Problems with IE7

By Ben761
Jul 23, 2006
  1. Hi,
    I installed IE7 yesterday and now whenever I start up my computer i get the error message "SmartBridge alerts : MotiveSB.exe - Entry Point Not Found
    The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL"

    Does anybody know what this is and how to remove it?
  2. fastco

    fastco TS Booster Posts: 1,122

    Try this:
    To work around this error:
    1. Navigate to the installation location for SmartBridge (\Program Files\Verizon...\Smart...)
    2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
    3. Reboot the system
    The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.
  3. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    don't know what it is, but IE7 is crap. I tried it and it continually jacked my system. I reverted back to IE6. I use mozilla (suite) for a web browser and never have problems.
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