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Random BSODs on newly build computer

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by rmelbye, May 13, 2011.

  1. Mark56 TechSpot Paladin

    Running Driver Verifier is the only test I know for drivers. As for the memory, and this will also test the CPU, use Prime95 it's meant for stability testing when overclocked but will do a good job when on default settings.

    http://files.extremeoverclocking.com/file.php?f=103
  2. rmelbye Newcomer, in training

    okay will do the prime95 then, but dont now if i dare to do the driver verifier, or should that be okay now ? lol
  3. Mark56 TechSpot Paladin

    Well, if the verifier does kick off again I will be completely confused, I'll leave it up to you but it may be worth the risk. As you have very few drivers installed it should be ok. On the other hand, you could leave it and see if you get any more BSOD's before using it again.
  4. rmelbye Newcomer, in training

    Hi im back again after a while, so at first i didnt get any bsods and then i got one saying 3b (i have included mini dump files) and then i ran the driver verifier to chek and i bsod'ed on start up and i had to recover windows to get it to start again, after this i have only had 2 bsods but it comes when i'm starting the computer, not when i'm using it.

    thanks

    Attached Files:

  5. Mark56 TechSpot Paladin

    OK, the plot thickens.

    These latest BSOD's point to a selection of possible causes most of which have been ruled out. System Services have not been tested but that is extremely unlikely on a clean install. Your graphics driver was hinted at but I would imagine you have the latest already. This leaves only a few other possibilities, your Bios needs to be updated, there is a fault on the motherboard or memtest missed a fault in your RAM.

    Try removing one of the RAM sticks and boot a few times to see if the BSOD repeats then do the same with the other stick/s.

    Check on the site of the motherboard manufacturer to see if there is an update for the Bios avaailable. Your present version will be on the Bios screen.

    Have you run Prime95, if not give it a go. These are the most recent instructions I have found.

    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.

    --------------------------------------------------------------------------------------------------------

    You could also run this to test the graphics card. Be carefull with the temperatures.

    http://www.ozone3d.net/benchmarks/f...AGE your video card!!! - Click "Quit" to exit
  6. rmelbye Newcomer, in training

    Hi again, i havent seen that you posted the Furmak test, i will run that right away, i have lately been busy going to some exams,. the bsods are still there i have tryed running on one ram stick at the time, no difference, and my bios is up to date. it keeps coming up with a 3b mostly when i start the computer, i have included dumps :)

    im at the point where i want to find the problem and just return some hardware to the dealer and get some new, i dont know if they would accept if i just returned all of it ; )

    Attached Files:

  7. rmelbye Newcomer, in training

    okay, so this morning it is really annoying, got a bsod when kliking on the Furmark exe, this time a code 50, i have included dump of it.

    Attached Files:

  8. Mark56 TechSpot Paladin

    A few things I have noted in these dumps. First, they are non conclusive, by that I mean they all show different drivers in the system at the time of the crash. This usually indicates bad RAM but from what you have done so far I think the RAM is ok.

    The 3B error code often suggests a bad service so please follow this guide to see if you can pin down any service that might be the cause of this problem.

    http://windows.microsoft.com/en-US/windows7/Run-Selective-Startup-using-System-Configuration

    Utorrent was in one of the dumps, using Utorrent for P2P downloads carries fairly high risks of getting Malware in your system and Malware could also be the cause of these crashes.

    Please run the following free software. Copy and paste the log produced by Malwarebytes into your next post and attach the log from the Hijacktthis scan.

    http://www.malwarebytes.org/products/malwarebytes_free

    http://superantispyware.com/

    http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
  9. Mark56 TechSpot Paladin

    I had my last post open for a long time as I was distracted while writting it so didn't see your post 27 until after I had posted it.

    That dump shows me 3B again not 50.

    Please follow what I have suggested in my last post and report back with the results and logs.
  10. rmelbye Newcomer, in training

    okay so i have done the Furmark, a couple of times with different settings (also the extreme burn in), and the temperature reached a max of 71 degrees c, and i didnt expirence any problems,.

    I have done the 3 malware programs and included the logs, noting but some random coockies was detected,.

    I have done one startup with only the system services loading, nothing the first time, but i will do it alot more times to exclude this, - after i will begin to do it while only loading one "startup item" at the time to see if a service tricks it.

    Attached Files:

  11. Mark56 TechSpot Paladin

    OK, so far so good, gradually eliminating possible causes, it can often take some time to track down a fault llikes this one.

    A faster method to track down a problamatic service is to test just 50% from the top half of the list, then try the other 50%. Once you know which half the problem is coming from then half that again, see what I'm getting at. That will be much faster than testing one at a time.

    Let us know how it goes.
  12. Mark56 TechSpot Paladin

    I just edited my last post. I made a bad mistake advising you to remove certain files in the HJT log. The files that showed up as (file missing) do so because HJT cannot read 64bit. If you have already followed that instruction use System Restore to go back before that time.
  13. rmelbye Newcomer, in training

    hi i didnt delete them, :) and i tried starting the computer with half of the services each time and now i dosent seem to have any problems starting, think i will return my ram to see if that has an effect, or maybe just buy a cheep stick to test with,.
  14. Mark56 TechSpot Paladin

    OK, let me know how it goes.
  15. rmelbye Newcomer, in training

    Hi there, today i got some new kingston memory sticks and i havent had any problems yet, so im pretty positive that it must have been som fault between my motherboard and the ocz ram, i will post again in a week or so to let you know if everything still is running perfect, and btw thanks for all the help, means a lot to me :)
  16. Mark56 TechSpot Paladin

    That sounds very encouraging:). Some RAM can have compatability issues with some motherboards, guess that's what it was, or there was a small fault in the sticks.
  17. rmelbye Newcomer, in training

    Hi again, just letting you know that i stil havent had any problems, so now i am sure that it was the memory! :D and i must say it is nice having a computer that dosent do strange stuff and bsod!!
  18. Mark56 TechSpot Paladin

    That's good news. Glad I could help.