TechSpot

Ran the Malware diagnosis and need someone to review logs

By dmstuart
Dec 2, 2010
  1. Here are the logs. Thanks for letting me know where I stand.

    Malwarebytes' Anti-Malware 1.50
    www.malwarebytes.org

    Database version: 5230

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    12/2/2011 12:47:35 AM
    mbam-log-2011-12-02 (00-47-35).txt

    Scan type: Quick scan
    Objects scanned: 222977
    Time elapsed: 6 minute(s), 35 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)




    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit quick scan 2011-12-02 00:59:45
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 ST3320620AS rev.3.ADG
    Running: 3doj43mg.exe; Driver: C:\DOCUME~1\DAVID~1.DEL\LOCALS~1\Temp\ffryrpog.sys


    ---- System - GMER 1.0.15 ----

    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwCreateKey [0xB9EBD0E0]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteKey [0xB9EBD0F4]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwDeleteValueKey [0xB9EBD120]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwMapViewOfSection [0xB9EBD176]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenKey [0xB9EBD0CC]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xB9EBD0A4]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xB9EBD0B8]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwRenameKey [0xB9EBD10A]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetSecurityObject [0xB9EBD14C]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetValueKey [0xB9EBD136]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0xB9EBD1A0]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwUnmapViewOfSection [0xB9EBD18C]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwYieldExecution [0xB9EBD160]
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtMapViewOfSection
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
    Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetSecurityObject

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp mfetdi2k.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)

    ---- EOF - GMER 1.0.15 ----



    DDS (Ver_10-11-27.01) - NTFSx86
    Run by David at 1:06:13.43 on Fri 12/02/2011
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3326.2868 [GMT -5:00]

    AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Starfield\offSyncService.exe
    c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\WINDOWS\system32\mfevtps.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Documents and Settings\David.DELL-04E5429551\My Documents\Downloads\dds.scr

    ============== Pseudo HJT Report ===============

    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101116125319.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [AdobeBridge]
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
    StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Trusted Zone: internet
    Trusted Zone: mcafee.com
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: GoToAssist - c:\program files\citrix\gotoassist\516\G2AWinLogon.dll
    Notify: igfxcui - igfxdev.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\david~1.del\applic~1\mozilla\firefox\profiles\hy15rurs.default\
    FF - prefs.js: browser.search.selectedEngine - Secure Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?s=https
    FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
    FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
    FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\NPCIG.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
    FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Extension: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
    FF - Extension: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
    FF - Extension: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
    FF - Extension: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor
    FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\david~1.del\applic~1\mozilla\firefox\profiles\hy15rurs.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

    ============= SERVICES / DRIVERS ===============

    R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-9-23 386840]
    R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-9-23 84072]
    R2 File Backup;File Backup Service;c:\program files\starfield\offSyncService.exe [2010-7-16 1310960]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2010-2-15 93320]
    R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-23 271480]
    R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-23 271480]
    R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-9-23 271480]
    R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-9-23 171168]
    R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-9-23 188136]
    R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-9-23 141792]
    R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-9-23 55840]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-9-23 152960]
    R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-9-23 313288]
    R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-9-23 88544]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-9-23 52104]
    S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-9-23 88544]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-9-23 84264]
    S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]

    =============== Created Last 30 ================

    2011-12-02 05:39:42 -------- d-----w- c:\docume~1\david~1.del\applic~1\Malwarebytes
    2011-12-02 05:39:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-12-02 05:39:35 -------- d-----w- c:\docume~1\alluse~1.win\applic~1\Malwarebytes
    2011-12-02 05:39:32 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-12-02 05:39:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

    ==================== Find3M ====================


    ============= FINISH: 1:11:54.54 ===============




    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-11-27.01)

    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2/14/2010 12:00:35 AM
    System Uptime: 12/2/2011 12:51:14 AM (1 hours ago)

    Motherboard: Dell Inc. | | 0CU409
    Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz | Socket 775 | 2327/333mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 60 GiB total, 3.711 GiB free.
    D: is FIXED (NTFS) - 238 GiB total, 29.012 GiB free.
    E: is CDROM ()

    ==== Disabled Device Manager Items =============

    Class GUID:
    Description: Video Controller (VGA Compatible)
    Device ID: PCI\VEN_1002&DEV_7143&SUBSYS_20001545&REV_00\4&B71B61B&0&0008
    Manufacturer:
    Name: Video Controller (VGA Compatible)
    PNP Device ID: PCI\VEN_1002&DEV_7143&SUBSYS_20001545&REV_00\4&B71B61B&0&0008
    Service:

    Class GUID:
    Description: Video Controller
    Device ID: PCI\VEN_1002&DEV_7163&SUBSYS_20011545&REV_00\4&B71B61B&0&0108
    Manufacturer:
    Name: Video Controller
    PNP Device ID: PCI\VEN_1002&DEV_7163&SUBSYS_20011545&REV_00\4&B71B61B&0&0108
    Service:

    ==== System Restore Points ===================

    RP154: 11/30/2011 8:59:43 PM - System Checkpoint

    ==== Installed Programs ======================

    Acrobat.com
    Adobe AIR
    Adobe Anchor Service CS4
    Adobe Bridge CS4
    Adobe CMaps CS4
    Adobe Color - Photoshop Specific CS4
    Adobe Color EU Extra Settings CS4
    Adobe Color JA Extra Settings CS4
    Adobe Color NA Recommended Settings CS4
    Adobe Color Video Profiles CS CS4
    Adobe Creative Suite 4 Master Collection
    Adobe CSI CS4
    Adobe Default Language CS4
    Adobe ExtendScript Toolkit CS4
    Adobe Flash Player 10 Plugin
    Adobe Flash Player ActiveX
    Adobe Fonts All
    Adobe Linguistics CS4
    Adobe Output Module
    Adobe PDF Library Files CS4
    Adobe Photoshop CS4
    Adobe Photoshop CS4 Support
    Adobe Reader 9.3.4
    Adobe Search for Help
    Adobe Service Manager Extension
    Adobe Setup
    Adobe Type Support CS4
    Adobe Update Manager CS4
    Adobe WinSoft Linguistics Plugin
    Adobe XMP Panels CS4
    AdobeColorCommonSetCMYK
    AdobeColorCommonSetRGB
    Alien Skin Blow Up Demo
    Alien Skin Exposure 2
    Alien Skin Exposure 2 Demo
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Bonjour
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon Camera WIA Driver
    Canon EOS-1D Mark II WIA Driver
    Canon EOS-1Ds Mark II WIA Driver
    Canon EOS 20D WIA Driver
    CANON iMAGE GATEWAY Task for ZoomBrowser EX
    Canon Internet Library for ZoomBrowser EX
    Canon MOV Decoder
    Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
    Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
    Canon Utilities Digital Photo Professional 3.5
    Canon Utilities EOS Capture 1.2
    Canon Utilities EOS Utility
    Canon Utilities EOS Viewer Utility 1.2
    Canon Utilities MyCamera
    Canon Utilities Original Data Security Tools
    Canon Utilities PhotoStitch
    Canon Utilities RemoteCapture Task for ZoomBrowser EX
    Canon Utilities ZoomBrowser EX
    Canon ZoomBrowser EX Memory Card Utility
    Connect
    EOS Capture 1.2
    EOS Viewer Utility 1.2.1
    EPSON Printer Software
    Final Draft 7
    FTP Surfer
    Google Chrome
    Google Earth
    Google Update Helper
    GoToAssist 8.0.0.516
    High Definition Audio Driver Package - KB888111
    hotComm® CL
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PRO Network Connections Drivers
    iTunes
    kuler
    Malwarebytes' Anti-Malware
    McAfee Security Scan Plus
    McAfee SecurityCenter
    McAfee Virtual Technician
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (3.6.12)
    Mozilla Thunderbird (3.0)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nikon Message Center
    Nikon Transfer
    PDF Settings CS4
    Photoshop Camera Raw
    Picture Control Utility
    PictureProject
    PowerDVD
    QuickTime
    Realtek High Definition Audio Driver
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE
    Roxio Creator Tools
    Roxio Drag-to-Disc
    Roxio Express Labeler
    Roxio Update Manager
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2289158)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Excel 2007 (KB2345035)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office Outlook 2007 (KB2288953)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
    Security Update for Microsoft Office Publisher 2007 (KB982124)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype Toolbars
    Skype™ 4.2
    Sonic Activation Module
    Spelling Dictionaries Support For Adobe Reader 9
    Suite Shared Configuration CS4
    TradeStation 8.7 (Build 3085)
    Tweak UI
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Outlook 2007 Junk Email Filter (KB2443839)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB978207)
    ViewNX
    WebFldrs XP
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows XP Service Pack 3
    YPOPs! 0.9.6

    ==== Event Viewer Messages From Past Week ========

    12/2/2011 12:29:06 AM, error: Service Control Manager [7034] - The McAfee Validation Trust Protection Service service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:05 AM, error: Service Control Manager [7034] - The Canon Camera Access Library 8 service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee VirusScan Announcer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee Proxy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee Personal Firewall Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee Network Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:05 AM, error: Service Control Manager [7031] - The McAfee Anti-Spam Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/2/2011 12:28:04 AM, error: Service Control Manager [7034] - The McAfee SiteAdvisor Service service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:04 AM, error: Service Control Manager [7034] - The File Backup Service service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:04 AM, error: Service Control Manager [7034] - The EpsonBidirectionalService service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:04 AM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    12/2/2011 12:28:04 AM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    11/30/2011 8:02:57 PM, error: W32Time [34] - The time service has detected that the system time needs to be changed by -31535980 seconds. The time service will not change the system time by more than -54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com (ntp.m|0x1|192.168.1.2:123->207.46.232.182:123) is working properly.

    ==== End Of File ===========================
     
  2. Broni

    Broni Malware Annihilator Posts: 52,903   +344

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    =====================================================================

    You're not saying what are computer's issues.

    Download MBRCheck to your desktop

    Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
    It will show a black screen with some data on it.
    Enter N to exit.
    A report called MBRcheckxxxx.txt will be on your desktop
    Open this report and post its content in your next reply.

    ==================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AVG Remover to uninstall it: http://www.avg.com/us-en/download-tools
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.pif
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
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