Problem with router setup

@wrt54gs7 - there are under APN settings (see previous page of iPhone pics (WAN)).
3 Ireland (the local ISP) use a few different ones here, however, I've come back home after the holidays and once again, can't get access to the router setup in order to try different ones!! Using direct connection of USB 3G dongle---PC for internet access at the mo.

@ Buckshot420 - no, see earlier post - 1st time router etc...

@ tonylukac - Don't believe Comodo is the culprit! Have tried earlier with FW disabled completely and with just Win FW. Made no difference.....

Appreciate the suggestions guys!

If this were my system, here's what I would be considering;

a) downloading the latest firmware for the router and updating it EVEN if it currently appears to be the same version.

b) consider borrowing a friends router to ensure it's not your system.

c) start looking for a replacement router

Now both B+C are difficult for you as long as you use that USB Dongle device as the Internet access.
That's an unusual connection for a router and unless you have a DLS/Cable modem with wired ethernet(RJ45) access, you are trapped into this device.

GRR; disconnect the dongle and only use Router <-- > System. The default router address should still be available and thus access to its config page. You should not require Internet access to reconfig the router itself.

So when you connect the usb dongle to your router, you will not able to properly access the router? Is this correct? Can you take screenshot of the status page of your router (where you can see the LAN/WAN IP assigned to the router and other settings) while the usb dongle is dis/connected to the router. When you use your usb dongle directly with your pc, do you have to run some app for the connection? Do you have to input some username/password? You can also call your ISP for help.

Have tried downloading couple of versions now & whilst it says updating, eventually it says update failed!

Yep, have done this previously jobeard & works fine. I just can't seem to get to the 3G dongle. It shows it as disconnected! It will ping 8.8.8.8 but comes up with (I think) net destination unreachable. And it won't ping google.com at all (Times out).

No. I can access the router through the GUI, as above, I just can't seem to get to the 3G dongle. It shows it as disconnected!

I'll try to get some across - this is one I took previously whilst dongle is connected DIRECTLY to PC. See heading 'Attain IP Protocol'. It reads same when dongle is connected to the router.

Yes, I simply click on an app called 3Connect which opens up & there is a 'Connect' button I click on (shows speed, signal strength, etc). Ditto for disconnecting, I click the 'Disconnect' button. I should also mention that when it 'connects' it automatically opens up my default browser.

No.

LMAO! They are about as useful as a chocolate teapot!

I have been onto the Sapido tech help also via email, but they as of yet have not been able to fix this. (I've also pointed them to this very thread!)

Once again guys, thanks for all the help to date!

hmm; I though I posted a screenshot of the router config page which has three
types of setups.

IMO, your device is not acting at all like a router and is why I suggested you
disconnect the 3G, login to the router & set it into Router Mode. If it already is in
that mode, set it to AP mode and then back to Router Mode.
I assume you are connecting the 3G directly to the USB port on the router and NOT using some USB HUB.

Possible reasons why WAN is disconnected:
1. Router is not dialing the connection (USB dongle is not supported by the router, usb dongle does not support being directly connected to the router, only within the OS using its connection application or need to configure some router settings, like manually dis/connecting to your ISP)
2. ISP is rejecting the connection (invalid settings, user/pass)

Now that IS a possibility, but not user/pwd but rather hardware provisioning on the MAC address.

a) setup dongle->system and get connected. Then run ipconfig /all and document the Physical Address. . . 00-0F-ZZ-AA-CC-DD

b) logon the router and look for masquerade mac address, or use this MAC address and enter the value found above.

*many* ISPs use the mac address of your system to ensure you are their customer and reject the connection if not found. I had to do this with Timewarner and my Netgear router - - very common.

ONLY a DSL connection needs to dial-out. A Cable or Satellite connection is a constant connection via DHCP.

PG 21 of the UG.
3.2.1 WAN Interface- Ethernet Port

The WAN access type is depended on the service that you contract with the provider. The SAPIDO GR-1733 provides five selections for the WAN access type,

1. Static IP,
2. DHCP Client,
3. PPPoE,
4. PPTP and
5. L2TP.

Check with your ISP if you don’t know the WAN type.

PG 22
WAN Interface

notice the CLONE MAC; THIS IS THE MAC address spoken of in prior post
DISABLE [ ] IGMP Proxy and Ping Access on WAN
Enable [x] Web Search access on WAN

Also set MTU to 1492 to avoid packet fragmentation (both security and performance issue).

Thanks guys - will check this first thing tomorrow.....!

Well, it has to dial something to establish connectivity with the ISP. You have to dial into their PPP server. The user has to run the connection application to initiate the connection.

ONLY DSL uses dail-out. PPP is a protocol of packets sent over the connection.
eg: A VPN connection (regardless of the connection) is always performed using PPP.
Sometimes one does have to initiate a connection from the user's system,
but most frequently, when the hardware sees the device is ready (as in plugging the dongle into the router)
the connection is automatically initiated.

On a Cable-modem, as soon as power is applied the device connects to the ISP even if the system itself is not attached or powered on.

ONLY DSL uses dial-out.

I don't claim to be an expert. But, actually VPN does not always use PPP. I dont see any possibility that could allow the usb dongle to determine that it is connected to a router not a pc and then auto connect to the ISP. Therefore the router has to instruct the dongle to connect to the ISP. Be warned I am no expert but this is my understanding. Btw i didn't ask for an explanation of what PPP is.

Certainly you cannot connect devices that are powered off or not attached. Maybe you mean it tries to connect (while with power).

I don't claim to be an expert. But, actually VPN does not always use PPP. I dont see any possibility that could allow the usb dongle to determine that it is connected to a router not a pc and then auto connect to the ISP. Therefore the router has to instruct the dongle to connect to the ISP. Be warned I am no expert but this is my understanding. Btw i didn't ask for an explanation of what PPP is.

Certainly you cannot connect devices that are powered off or not attached. Maybe you mean it tries to connect (while with power).

I dont really understand this only dsl uses dial-out thingy, care to explain why?

Maybe better said or shown as
a) power off Modem
b) disconnect Cable to router or system
c) power on Modem

result: ==> modem is connected to the ISP without user interaction

d) connect cable to router or system

result ==> System has Internet access without user interaction.

Now let's get back to helping this poor guy solve his problems.

and the PPP/PPoE descriptions are at this wiki

OK, here's the update.

I took a snapshot of the network config page before I made the changes. (Notice the MAC addresses on each of the interfaces).



I changed [cloned] the MAC address to the MAC address of the dongle and performed the following:
DISABLE [ ] IGMP Proxy and Ping Access on WAN
Enable [x] Web Search access on WAN
MTU set to 1492
and took another snapshot. WAN Connection (3.5G) still disconnected.



I did notice in a jpg sent to me from the team in Sapido that all of the MAC addresses were one & the same. I don't know whether that makes any difference at all?

Apologies over the size of the pics again!

OOPS; clone the MAC address of your system NIC card!

Gotcha! Yes, done now & changed LAN MAC address to same. Now all MAC Addresses the same but 'Attain IP Protocol' still saying 3.5G disconnected. Have tried with both IGMP box checked & unchecked.

I didn't read through all the posts so excuse me if this has been solved. When you were trying to log in to your router with 192.168.1.1 did you have the ethernet cable going from your computer into a wired connector 1-4 on the router and NOT on the "Internet" connection?

@Buckshot - Yes. 4 port router w/USB port which is used as WAN port (via 3G USB dongle). Router also has a separate WAN port not being used.

Router can only be logged on when 3G USB dongle attached direct to router. However, have to plug USB dongle direct to PC for internet access currently....