Random BSODs on newly build computer

By rmelbye
May 13, 2011
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  1. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    Hi again, i havent seen that you posted the Furmak test, i will run that right away, i have lately been busy going to some exams,. the bsods are still there i have tryed running on one ram stick at the time, no difference, and my bios is up to date. it keeps coming up with a 3b mostly when i start the computer, i have included dumps :)

    im at the point where i want to find the problem and just return some hardware to the dealer and get some new, i dont know if they would accept if i just returned all of it ; )

    Attached Files:

  2. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    okay, so this morning it is really annoying, got a bsod when kliking on the Furmark exe, this time a code 50, i have included dump of it.

    Attached Files:

  3. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    A few things I have noted in these dumps. First, they are non conclusive, by that I mean they all show different drivers in the system at the time of the crash. This usually indicates bad RAM but from what you have done so far I think the RAM is ok.

    The 3B error code often suggests a bad service so please follow this guide to see if you can pin down any service that might be the cause of this problem.

    http://windows.microsoft.com/en-US/windows7/Run-Selective-Startup-using-System-Configuration

    Utorrent was in one of the dumps, using Utorrent for P2P downloads carries fairly high risks of getting Malware in your system and Malware could also be the cause of these crashes.

    Please run the following free software. Copy and paste the log produced by Malwarebytes into your next post and attach the log from the Hijacktthis scan.

    http://www.malwarebytes.org/products/malwarebytes_free

    http://superantispyware.com/

    http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
  4. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    I had my last post open for a long time as I was distracted while writting it so didn't see your post 27 until after I had posted it.

    That dump shows me 3B again not 50.

    Please follow what I have suggested in my last post and report back with the results and logs.
  5. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    okay so i have done the Furmark, a couple of times with different settings (also the extreme burn in), and the temperature reached a max of 71 degrees c, and i didnt expirence any problems,.

    I have done the 3 malware programs and included the logs, noting but some random coockies was detected,.

    I have done one startup with only the system services loading, nothing the first time, but i will do it alot more times to exclude this, - after i will begin to do it while only loading one "startup item" at the time to see if a service tricks it.

    Attached Files:

  6. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    OK, so far so good, gradually eliminating possible causes, it can often take some time to track down a fault llikes this one.

    A faster method to track down a problamatic service is to test just 50% from the top half of the list, then try the other 50%. Once you know which half the problem is coming from then half that again, see what I'm getting at. That will be much faster than testing one at a time.

    Let us know how it goes.
  7. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    I just edited my last post. I made a bad mistake advising you to remove certain files in the HJT log. The files that showed up as (file missing) do so because HJT cannot read 64bit. If you have already followed that instruction use System Restore to go back before that time.
  8. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    hi i didnt delete them, :) and i tried starting the computer with half of the services each time and now i dosent seem to have any problems starting, think i will return my ram to see if that has an effect, or maybe just buy a cheep stick to test with,.
  9. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    OK, let me know how it goes.
  10. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    Hi there, today i got some new kingston memory sticks and i havent had any problems yet, so im pretty positive that it must have been som fault between my motherboard and the ocz ram, i will post again in a week or so to let you know if everything still is running perfect, and btw thanks for all the help, means a lot to me :)
  11. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    That sounds very encouraging:). Some RAM can have compatability issues with some motherboards, guess that's what it was, or there was a small fault in the sticks.
  12. rmelbye

    rmelbye Newcomer, in training Topic Starter Posts: 42

    Hi again, just letting you know that i stil havent had any problems, so now i am sure that it was the memory! :D and i must say it is nice having a computer that dosent do strange stuff and bsod!!
  13. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    That's good news. Glad I could help.
     


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