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Random BSOD new system

By bigbrett81
Aug 19, 2012
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  1. Hi
    I bought a brand new pc but I am getting BSOD randomly sometime once a day sometimes 3 or 4, I have run check disk and memory test and all come back ok I have the following mini dumps below.

    ==================================================
    Dump File : 081912-14617-01.dmp
    Crash Time : 19/08/2012 10:36:37
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : fffffe80`06c85b78
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff800`02b3331f
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081912-14617-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081812-14898-01.dmp
    Crash Time : 18/08/2012 16:44:34
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02ac758c
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+af563
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081812-14898-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081812-15475-01.dmp
    Crash Time : 18/08/2012 01:40:24
    Bug Check String : SYSTEM_SERVICE_EXCEPTION
    Bug Check Code : 0x0000003b
    Parameter 1 : 00000000`c0000005
    Parameter 2 : fffff800`02b317df
    Parameter 3 : fffff880`08588ea0
    Parameter 4 : 00000000`00000000
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+104d0
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081812-15475-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081712-25038-01.dmp
    Crash Time : 17/08/2012 01:44:49
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02ab8830
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081712-25038-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081712-16801-01.dmp
    Crash Time : 17/08/2012 00:23:20
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02af5830
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081712-16801-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081712-17799-01.dmp
    Crash Time : 17/08/2012 00:07:55
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`03e6b170
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081712-17799-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081612-20638-01.dmp
    Crash Time : 16/08/2012 23:58:36
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`042e6970
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7f1c0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081612-20638-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,288
    ==================================================

    ==================================================
    Dump File : 081612-19500-01.dmp
    Crash Time : 16/08/2012 23:57:10
    Bug Check String : NTFS_FILE_SYSTEM
    Bug Check Code : 0x00000024
    Parameter 1 : 00000000`000c08a5
    Parameter 2 : 00000000`00000000
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+21d5
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081612-19500-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,288
    ==================================================

    ==================================================
    Dump File : 081612-25428-01.dmp
    Crash Time : 16/08/2012 12:46:45
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : fffff280`06b1bf90
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff800`02b7e31f
    Caused By Driver : athrx.sys
    Caused By Address : athrx.sys+273cc
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7f1c0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081612-25428-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081612-18829-01.dmp
    Crash Time : 16/08/2012 01:37:23
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : fffffa80`1894a010
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000001
    Parameter 4 : fffff800`02b3b2a6
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081612-18829-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,288
    ==================================================

    ==================================================
    Dump File : 081512-19656-01.dmp
    Crash Time : 15/08/2012 23:55:39
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`01637b20
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081512-19656-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081512-17472-01.dmp
    Crash Time : 15/08/2012 22:29:03
    Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x0000001e
    Parameter 1 : ffffffff`c0000005
    Parameter 2 : fffff800`02aa6970
    Parameter 3 : 00000000`00000000
    Parameter 4 : ffffffff`ffffffff
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+e8bb
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081512-17472-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,288
    ==================================================

    ==================================================
    Dump File : 081512-24523-01.dmp
    Crash Time : 15/08/2012 21:59:45
    Bug Check String : CRITICAL_OBJECT_TERMINATION
    Bug Check Code : 0x000000f4
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`08e7bb30
    Parameter 3 : fffffa80`08e7be10
    Parameter 4 : fffff800`02de1db0
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081512-24523-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 266,288
    ==================================================

    ==================================================
    Dump File : 081512-24460-01.dmp
    Crash Time : 15/08/2012 19:33:47
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`015aa190
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081512-24460-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================

    ==================================================
    Dump File : 081512-18314-01.dmp
    Crash Time : 15/08/2012 16:57:23
    Bug Check String : MEMORY_MANAGEMENT
    Bug Check Code : 0x0000001a
    Parameter 1 : 00000000`00041790
    Parameter 2 : fffffa80`015fe820
    Parameter 3 : 00000000`0000ffff
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\081512-18314-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 262,144
    ==================================================
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What is the make and model of this computer?
     
  3. bigbrett81

    bigbrett81 TS Rookie Topic Starter

    Zoostorm 7877-0093 Home PC but without the graphics card it was bought off ebuyer.com
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If you have an Atheros wireless LAN card installed, remove it and see if the BSOD's stop
     
  5. bigbrett81

    bigbrett81 TS Rookie Topic Starter

    the wireless is tp-link and lane has got realtek Ethernet controller
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "athrx.sys" is noted in the minidumps... It is an Atheros wireless LAN driver, honest. Are there any yellow exclamation points in the device manager?
     
  7. bigbrett81

    bigbrett81 TS Rookie Topic Starter

    I'll remove it but there are no yellow exclamation marks in device manager
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    So you did find it? You actually have and Atheros wireless device?
     
  9. bigbrett81

    bigbrett81 TS Rookie Topic Starter

    no it's not showing in device manager there is only the wireless device which is listed as TP-LINK 300Mbps Wireless N Adapter
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, I don't know why it indicates Atheros in the dumps. Remove it and see if the BSOD's stop
     

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