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Radeon 9550 256MB AGP Still Problems

Discussion in 'Audio and Video' started by fangjangler, Jan 4, 2006.

Page 2 of 2

  1. swker98 TechSpot Paladin Posts: 1,348

    you tired another card?

    if another card works fine in the system then send the card back as it is mostlickely defietive
    swker98, Jan 5, 2006
    #21

  2. fangjangler Newcomer, in training Posts: 35

    Yeah, well I don't have a receipt anymore so that is not an option. I guess my money is just gone. :(

    That sucks.
    fangjangler, Jan 5, 2006
    #22

  3. swker98 TechSpot Paladin Posts: 1,348

    not nesserltly :slurp: how old is the card
    i tihkn ati has a 3 year warntey
    whos the make of your card

    but i know how you feel when computers doent work good puke:
    some makes will serivrce the card for you, you can contact them
    swker98, Jan 5, 2006
    #23

  4. fangjangler Newcomer, in training Posts: 35

    I have the ATI Radeon and I don't think it is Diablotek or any of the smaller companies. I think it was manufactured by ATI.

    How should I go about contacting them about replacing it?

    EDIT: I got the card last summer. And it is weird because it mostly screws up just after I turn it off and then try to start up again...
    fangjangler, Jan 5, 2006
    #24

  5. swker98 TechSpot Paladin Posts: 1,348

    swker98, Jan 5, 2006
    #25

  6. fangjangler Newcomer, in training Posts: 35

    It was random, it starting going down hill about a month or so after I got it. It started to not want work when I booted up my PC. All I know is that I have a 500watt Ultra X-Connect PSU.

    I don't think that I can get a warranty.
    fangjangler, Jan 5, 2006
    #26
     

  7. mailpup TS Special Forces Posts: 7,943   +90

    If your card was manufactured by ATI, I believe your card is warranted for 5 years and since the 9550 hasn't been out that long, it's obvious it is covered. If one of their partner companies made it, the warranty might be different but it might be covered still. However, in that case you would have to go the partner company for any warranty. Anyway, I checked ATI's website and they say a receipt is not always required so you may be in luck.

    Click here for warranty information for ATI manufactured boards. They also say that over 80% of returned boards are tested functional. So they have a knowledge base to help people diagnose card problems before deciding the card itself is at fault. The page I linked to has links to their knowledge base. So see if their knowledge base helps you fix it but if not, you can follow their return procedure (RMA).
    mailpup, Jan 5, 2006
    #27

  8. fangjangler Newcomer, in training Posts: 35

    Hey, I just tried BF2 on 800x600 70hz and it worked perfectly. Apparently I just have trouble if it is on 1024x768... Maybe all is not lost?

    I figured I may as well mention that it works on some resolutions.
    fangjangler, Jan 5, 2006
    #28

  9. mailpup TS Special Forces Posts: 7,943   +90

    Well, that's good news. While you're at it, you might want to check the in-game settings too. If some of them are set too high, turning them down some will improve game performance.
    mailpup, Jan 5, 2006
    #29

  10. fangjangler Newcomer, in training Posts: 35

    Well I have everything on medium, and it runs fine now that I have it on 800x600. What about the startup problem? What would cause this?
    fangjangler, Jan 5, 2006
    #30

  11. mailpup TS Special Forces Posts: 7,943   +90

    Are you still having the start up problem?

    This may not be anything but let's look anyway. Where your monitor refresh rate is shown, see if the box is checked where it says, "Hide modes that this monitor cannot display." This is just to be sure your refresh rate is supported by your monitor.
    mailpup, Jan 5, 2006
    #31

  12. fangjangler Newcomer, in training Posts: 35

    Yeah, I hide the refresh rates that my monitor cannot display because that is what I figured it was also. I have it on 70hz right now. It works fine until I have to start it up.
    fangjangler, Jan 5, 2006
    #32

  13. fangjangler Newcomer, in training Posts: 35

    It died again and I had to put in my 9200...it would not start up after around 10 tries or more. Monitor just said "Going to Sleep".
    fangjangler, Jan 6, 2006
    #33

  14. mailpup TS Special Forces Posts: 7,943   +90

    Well, it seems to me if the Radeon 9200 works fine all the time but the Radeon 9550 under the same circumstances does not, it has to be a defective 9550. The 9550 is only slightly above the 9200 and shouldn't give this kind of trouble. Contact ATI (if that's who made it) and request an RMA.
    mailpup, Jan 6, 2006
    #34

  15. fangjangler Newcomer, in training Posts: 35

    Yep, that is what I did.

    Thanks for the help guys.
    fangjangler, Jan 6, 2006
    #35
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