

@ Buckshot420 - no, see earlier post - 1st time router etc...

@ tonylukac - Don't believe Comodo is the culprit! Have tried earlier with FW disabled completely and with just Win FW. Made no difference.....

Appreciate the suggestions guys!
 
If this were my system, here's what I would be considering;

a) downloading the latest firmware for the router and updating it EVEN if it currently appears to be the same version.

b) consider borrowing a friends router to ensure it's not your system.

c) start looking for a replacement router​
Now both B+C are difficult for you as long as you use that USB Dongle device as the Internet access.
That's an unusual connection for a router and unless you have a DLS/Cable modem with wired ethernet(RJ45) access, you are trapped into this device.

I've come back home after the holidays and once again, can't get access to the router setup
Click to expand...
GRR; disconnect the dongle and only use Router <-- > System. The default router address should still be available and thus access to its config page. You should not require Internet access to reconfig the router itself.
 
Will40 said:
@wrt54gs7 - there are under APN settings (see previous page of iPhone pics (WAN)).
3 Ireland (the local ISP) use a few different ones here, however, I've come back home after the holidays and once again, can't get access to the router setup in order to try different ones!! Using direct connection of USB 3G dongle---PC for internet access at the mo.
Click to expand...

So when you connect the usb dongle to your router, you will not able to properly access the router? Is this correct? Can you take screenshot of the status page of your router (where you can see the LAN/WAN IP assigned to the router and other settings) while the usb dongle is dis/connected to the router. When you use your usb dongle directly with your pc, do you have to run some app for the connection? Do you have to input some username/password? You can also call your ISP for help.
 
jobeard said:
download the latest firmware for the router and updating it EVEN if it currently appears to be the same version.
Click to expand...

Have tried downloading couple of versions now & whilst it says updating, eventually it says update failed!

jobeard said:
GRR; disconnect the dongle and only use Router <-- > System. The default router address should still be available and thus access to its config page. You should not require Internet access to reconfig the router itself.
Click to expand...

Yep, have done this previously jobeard & works fine. I just can't seem to get to the 3G dongle. It shows it as disconnected! It will ping 8.8.8.8 but comes up with (I think) net destination unreachable. And it won't ping google.com at all (Times out).


wrt54gs7 said:
So when you connect the usb dongle to your router, you will not able to properly access the router? Is this correct?
Click to expand...

No. I can access the router through the GUI, as above, I just can't seem to get to the 3G dongle. It shows it as disconnected!

wrt54gs7 said:
Can you take screenshot of the status page of your router (where you can see the LAN/WAN IP assigned to the router and other settings) while the usb dongle is dis/connected to the router.
Click to expand...

I'll try to get some across - this is one I took previously whilst dongle is connected DIRECTLY to PC. See heading 'Attain IP Protocol'. It reads same when dongle is connected to the router.

70128.png


wrt54gs7 said:
When you use your usb dongle directly with your pc, do you have to run some app for the connection?
Click to expand...

Yes, I simply click on an app called 3Connect which opens up & there is a 'Connect' button I click on (shows speed, signal strength, etc). Ditto for disconnecting, I click the 'Disconnect' button. I should also mention that when it 'connects' it automatically opens up my default browser.

wrt54gs7 said:
Do you have to input some username/password?
Click to expand...

No.

wrt54gs7 said:
You can also call your ISP for help.
Click to expand...

LMAO! They are about as useful as a chocolate teapot! :D

I have been onto the Sapido tech help also via email, but they as of yet have not been able to fix this. (I've also pointed them to this very thread!)

Once again guys, thanks for all the help to date!
 
hmm; I though I posted a screenshot of the router config page which has three
types of setups.

IMO, your device is not acting at all like a router and is why I suggested you
disconnect the 3G, login to the router & set it into Router Mode. If it already is in
that mode, set it to AP mode and then back to Router Mode.
I assume you are connecting the 3G directly to the USB port on the router and NOT using some USB HUB.
 
Possible reasons why WAN is disconnected:
1. Router is not dialing the connection (USB dongle is not supported by the router, usb dongle does not support being directly connected to the router, only within the OS using its connection application or need to configure some router settings, like manually dis/connecting to your ISP)
2. ISP is rejecting the connection (invalid settings, user/pass)
 
wrt54gs7 said:
2. ISP is rejecting the connection (invalid settings, user/pass)
Click to expand...
Now that IS a possibility, but not user/pwd but rather hardware provisioning on the MAC address.

a) setup dongle->system and get connected. Then run ipconfig /all and document the Physical Address. . . 00-0F-ZZ-AA-CC-DD

b) logon the router and look for masquerade mac address, or use this MAC address and enter the value found above.

*many* ISPs use the mac address of your system to ensure you are their customer and reject the connection if not found. I had to do this with Timewarner and my Netgear router - - very common.

wrt54gs7 said:
1. Router is not dialing the connection
Click to expand...
ONLY a DSL connection needs to dial-out. A Cable or Satellite connection is a constant connection via DHCP.
 
PG 21 of the UG.
3.2.1 WAN Interface- Ethernet Port
The WAN access type is depended on the service that you contract with the provider. The SAPIDO GR-1733 provides five selections for the WAN access type,
  1. Static IP,
  2. DHCP Client,
  3. PPPoE,
  4. PPTP and
  5. L2TP.
Check with your ISP if you don’t know the WAN type.​

PG 22
WAN Interface

notice the CLONE MAC; THIS IS THE MAC address spoken of in prior post
DISABLE [ ] IGMP Proxy and Ping Access on WAN
Enable [x] Web Search access on WAN

Also set MTU to 1492 to avoid packet fragmentation (both security and performance issue).
 
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