Radeon 9550 256MB AGP Still Problems

By fangjangler
Jan 4, 2006
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  1. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    It was random, it starting going down hill about a month or so after I got it. It started to not want work when I booted up my PC. All I know is that I have a 500watt Ultra X-Connect PSU.

    I don't think that I can get a warranty.
  2. mailpup

    mailpup TS Special Forces Posts: 8,283   +182

    If your card was manufactured by ATI, I believe your card is warranted for 5 years and since the 9550 hasn't been out that long, it's obvious it is covered. If one of their partner companies made it, the warranty might be different but it might be covered still. However, in that case you would have to go the partner company for any warranty. Anyway, I checked ATI's website and they say a receipt is not always required so you may be in luck.

    Click here for warranty information for ATI manufactured boards. They also say that over 80% of returned boards are tested functional. So they have a knowledge base to help people diagnose card problems before deciding the card itself is at fault. The page I linked to has links to their knowledge base. So see if their knowledge base helps you fix it but if not, you can follow their return procedure (RMA).
  3. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    Hey, I just tried BF2 on 800x600 70hz and it worked perfectly. Apparently I just have trouble if it is on 1024x768... Maybe all is not lost?

    I figured I may as well mention that it works on some resolutions.
  4. mailpup

    mailpup TS Special Forces Posts: 8,283   +182

    Well, that's good news. While you're at it, you might want to check the in-game settings too. If some of them are set too high, turning them down some will improve game performance.
  5. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    Well I have everything on medium, and it runs fine now that I have it on 800x600. What about the startup problem? What would cause this?
  6. mailpup

    mailpup TS Special Forces Posts: 8,283   +182

    Are you still having the start up problem?

    This may not be anything but let's look anyway. Where your monitor refresh rate is shown, see if the box is checked where it says, "Hide modes that this monitor cannot display." This is just to be sure your refresh rate is supported by your monitor.
  7. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    Yeah, I hide the refresh rates that my monitor cannot display because that is what I figured it was also. I have it on 70hz right now. It works fine until I have to start it up.
  8. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    It died again and I had to put in my 9200...it would not start up after around 10 tries or more. Monitor just said "Going to Sleep".
  9. mailpup

    mailpup TS Special Forces Posts: 8,283   +182

    Well, it seems to me if the Radeon 9200 works fine all the time but the Radeon 9550 under the same circumstances does not, it has to be a defective 9550. The 9550 is only slightly above the 9200 and shouldn't give this kind of trouble. Contact ATI (if that's who made it) and request an RMA.
  10. fangjangler

    fangjangler Newcomer, in training Topic Starter Posts: 35

    Yep, that is what I did.

    Thanks for the help guys.
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