Hello All,
Here are some initial specs on my PC:
-Asus A8N-E motherboard
-AMD Athlon 64 processer 3700+
-2.21GHz,
-2GB RAM ()
-Windows XP Home SP3.
-Nvidia GeForce 6600 GT video card (PCI)
So I’ve been having some crashing issues on my PC for about a month now, maybe more.
I have not been able to determine what causes the crashing. One day I turned the PC on and it would not work. I figured what the heck, I got time to reinstall the OS so let’s give it a go. I re-installed the OS and what I believe all the software/drivers etc.
The crashing issue has not gone away.
I noticed that generally the PC could crash if it was idle for some time and then I tried to log back into my windows account (from the windows logon screen). Of course there are times where it seems the PC reboots itself during the night or whenever which I do not realize until I log back into my windows account.
I have been trying to understand the minidump files that are left behind but I just don’t get them.
-I ran memtest+ for more than 7 passes and no errors were noted.
-I installed the western digital lifeguard software and checked my harddrive but it did not notice anything wrong.
There have been several errors thrown in the event viewer that might help us determine what is happening with my PC.
Just this morning when I turned on my PC it said something about recovering the registry and then proceeded to do a chkdsk repair or something.
Here are some of the errors in event viewer that I have seen:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/1/2009
Time: 9:27:11 AM
User: N/A
Computer: SS
Description:
Faulting application ccSvcHst.exe, version 108.1.1.10, faulting module ccSet.dll, version 108.1.1.10, fault address 0x0002797c.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 53 ure ccS
0018: 76 63 48 73 74 2e 65 78 vcHst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 63 63 53 65 74 2e 64 6c ccSet.dl
0038: 6c 20 31 30 38 2e 31 2e l 108.1.
0040: 31 2e 31 30 20 61 74 20 1.10 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 32 37 39 37 63 002797c
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 9/1/2009
Time: 9:13:53 AM
User: N/A
Computer: SS
Description:
Faulting application ccSvcHst.exe, version 108.1.1.10, faulting module unknown, version 0.0.0.0, fault address 0x00450053.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 53 ure ccS
0018: 76 63 48 73 74 2e 65 78 vcHst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 34 35 30 30 t 004500
0050: 35 33 53
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/31/2009
Time: 8:06:32 PM
User: N/A
Computer: SS
Description:
Faulting application ccsvchst.exe, version 108.1.1.10, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000ff56.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 73 ure ccs
0018: 76 63 68 73 74 2e 65 78 vchst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26
0040: 30 30 2e 35 37 35 35 20 00.5755
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 66 66 t 0000ff
0058: 35 36 0d 0a 56..
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 9/1/2009
Time: 9:07:33 AM
User: N/A
Computer: SS
Description:
Application popup: Windows - Registry Recovery : One of the files containing the system's Registry data had to be recovered by use of a log or alternate copy. The recovery was successful.
For more information, see Help and Support Center at
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 9/1/2009
Time: 9:07:15 AM
User: N/A
Computer: SS
Description:
Application popup: Windows - Corrupt File : The file or directory C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT is corrupt and unreadable. Please run the Chkdsk utility.
For more information, see Help and Support Center at
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 9/1/2009
Time: 9:07:08 AM
User: N/A
Computer: SS
Description:
The following boot-start or system-start driver(s) failed to load:
IDSxpx86
For more information, see Help and Support Center at
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/1/2009
Time: 9:07:08 AM
User: N/A
Computer: SS
Description:
The TCP/IP NetBIOS Helper service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
For more information, see Help and Support Center at
Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 8/31/2009
Time: 9:16:42 AM
User: N/A
Computer: SS
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
For more information, see Help and Support Center at
Data:
0000: 15 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: 40 00 00 00 00 00 00 00 @.......
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/30/2009
Time: 4:23:40 PM
User: N/A
Computer: SS
Description:
Error code 0000004e, parameter1 00000099, parameter2 03876a42, parameter3 00000005, parameter4 00000000.
For more information, see Help and Support Center at
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 39 39 2c 20 000099,
0038: 30 33 38 37 36 61 34 32 03876a42
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 35 2c 20 30 30 30 30 05, 0000
0050: 30 30 30 30 0000
-I’ve cleaned out as much dust from the PC as possible
-I’ve reseated the two 1 GB slots of RAM.
-I had a tv tuner card (ATI) but took it out (last week maybe..) and uninstalled the drivers for it.
-Not sure if the onboard video card could be having an issue with my GeForce one?
-I recently uninstalled Kapersky and installed Norton (NIS 2009).
-When I check speedfan it tells me the following:
+3.3V: 3.28V
+5V: 5.03V
+12V: 12.10V
GPU: 55C
Temp1: 36C
Temp2: 34C
Temp3: 25C
HD1: 52C
HD0: 30C
Temp1: 40C
Core: 36C
Core:55C
I will attach the minidump files in a RAR format if anyone is willing to help me out I would appreciate it.
I will read through the forums for suggestions on things to try but thought perhaps the minidumps (and those more closer to todays date) might help someone point me in the right direction.
Thanks in Advanced for your help and suggestions.
Here are some initial specs on my PC:
-Asus A8N-E motherboard
-AMD Athlon 64 processer 3700+
-2.21GHz,
-2GB RAM ()
-Windows XP Home SP3.
-Nvidia GeForce 6600 GT video card (PCI)
So I’ve been having some crashing issues on my PC for about a month now, maybe more.
I have not been able to determine what causes the crashing. One day I turned the PC on and it would not work. I figured what the heck, I got time to reinstall the OS so let’s give it a go. I re-installed the OS and what I believe all the software/drivers etc.
The crashing issue has not gone away.
I noticed that generally the PC could crash if it was idle for some time and then I tried to log back into my windows account (from the windows logon screen). Of course there are times where it seems the PC reboots itself during the night or whenever which I do not realize until I log back into my windows account.
I have been trying to understand the minidump files that are left behind but I just don’t get them.
-I ran memtest+ for more than 7 passes and no errors were noted.
-I installed the western digital lifeguard software and checked my harddrive but it did not notice anything wrong.
There have been several errors thrown in the event viewer that might help us determine what is happening with my PC.
Just this morning when I turned on my PC it said something about recovering the registry and then proceeded to do a chkdsk repair or something.
Here are some of the errors in event viewer that I have seen:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/1/2009
Time: 9:27:11 AM
User: N/A
Computer: SS
Description:
Faulting application ccSvcHst.exe, version 108.1.1.10, faulting module ccSet.dll, version 108.1.1.10, fault address 0x0002797c.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 53 ure ccS
0018: 76 63 48 73 74 2e 65 78 vcHst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 63 63 53 65 74 2e 64 6c ccSet.dl
0038: 6c 20 31 30 38 2e 31 2e l 108.1.
0040: 31 2e 31 30 20 61 74 20 1.10 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 32 37 39 37 63 002797c
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 9/1/2009
Time: 9:13:53 AM
User: N/A
Computer: SS
Description:
Faulting application ccSvcHst.exe, version 108.1.1.10, faulting module unknown, version 0.0.0.0, fault address 0x00450053.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 53 ure ccS
0018: 76 63 48 73 74 2e 65 78 vcHst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 34 35 30 30 t 004500
0050: 35 33 53
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/31/2009
Time: 8:06:32 PM
User: N/A
Computer: SS
Description:
Faulting application ccsvchst.exe, version 108.1.1.10, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000ff56.
For more information, see Help and Support Center at
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 63 73 ure ccs
0018: 76 63 68 73 74 2e 65 78 vchst.ex
0020: 65 20 31 30 38 2e 31 2e e 108.1.
0028: 31 2e 31 30 20 69 6e 20 1.10 in
0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26
0040: 30 30 2e 35 37 35 35 20 00.5755
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 30 66 66 t 0000ff
0058: 35 36 0d 0a 56..
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 9/1/2009
Time: 9:07:33 AM
User: N/A
Computer: SS
Description:
Application popup: Windows - Registry Recovery : One of the files containing the system's Registry data had to be recovered by use of a log or alternate copy. The recovery was successful.
For more information, see Help and Support Center at
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 9/1/2009
Time: 9:07:15 AM
User: N/A
Computer: SS
Description:
Application popup: Windows - Corrupt File : The file or directory C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT is corrupt and unreadable. Please run the Chkdsk utility.
For more information, see Help and Support Center at
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 9/1/2009
Time: 9:07:08 AM
User: N/A
Computer: SS
Description:
The following boot-start or system-start driver(s) failed to load:
IDSxpx86
For more information, see Help and Support Center at
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/1/2009
Time: 9:07:08 AM
User: N/A
Computer: SS
Description:
The TCP/IP NetBIOS Helper service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
For more information, see Help and Support Center at
Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 8/31/2009
Time: 9:16:42 AM
User: N/A
Computer: SS
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
For more information, see Help and Support Center at
Data:
0000: 15 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: 40 00 00 00 00 00 00 00 @.......
0020: 00 00 00 00 00 00 00 00 ........
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/30/2009
Time: 4:23:40 PM
User: N/A
Computer: SS
Description:
Error code 0000004e, parameter1 00000099, parameter2 03876a42, parameter3 00000005, parameter4 00000000.
For more information, see Help and Support Center at
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 39 39 2c 20 000099,
0038: 30 33 38 37 36 61 34 32 03876a42
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 35 2c 20 30 30 30 30 05, 0000
0050: 30 30 30 30 0000
-I’ve cleaned out as much dust from the PC as possible
-I’ve reseated the two 1 GB slots of RAM.
-I had a tv tuner card (ATI) but took it out (last week maybe..) and uninstalled the drivers for it.
-Not sure if the onboard video card could be having an issue with my GeForce one?
-I recently uninstalled Kapersky and installed Norton (NIS 2009).
-When I check speedfan it tells me the following:
+3.3V: 3.28V
+5V: 5.03V
+12V: 12.10V
GPU: 55C
Temp1: 36C
Temp2: 34C
Temp3: 25C
HD1: 52C
HD0: 30C
Temp1: 40C
Core: 36C
Core:55C
I will attach the minidump files in a RAR format if anyone is willing to help me out I would appreciate it.
I will read through the forums for suggestions on things to try but thought perhaps the minidumps (and those more closer to todays date) might help someone point me in the right direction.
Thanks in Advanced for your help and suggestions.