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Random freeze or total crash on new build

By DaMak420
Sep 2, 2008
Topic Status:
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  1. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    Did you RMA your motherboard?
  2. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 4,363   +123

    DANG

    I thought for a couple days that you got it working somehow and you were too busy with your new computer that your forgot to tell us. :'(

    and yes, it is a very big move from 2D side scrollers to actual 3D gaming O.o
  3. DaMak420

    DaMak420 Newcomer, in training Topic Starter Posts: 227

    If I could actually get some1 on the phone at Asus that doesn't give me a run-around, i might get the opportunity to.
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    Unfortunately this is Asus' trademark: Lousy customer service. There are exceptions but I have lost count of the number of people that have run into the very same thing especially the phone route.

    I think you'll a better response if you request an RMA via email. If that doesn't work then I suggest going to the CPUS, Chipsets, & Mobos forum here and ask for aadvice on the best way to get an RMA through Asus.
  5. DaMak420

    DaMak420 Newcomer, in training Topic Starter Posts: 227

  6. nickc

    nickc TechSpot Paladin Posts: 1,623

    the first thing to try is to get MOBO supported ram as ASUS MOBO's are very picky with ram, and give lots of problems with unsupported ram.
  7. DaMak420

    DaMak420 Newcomer, in training Topic Starter Posts: 227

    Well..... I been fighting with Asus now for 2+ months......

    I finally gave in and went to the stor today.

    Picked up a EVGA nForce 790i SLI FTW - http://www.tigerdirect.com/applicat...p?EdpNo=4111623&sku=E145-2042&srkey=E145-2042

    And i am now posting from my rig... which is working JUST fine.

    The mobo was shot, and Asus was a pain in the ****. Dont get me wrong.... I don't dislike Asus products.... I think that board would have been amazing, had i gotten it to work.

    In the mean time, I have the new board i linked, and will continue to duke it out with Asus.

    To every1 that spent their time helping... T H A N K Y O U ! ! ! ! !

    This was my first build, and it was a nightmare, but you guys really helped educate me, and make it less painful than it could have been.
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    Asus isn't known for quality customer service. I am glad you got back to us and everything is running fione now. Thanks for letting us know.
  9. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 4,363   +123

    Same thing :).
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